Customer Reviews UGG Classic Tall

I had never ordered from Zappos.com although I had heard of their legendary customer service & affinity for Twitter. I follow Tony and others on Twitter and love your tenacious approach to customer service. Uggs are a passion product. People love or hate them. In the snow, we consider them function more than fashion. My purchase was exactly what I wanted and your service was top-shelf. My order was processed quickly and was everything we expected. I have been singing the praises of Zappos.com since; love your offerings and especially, customer service!

These boots are comfortable and warm. I love to wear them! They seem to run a bit large; and, after reading the reviews, I ordered a size 8 (I wear a size 9) and they have a nice snug fit. I am glad I purchased this item, and I am going to get these in another color also.

Exactly what my daughter wanted. Received them quickly and packaged great. Love shopping here and will continue to do so.

Great fast service as always. Product arrived in perfect condition. Size true to size. Could not be happier with Zappos.com

These boots were for my daughter for Christmas, and she loved them. We have bought her a couple of the knock-off brand version of Uggs in the past, but really wanted to surprise her this year with the genuine article. Yes, they cost more, there is no question, but the quality of these boots is apparent. The shearling interior of the boots is thicker, the quality of the suede exterior is better, the fit (she claims) is better than the others. So, I am pleased with overall quality of this boot. I am even more pleased with the quality of service that I received from Zappos! The shipping was incredibly fast, the order was correct, and I had peace of mind the whole time knowing that I could return them if they were not right in any way. Thank you Zappos. I honestly would rather order from Zappos than to go down the street to the mall.

Thank Zappos so much. Most department stores were all out and needed them for Christmas. I found them here and placed the order..I had them within 5 days. They shipped out right away. I have been a customer for a few years and have always been very pleased. I will not bother with the department stores again, online with Zappos is the way to go! The boots fit perfectly and my daughter is loving the comfy warm feeling of them. There are no surprise though. I ordered some for my grandchild as well this year and last. We are repeat customers.

I spent a frustrating couple hours at the mall with no parking and no stock. I tried Zappos for the Ugg shoes my daughter wanted for Christmas. They had exactly what she wanted and they arrived two days after I placed my order, free shipping also. I will never search the mall for shoes again. I will go right to Zappos!

I love these boots! My teenage daughter wears them almost daily. They are extremely warm and stylish. They are very pricey, but that's just what Ugg shoes cost. Be sure to spray them and let dry several times with waterproof suede spray before wearing. My daughter wears an 8 1/2 regular shoe and bought an 8 in Ugg shoes. They fit well and the 9 would have been much too big.

When I say true to size, I mean for Uggs. They always run bigger than most brands. I live in Uggs during the winter and especially like the tall boots because they keep my legs warm. I love my Uggs!

Bought classic tall uggs for my niece and of course she loves them. I bought a pair for myself in leather and I love them. I am actually thinking of getting another pair.

Zappos was very efficient in getting the items I purchased to me in a timely manner. I received them sooner than I expected, in perfect condition. And, the best part, I was charged no shipping fees or tax!

Best money that I have ever spent! Expensive? Yes, but with Zappos I paid no tax and no shipping. I saved money compared to buying it my local Lord and Taylor. Great service, and super fast! I would totally shop with Zappos again. The boots are super warm for these New England Temps!

Warm, cozy and comfortable...runs big. Great customer service at Zappos. We ordered the wrong size and had the exchsnge is two days.

I bought a pair for my girlfriend before we went to Vermont where the temps were constantly 10 degrees or below. She absolutely raved about the comfortability and warmth she experienced from these boots. I am slightly jealous because I am reluctant to buy the ones for men, because I do not think they are masculine enough in appearance.

Zappos makes it so easy to buy shoes. With free shipping both ways it makes it easy to find shoes that fit with no hassel.The UGG boots that I bought for my daughter fit perfectly and she loves them.

From start to finish a great company. I ordered Uggs for my wife for the holidays and they arrived 3 days before I expected them. Zappos sent them by priority rather than standard at no cost to me. Thank you for a great buying experience. Loyal customer.

This was such great purchase that I want more. These are warm; they don't make my feet sweaty, which is a problem with many shoes. They are very comfortable and make my feet feel great. I wouldn't walk for hours on end or stand hours upon hours in these, but for general everyday use they are great. I got a 6 and I normally wear a 6.5 and the fit on these is perfect.

The boots are great! The delivery was unbelievably quick. We love Zappos and won't buy our shoes anywhere else. Thank you for having such excellent service!

These boots were a Christmas gift and let me just say perfect! they are stylish, comfortable and warm, and I was told the best gift ever!

Great fit! Very comfortable and perfect for cold weather. Am an 8.5 and ordered an 8 and they fit perfectly!

Boots are great! I love Uggs. They do run a little large. I love Zappos; they are great. Good customer service and great prices.

Bought these for my daughter's birthday. She has a dark brown pair, but wanted this color. She loves them and as always, they arrived super fast!

I bought this style of Ugg shoes for my daughter when they first came out and all this time from October to March she has lived in them. They are great quality but this year they finally had to be replaced. Zappos made that easy!