Customer Reviews Birkenstock London

The arch on these shoes was up near the ball of my foot. I have worn the same size birkenstocks for years. The rest of the shoe fit as it should, but with the arch under the ball of my foot it was very uncomfortable.

The top of the show was too low for my foot to fit in. I couldn't even get my foot in the shoe. Seems like the 12s are getting smaller.

I'm wondering if there's an issue with Birkenstock's overall quality, as the left shoe was totally fine - the leather was pliable and comfortable and easy to put on/take off. The right shoe was TOTALLY different - it was a much thicker leather, making it stiff to the point that it took me 10 minutes just to get the buckle open. It took forever just to get it on my foot, and the shoe immediately cut into the back of my heel and everything about it was stiff and just off. Super disappointing!

I own three pairs of Birkenstock - 1 sandal, 2 boots and the arch in this pair did not align with my foot; I don't know if the pair was defective; I am consistently a size 36

I have worn Birkenstock Arizonas and Bostons in the same size as the London I ordered. The London was stiff and I could not even get my foot into the shoe.

Stiff and unyielding leather, unlike my other Birkenstocks Boston and Milan. Part of the stiffness was of course due to London's having a closed heel; between the stiff exterior and the original footbed, my foot felt encased in wood.

I have used Birkenstock clogs for so many years and buy then coz of the comfort level but this shoes I got was really uncomfortable and felt like some fake Birkenstock.

The leather on these is so stiff and hard, I feel like it would take a long time for them to become pliable. I don't recall my Paris style--a style Birkenstocks no longer makes-- taking this long to break in but, then again, I was 23 when I bought them in 1993 so perhaps I don't recall and I'm not as patient regarding foot comfort! Looking for a second pair of closed toe comfortable shoes for the colder months. If they still made Paris, I'd buy a second pair as it's healthy to rotate shoes. The search continues...

I have on 7.11.18 ordered 2 pairs of Birkenstock shoes and as per today, I am still waiting to get them delivered. The order was made online. As per the information given by customer service, my two orders were attempted to be unsuccessfully delivered on 3 different occasions. No delivery ticket was left to inform me about the delivery! When I called their customer service they were not sure where the items are. It will soon be a month since I made a purchase and I have not received my order nor a refund. Yes, Birkenstock product are highly rated for their quality, however, when it comes to delivering a great customer service, Birkenstock is failing on the entire front! I won't be ordering from them in the future.

I have two other pairs of London shoes in size 40 regular and the fit and feel great! I could barely get my foot into this shoe with a very thin sock on. These shoes DO NOT have toe bars and both of my other pairs do. There is something just not right about this pair of Londons. Very sad to be sending them back.

The right shoe was tighter than the left and had a hard time getting my foot in. I liked the feel of the left shoe in terms of the toe space. However, the leather is so stiff I think it would take a long time to soften. The worst part was the insole - it was hard as a rock, and I can’t imagine standing on them more than a couple of minutes. Needless to say, I returned them.

Great except the soles wore fast.

The Birkenstock foot bed is like no other for great support and relief for flat feet. I love Birkenstock sandals. I tried the Londons for this Fall but it's not the same feel. The way the top part is is very stiff and uncomfortable and overall not good for me. I think they look nice but I'm not sure they are as well made as the sandals.

Fatal Design Defect Excruciating, Crippling Pain! The arch support is about two inches forward of where it should be. It's like a steel rod going up into the ball of your foot. I'm not kidding.

I am having a heartbreaking Birkenstock experience. I have worn a 39 in sandals as a teen and now I wear a 40 Narrow. I bought these to replace my Bonn clogs because the "Silky suede" material is cheap fabric glued to quality leather (Why Birkenstock?) and the fabric layer peeled off within a couple months of owning them. I ordered the 40 Narrow in the Paris and they were way too short, my foot was smashed against the front, even though I have several sandals in a 40N and a pair of Boston clogs in a 40N. I wear an 8.5 or a 9. Never a 9.5. Ever. I tried the 41N to see if this was better. Huge! I decided to try the less cute London to see if the Paris was just cut weird. Nope. Toes smashed again. How is this possible that the 40's are way to small and the 41's are ridiculously gigantic? I wanted these shoe to work out. I have no idea what is up with the fit on these.

I really wanted to love these. They are so cute. But I found them to be very uncomfortable. I have a narrow and sensitive foot and these shoes have a touch sole, not very comfy and flexible. The may also have too much support that didn't position correctly where my arch and especially my toes are.