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Customer Reviews New Balance W992

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Rating Summmary:

266 total reviews

Review Breakdown:

74%5Rated 5 stars out of 5

19%4Rated 4 stars out of 5

4%3Rated 3 stars out of 5

2%2Rated 2 stars out of 5

0%1Rated 1 star out of 5

Customer Fit Survey:

79%"Felt true to size"

86%"Felt true to width"

54%"Excellent arch support"

Additional Reviews

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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
After a year of trying on shoes that never felt good... I finally just ordered the W992. The heel spur on my right foot only complicates my already hard-to-fit feet. Very high arches and a need for extra room in the heel added to a trend in shoes toward a low-profile for the heel… have made purchasing a new athletic shoe a major ordeal. For over a year I've been unable to find a shoe that felt good in the store but also held up to more than an hour's wear without causing pain. I ordered these shoes after reading many owner reviews of them and other style numbers; less than 36 hours later (Zappos surprised me with a shipping upgrade from standard for free to overnight also for free) the Fed-Ex truck pulled away from my door leaving me with very nice-looking shoes that required absolutely no break-in period to be completely comfortable without a single pressure-point for wear during twelve-hour shifts. I am beyond grateful. My very high arches are still routinely quiet after 14 hours in these shoes. The structure of the shoe is high enough in the back and roomy enough that there is no discomfort from my heel spur. I am going to be able to go back to the gym now that I have a shoe in which I can exercise without pain. GO New Balance - and GO ZAPPOS!!!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Best shoe out there - I've been wearing this model for 6 or 7 years now. I work out a lot so I generally buy three or so pairs/year. For someone with a bad knee, bad hips, and foot problems, it is the best. I wear it for walking (on streets and treadmill), on the elliptical, and to do weights. Highly recommended.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Great Service - I'm enjoying the W992 shoes...they look great and are very comfortable. The service is great.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I love my wide (D) New Balances. I'm training for my first half marathon and these shoes were recommended by two physicians I know (one who is a regular runner and the other an orthopedic surgeon) and they were right. I bought a half size up, but the width makes all the difference. They are super comfy and very lightweight.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Fabulous Walking Shoe! I've had foot surgery and a knee replacement within the last two years. This is the most comfortable walking shoe I've ever had. It's fun to get walking comfortably again, thanks to this shoe. Finding Zappos is like finding "comfort heaven!" Thanks for the great customer service, too.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
This is a great shoe. I think this is supposed to be a running shoe, but I first bought these to walk on the hot summer streets of New York City. They have great support and the sole is great for walking on hard, hot surfaces. I always have a pair in my closet ready to go.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Great Shoe - Great Service - I picked these because I wanted a mostly gray colored sneaker without any wild designs or psychedelic colors. They also happen to be a very comfortable and sturdy shoe for walking. My first pair didn't fit, so I called and had a new pair the next day. Can't beat that for service.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
My "go to" shoes! These shoes are made in America! Not only are they fabulously supportive but they are stylish and classic! They are so versatile- I purchased these for my upcoming trip to Europe because I can go running in them or just walk around the city for hours in total comfort. You can custom fit them to your needs because they come in different widths and New Balance sells a variety of AMAZING insoles for all kinds of foot types! I highly recommend spending the money on the insoles to get the absolute MOST out of these already awesome shoes. They will last forever. I wore my last pair for 10 years!
I'd also recommend:
J. Shoes, DKNY, Dolce Vita, Dansko, Frye
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Spectacular!!! I love these shoes! Very comfortable and I work a job where I'm on my feet all day running around on concrete floors. The look is great, not too space-like or sporty, more casual shoe-look. The toe space is great, never feels cramped. Your feet can really breathe and spread.
I'd also recommend:
any New Balance shoe
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
New Balance - The shoe fits perfectly. I have plantar fasciitis and healing from sprained ankle. This shoe gives me nice ankle support and the arch support feels really good. New balance has always been one of my favorites, but this one is definitely one of the better ones.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Good shoe for pronators and wide feet - Based on reading reviewers comments on this shoe, I ordered a pair and 24 hours later, they were delivered. Very happy with the shoes. Work well for my flat, wide feet. Service as always is first rate. I highly recommend them!
I'd also recommend:
