Customer Reviews Naot Kirei

I love the look of this shoe but it is extremely uncomfortable across the toes. My second toe is longer than the first and this shoe design disfavors a longer second toe. I usually wear a size 12 medium but exchanged the medium for a wide. I would have order a size 13 but the shoe is not offered in that size. I am trying to stretch the toe box. My right foot is in serious pain! Runs short and narrow.

I purchased this shoe in 2012. They have been lightly worn and the sole is still in very good shape. However, after 2 years, the right shoe has developed a squeak. A squeak isn't the end of the world but it is annoying and these shoes were expensive enough that I expect them to be better made and more durable.

The suede part around the outside of shoe is sparkly/glittery; that wasn't apparent online. As a result, looks like a little girl shoe. Also runs small.

W is not wide. They did not fit. I was really hoping these would be good and I can see why the footbed might eventually be comfortable but my wide feet did not fit and it was tight.

Although the other reviews rated this shoe as larger than marked, I did not find it to be the case and had to return it for a larger size. At first, I thought I had found "the shoe" I needed for support and comfort, but after a few days of wearing them, my feet started to hurt and I can only wear them sometimes for short amounts of time. I'm so disappointed that they did not work out as I'd hoped.

I have 9 different pair of Naots; this pair of shoes Kirei (with the strap that goes across at an angle) causes the buckle end to rub a blister on my foot. The straight across strap is just great but the angle causes the shoe to not fit properly.

Having plantar fasciitis, I am very picky about my shoes. Strong arch support is a must, even if I have to sacrifice looks. These failed to impress. The arch support was severely lacking, although they do have removable insole to accommodate orthotics. The length of the shoe was good, but the shoe pulled down any sock I wore (even smartwool) down into the shoe...extremely uncomfortable. I do not have wide feet, yet the strap doesn't come far enough over the Velcro so any piece of fuzz or and lint clings to the exposed Velcro making the shoes look dirty. I would reconsider these shoes if they beefed up the insole and arch support, but at this hefty price, I do not believe the value is there.

Based on the other reviews, am I the only one who doesn't love these shoes? Actually, the shoes are fine, with plenty of room in the toe box and nice cushion on the bottom. It's the strap that's the problem. It's just a narrow very thin piece of leather with no cushioning at all. There's a seam right in the middle of it that rubs my skin. The velcro is a faction wider that the strap so the rough part of the velcro also irritates my skin. I tried loosening and tightening the strap and nothing helped. Overall the strap is uncomfortable and just looks and feel cheap versus the rest of this expensive shoe. You would think for the price they could have done a lot better.

I bought these because they are one of the few cute walking shoes for a younger person. I was planning to wear them to Italy. They are actually cuter than they look in the pictures. Unfortunately the back strap rubbed and actually made me bleed. I have high arches and found they had no arch support at all. The cork footbed is supposed to form to your foot and make a custom fit but I did not experience that at all. For some reason anytime I wear them I end up with tons of stones in my shoes. Oh, and the seam started to unravel almost instantly. I wanted to like these but they are not comfortable or quality at all!

Loved these shoes,the style, the padding in the foot bed were wonderful! but the material the outer material of the shoes is sooo flimsy they would not hold up with daily wear.

Whoever is responsible for sizing this shoe should be shot! They were so small I could hardly put them on, I didn't even try walking in them. I was so happy when I found what was supposedly a comfortable shoe that was cute, and I was beyond disappointed. I have a large, but narrow foot, size 12, and it is hard enough to find shoes and considering that 12 is the largest size it isn't likeI can go larger. Thanks Naot for one more awful shoe buying experience!

These stretched out significantly after wearing. I wore them with wool socks then and they stretched even more and are too loose now. They were comfortable but the back heel design looks clunky. I can't find any information on a guarantee or customer service.

I was unhappy with this shoe as I thought it would fit well. It is too big in the heel (mine is narrow) and constantly slips up and down aggravating my heel pain.

The shoes were too long and too narrow.

Cute shoe but the sole deterioration was very upsetting. This happened in multiple Nato shoes and no manufacturer support. As a matter of fact this happened to several people I know. I love the comfort but the shoe is poorly made and not worth the price. I would give them zero stars if possible. (I had three other pairs that did the same.)

The box was damaged and torn. I could not even consider the quality of the item when I observed the quality of the box.

Twice the wrong shoes were sent- once the wrong style and once the wrong size. I gave up and have not ordered a third time.

The back comfort flap is annoying and keeps rubbing against my heal, causing discomfort.

My order for wonderful cute shoe was so small that I could not get it on my foot.

There’s a problem with the Velcro and the strap. I have loved this shoe, currently have 6 which are great. However the last 2 pairs were very disappointing. On both pairs the Velcro and or the strap is not placed properly. Hope Naot addresses this problem.

The shoes did not feel like a wide. They were placed in a plain card board box and it looked like a gold sharpie pen was used to mark it as wide.

Naot recommended these as “wide”. I ordered a half size up. They were so uncomfortable.

I ordered a 39 Wide. There were no manufacture markings on the shoe to specify Wide. Someone used a silver marker to write a W inside the shoe. This shoe was not a Wide. It, also, felt smaller than a 39 (which I always wear). I exchanged it for a 40 Wide and it came with a W imprinted inside the shoe by the manufacturer. I was swimming in it. Come on Zappos...this is not good quality control.

These shoes would be great… if they didn’t make a horrible squeaking sound when I walk on uncarpeted floors. My first pair of Naots didn’t do that, but these are intolerable. Unfortunately, they have to go back.

A cute and comfortable shoe, but the soles squeak horribly on incarpeted floors. I had to send them back.