Customer Reviews Cole Haan Caldwell

Shoes began creasing and cracking immediately. Even once broken in, toebox is narrow and shoes are rather painful. Would not recommend.

Similar to experience of others, shoes have started to crack where toes bend. I would not recommend buying this shoe. Shoes are about 14 months old.

Used to be a beautiful shoe but lately I've been very disappointed. I've been wearing Cole Haan Caldwells for several years. They've always worn well and long. However, the past two pair - black and mahogany - quickly split and peeled along the toe creases. The top layer - looks like patent leather - peels off, exposing some underlying material that isn't leather. No amount of polish helps. I bought one more pair just to see if they've remedied the poor materials. Really sad development.

The Caldwell shoes I ordered are a patent leather. No where does it indicate they are patent leather. Not what I think I was getting.

So first I have to say that I do not write reviews often, but felt this was necessary. I have had these shoes for about 6 months, wearing them 2-3 days a week at most. When I first received them I was very pleased. They are beautiful shoes and seemed well made. They were not too tough to break in, although the leather sole was quite slippery at first but that is to be expected with this kind of sole. However, I recently noticed that the finish has started to peel on the shoe at the vamp, where the shoe creases at the toes. I understand that this can happen if you do not take care of your shoes, but I regularly clean them and get them polished. With shoes of this "quality" it should not be happening after 6 months of half time wear. Also, the outsole on the same shoe that is peeling has pulled away from the welt. That should DEFINITELY not be happening. Overall, I am very disappointed with these shoes. I expected better from Cole Haan and from Zappos. The service on this site is amazing and I have never experienced quality issues with shoes on here before, but this has caused some concern for me. I would definitely not recommend this shoe to anyone.

I originally bought a pair in black and loved them so much I bough a pair in burgundy. The black ones are great, but I am about to exchange my second pair of burgundy because the leather cracks where the shoe bends at the toe knuckles. The replacement pair I am currently about to exchange cracked within one week! This is unacceptable and hopefully not a sign of future quality problems with Cole Haan. On the up side, Zappos has been great to work with and will continue to get my footwear business.

I was really expecting high quality shoes when I bought these, but what I got were overpriced throwaways. Made in India, not Italy, these shoes developed deep creases on just the first or second wear, and the lacquer finish on the corrected leather has peeled away substantially. Worse, since maybe I could paper over that with a heavy dose of polish, the heel is already pulling away from the sole. I'm a student, and have only been wearing these regularly for 9 weeks. They look like I've been running races in them for two years.

I typically don't write review's, but I feel that I should let people know that these shoes are poorly made. I purchased these shoes on Dec 8, 2012 and it's 5/20/13 and the sole of the shoe has separated from the rest of the shoe. Additionally the uppers started falling apart at the seams. Overall the shoe is a joke and for the price they should last more than 6 months. Actually come to think of it I probably stopped wearing these shoes mid February so they really only lasted around 3 months.

I really have nothing positive to say about this shoe. It scuffs incredibly easily and it feels like you are walking with cardboard shoes. Stay away.

These shoes were a huge disappointment for two reasons. First, quality. They look great out of the box, and appear to be well constructed. However, after only a few times wearing them (but after the opportunity to return them had passed), the color started wearing off where the shoe bends when walking. It's basically as if the "paint" were falling off, and is very visible. So after a couple of weeks of wearing them, these fancy new shoes look like some cheap knockoff crap. Second, fit: The other problem I have with them is that the leather on the side of the heel keeps digging into my heel and causing me very painful blisters. I thought it would be a matter of breaking them in, but the leather there is stiffer and more resilient than my skin. Despite trying, they remained very stiff and uncomfortable. Because of these two problems I've stopped wearing them. If I could return them now, I would with no hesitation. As it is, they just sit in my closet and collect dust.

I concur with a few of the other reviews, this shoe was a complete waste of money. I bought them in black almost one year ago and have worn them infrequently to my office job. Despite this limited wear, the leather has developed cracks where the creases are and even started to flake off. This shoe was completely different from Cole Haans I've had in the past. I would recommend you look elsewhere for a dress oxford.

Purchased a pair of "burgundy" shoes and any attempt to call them burgundy would be a stretch. The shoes that arrived in the box were nearly black. Oddly enough I already own a burgundy pair of these shoes that I bought at a brick and mortar retailer several years ago, and their color is true. Not sure if the pair I received suffered from a manufacturing error, but they are clearly not burgundy and do not match the picture on Zappos. As always, Zappos customer service was a breeze organize the return.