Customer Reviews SoftWalk Rocklin

fit is great and arch support is great. Not crazy about the color - it's a pretty bold rust so sadly will return

Had to return due to the ankle opening being WAY TOO BIG. These are not suitable for thin ankles. They had enough heel slippage to be annoying for me, perhaps the heel was a bit too wide. If they had a significantly smaller ankle opening I would have kept these. The look and quality are great and the cushioned insole is nice.

These shoes are comfortable and won't crush your toes into a point. The normal width shoe is a bit more roomy than most boots (yay) and they even offer a wider version. The interior feels more like a sneaker than a hard leather shoe, which is great, even if the arch support is a bit of an insubstantial afterthought. But I didn't like the rubbery heel and sent them back. It felt a bit squashy/wobbly to walk around in them, and I ended up buying a hard/lower heel. It is easy to imagine this being someone's perfect shoe, though, so it's worth checking out if you're aiming for comfort. They look good, too.

I love the boot and it is super comfortable. I ordered a narrow and really need a AA so it is wide on me. If the boot stretches at all, I will not be able to wear it. I like the material but would have liked a darker color for the heel. Over time, it will darken I hope. Really wish designers would offer more in the AA range for those who truly have narrow feet. Heel height is just right and very comfortable to walk distances.

Super cute on, felt comfortable right out of the box with a soft inner arch (though quite high). The suede was beautiful, but unfortunately had a flaw running the full length down the front. I exchanged them for another pair (unbeatable service by Zappo’s!), and those too had a flaw - a soft depression in the sole right at the ball of the foot. So disappointing. If you get a good pair though they’re keepers!

I ordered five pairs and chose one to keep. I sent this one back but it was a tough decision. It was very comfortable and stylish but I chose one with a little more arch support. But this one was great too!

These were really comfortable right out of the box. Wore them all day at work with a lot of walking and on a rainy day, and they felt great. It's hard for me to find shoes wide enough for my duck feet, but the WW was really roomy. That's probably why they're a little clunky looking, but overall they look good. They are high enough on the ankle to cover a short sock. I didn't see any of the white powder mentioned in other reviews.

Very comfortable shoes. There was glue seeping around the toe to sole seam. I was going to overlook it but then the facade of the heel starting peeling after just a few wears. I am exchanging for a replacement pair. Fingers crossed they new pair is better made as they are cute and comfy!

Great quality and feel. Very comfortable. I will be returning because it runs large and need to reorder a smaller size.

i ordered both softwalk 'rocklin' and 'raven' because i wanted to see both in person. both felt true to size and the 'wide' had plenty of room in the toe box for my wide foot and is comfortable on my very high instep as well. i was also able (with little effort) to remove the insole in the booties which holds my foot orthodics perfectly. usually a hard combo to find....wide and will accommodate my orthotics. i ended up keeping 'rocklin' because i needed something more dressy and can only wear no/low heel. also love the patterned suede at the back 1/3. it's much better looking in person than on the screen. THANK YOU once again Zappos for being my go to for a hard to fit foot!

The only issue is that these are really more brown than orange, but as always softwalk shoes are amazingly comfortable and the black pair of these I've had for 2 years and just had the heels replaced after walking for miles in them in New York City.

Footbed had great padding and overall the boot looked nice except it was much too wide for my 9 1/4" ankles. This turned out to be the biggest problem with all 6 styles I tried. Too bad, I really wanted a pair of these to wear with leggings and skinny jeans

Attractive boots, they were a little lower than I hoped for.

This is the perfect bootie but what the heck with the so-called arch support? There is a foam, semi-circle "pad" inside the shoe that sticks up so much I almost couldn't get my foot in the bootie. And then when I had them on? It felt like a hard marble hitting my arches. Ouch. I'd actually ordered this bootie in two colors so hoped that maybe the other color would fit differently. Nope. Same exact hard marble feeling in my arch. Otherwise, these fit great. Roomy in front, snug in the back so I didn't walk out of the boots. If I could take the arch "thing" out, I would have kept them. Oh, well, they are going back.

I ordered wide because of bunions. I wore these all day at work and the bootie is very comfortable. When I look down, the show is stylish and does not make my foot appear big. They are adorable on. I have not worn them enough to say that the heel is “peeling or shredding” like some posts have mentioned. The arch support is wonderful. No white powder in the shoe. Because of the rubber sole, walking in hardwood is much quieter. Overall, I am very happy with these.

These booties are so beautiful. Unfortunately, at a size 9 EE, that beauty is marred. The loss of style is very disappointing. It's no fault of the bootie or the design. Just my jacked up feet! :( Thank you for making other options available, Zappo's. Y'all are the BEST!

Ordered these in my usual 8.5 and they were the perfect size. They feel a little narrow, however. There is a TON of comfy cushioning, so that contributes a bit to less volume. However, they were still a bit tight across my forefoot and since I have a bunion that gets easily irritated I opted to keep another pair in my order. However, they are cute and I recommend them if your foot runs on the narrow/less volume side.

The fit was okay but the look of the bootie is too boxy. Shoes usually curve inwards around the instep but this one looks like a solid "block". Unfortunately will return - still looking for the perfect black suede bootie!!

This boot fit comfortably but the lack of structure around the ankle made my foot look like one big piece instead of being broken up more.

Definitely not a wide sizing.

These are SO comfortable and the leather seems really nice! However, on my size 12 feet booties just look like big boots. Not for me, sadly. Also, I ordered a wide but it probably wasn’t necessary.