Other New Balance styles
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The best running shoe ever! I have been running for more years than I care to name and after trying out a number of different brands and types of shoes, this shoe is by far the best! It is like running on a cloud with great support. I replace my shoe every 6 months and plan to continue purchasing this brand and style. The 992 is an improvement over the 991 (earlier brand) if it is possible to improve upon this great running shoe. Thanks New Balance! And, Zappos service is outstanding. Thank you!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
ONE OF THE BEST NEW BALANCE SHOES - These shoes are GREAT!! I walk everyday on the treadmill for 20 minutes and these shoes feel like you are walking on air they make you want to walk even faster. My husband thought they looked so great so he got a pair in he men's style and loves them too.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Comfortable fit - This was a slightly more expensive NB shoe than I usually purchase. NB insoles are removable and I replace them with my custom orthopedic inserts. This shoe appears to have a more rounded toe with better space. I have very narrow feet, and I wear two prs. of socks for a great fit. Well built, sturdy shoe.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Happy with the W992 - I bought it because of the advertised ankle support since I have a tendency to pronate... or is it supination? (I know I "tilt" sideways... and this shoe lives up to its advertising...)
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Excellent shoe - I suffer from plantar fasciitis in both feet and need heel and arch inserts always. This shoe accommodates inserts well, even in a narrow width. The toe box is excellent - plenty of room. I wear them nearly every day.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Missing the 991 - I have been a fan of the New Balance W991 for many years, so I was truly disappointed to learn that the 991 was phased out. I'm still getting used to the 992s, but it does have great support and a nice look to it. The 992s are certainly larger than the 991s and I had to exchange my original order for a half size down. Zappos was great about the exchange. I think I'll end up really liking the 992s, but I'm still breaking them in.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Perfect! I LOVE these shoes! I put them on right away, and wore them all day. No need to break these in at all. VERY comfortable. I will definitely buy these again!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Just what I was looking for. The shoes fit very well. I have very narrow and hard to fit feet, and these shoes fit the bill. I use a walker and like to keep on the go a lot, and am very happy to find a shoe that helps me not only keep my balance but feels good even at the end of the day. I like the color {white/light blue} that I purchased.
I'd also recommend:
I would say the exact same thing for the NB#1223 shoes that I purchased at the same time
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Runnin’ through my day - I have had surgery on my feet twice for bunions and broke a bone twice in my left foot within the course of five years. Needless to say, I am very careful with my tooties at this point of my life and these sneakers are very comfortable. I have a high inset in my foot and a wide foot after having my two children and these sneakers were comfortable to wear from day one. I would recommend them to any on the go mom.
I'd also recommend:
Brooks running sneakers
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Great Sneakers - New Balance - I only buy and wear New Balance Athletic Shoes. However, due to their discontinuing my favorite one, I actually may have to go to another manufacturer - I am not happy about that, but W992 is a GREAT shoe.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Amazing! These are the uber-squishiest, most awesomely comfortable tennies I've ever had the pleasure of owning. Amazing!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Best shoe for walking. I know this is a running shoe but I use it for walking since I have tarsal tunnel there are not very many shoes I can wear it keeps my ankle very stable very roomy in the toe bed and lots of room for feet swelling. Love the looks, had to go down a size and I also ordered a wide with because I have a tendency for feet swelling. I'd highly recommend this shoe.
I'd also recommend:
keen venus
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Comfort, comfort, comfort... I have been a New Balance fan for years! I have short/wide feet. I used previous reviews to gauge what size to get. I can wear a 61/2 C or 7B, depending on the style. I chose the 7B. It fit perfect! This model gets the award for comfort. I'm very active and on my feet all day. I was having problems with the balls of my feet. These sneakers were the answer! I won't buy any other style again. Hope they never change it :)
I'd also recommend:
Don't need any other sneaker!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Comfortable - I have tendonitis in the area between my small toe and my heel. As soon as I put these shoes on, my feet feel really good. I bought these shoes in wide because I usually wear a wide, but this shoe seems to run a lot larger than the others. I had to return it for an exchange.
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0 found this review helpful.

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