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What Zappos Customers are Saying!

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February 14th, 2017

Hello! I wanted to email and let everyone at Zappos know how happy I am with your service. In a time when it seems like customer service is less of a focus for most companies, Zappos continues to exceed expectations! Each time I call I am extremely pleased by the help, knowledge and general feeling of someone caring about whatever issue I'm having. You all are doing everything right and will have my business forever!

Latest Reviews

  • Gel-Quantum® 180 2 Posted: Reviewer: from Mississippi Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    I am a sz 8.5 but wear a half sz larger in Asics. Loads of cushioning with good arch support & a nice wide toe box which is what I was looking for. The Gel-Nimbus 18 rivals this newest addition from Asics imo but these are comfortable enough for me to keep. However, I may buy another pair of 18's before Asics discontinued them and while Zappo's has them on sale!
  • GT-1000 5 Posted: Reviewer: from Aurora, CO Overall: 3 Stars Comfort: 4 Stars Look: 5 Stars
    As with the other Asics I have tried, this one runs narrow and small. Rather than my normal 12M, I have had to go to a 12 1/2 D, something I had to do with the Asics Gel Cumulus 18 as well. I will give it a 10 for color, though..really like the mint/orchid combination.
  • Gel-Fit Tempo 3 Posted: Reviewer: from Lebanon, IN Overall: 4 Stars Comfort: 4 Stars Look: 5 Stars
    I was looking specifically for black athletic shoes that would hold up for indoor running and cross training. I have been doing more weights and squats and wanted to have support with lateral movement. These definitely have that support, but I wish they were a little less mesh and more support. They'll do fine for now, but I agree that they will probably only last 9months to a year.
  • Gel-Kayano® 23 Posted: Reviewer: Overall: 4 Stars Comfort: 4 Stars Look: 5 Stars
    I love the floral print! Most running shoes these days are such strange color combinations, that when I find one I like, I have to get it before it disappears (I also bought the gray ones). The toe box does seem a bit lower than older versions; but my toes like to be able to move, so I always buy running shoes 1/2 size too big. What makes me buy the Gel Kayano over other running shoes is the dual-density midsole (think arch protection) and the fact that it has gel cushioning in both the heel and forefoot (keeping the old knees happy).
  • Gel-Nimbus® 18 Posted: Reviewer: Overall: 4 Stars Comfort: 4 Stars Look: 5 Stars
    I absolutely love these shoes!! My old pair of Asics Gel Extreme 33 had finally given out and I needed another comfortable, eye-catching pair so I was happy to see that these Nimbus 18s came in bright bold colors! A friend of mine has been raving about her Nimbus 18s and I decided to take the plunge and get a pair. I was not disappointed! I find them super comfortable (especially the padding around the ankle) and I get lot of compliments on the funky yellow color. Very happy with this purchase!
  • GT-1000 5 Posted: Reviewer: Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    Very comfortable and great support!
  • Gel-Venture® 5 Posted: Reviewer: Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    These are my first Asics shoes and they fit as well as the various New Balance shoes I've warn for decades. The toe box is sufficiently roomy and the heel is lock tight. They are comfortable to walk in like New Balance shoes. Style and color with the dusky green is nice too, and they look light brown like in the picture more than greenish, at least in indoor light.
  • Conviction X Posted: Reviewer: Overall: 4 Stars Comfort: 4 Stars Look: 4 Stars
    Looks sharp, feels like they'd be a great balance of minimalist gym shoe and comfort. Unfortunately the toe box is a bit narrow. Admittedly I run somewhere between a D and E width; if your feet are normal to slightly narrow these will probably be an ok fit.
  • Gel-Exalt™ 3 Posted: Reviewer: from Memphis Overall: 5 Stars Comfort: 5 Stars Look: 3 Stars
    I wear boots (DM) 95% of the time, and needed a new pair of tennis shoes for working out. I eventually selected these. I am quite happy with them, to the point I actually sometimes just wear them outside of working out (to put this in perspective, I cannot recall the last time this happened with any regularity unless I was wearing shorts, likely over a decade). They are comfortable, great for working out in, and also feel just supportive enough that my feet don't hurt at the end of the day. All in all, very comfortable, and although the styling isn't my cup of tea (I don't really like any tennis shoe styles, hence why I don't rank that heavily in overall assessment), the comfort alone means I would buy these again without any real hesitation.
  • Light Posted: Reviewer: from Carmel, CA Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    The reviews that say that these are among the most comfortable shoes are true! I did not think that I would love these shoes but they are heavenly. I typically wear a size 9 1/2 or 10 medium shoe. My feet are on the wide side although I usually wear a medium width. Based on reviews I ordered size 40 and the fit is perfect. Th woven fabric on the top of the shoe is soft and yields easily to my foot shape. These shoes are a terrific find!

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