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Customer Reviews SoftWalk Helena

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Rating Summmary:

179 total reviews
SoftWalk Helena

Review Breakdown:

55%5Rated 5 stars out of 5

16%4Rated 4 stars out of 5

18%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

6%1Rated 1 star out of 5

Customer Fit Survey:

78%"Felt true to size"

69%"Felt true to width"

84%"Moderate arch support"

Additional Reviews

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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love this boot! I have narrow feet (7) NAA And the fit is great. Did not buy these to wear in snow or bad weather and I will be wearing this Fall and in cold Winter weather, (also will spray just to protect if get wet). I’m very happy with the light color and the two zippers. This was a very purchase for me.
I'd also recommend:
UGG and Clarks
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These boots were a little tight in the toe box. Afraid they would not be comfortable for very long.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These run very, very small. I'm going to go up one size and width.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Great quality and attractive shoe. While finally narrow at the heel, the width was not as wide as should be. A bit long too. Too bulky around arch. should curve in but too much material that puffed out.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Not wide enough for a wide width. Quality and style is great. Needs to be a bit wider.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered an 8 1/2N (available in Dark Brown) and a 9N in Stone. After walking around in each for about 15 minutes, I decided to keep the 9N. I need a slightly thicker sock with this size, but overall, just a better fit. I like the Stone color although it's more of an olive brown, not the brown shown. The Stone leather is soft and flexible, but the Dark Brown was stiff. Faux fur is a nice touch. Good arch support and padded insole makes this boot very comfortable.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I really liked the boot and ordered extra wide because of my bunions. Unfortunately they ran much more narrow than other extra wide boots and shoes. Disappointing.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Toe box was nice and roomy for my wide foot. Love the double zipper and removable arch support. Moderately flexible sole and nice leather color. However I have to return them because the ankle girth was too small for my thicker ankles.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Great to find a boot without laces that will stay on my narrow size 11 foot.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have never ordered a wide width but am exchanging these for W as the Medium was so narrow that I could never wear them. I do have bunions but even with very thin socks these were very constricting in the toe box.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These boots are comfortable and warm, but have minimal arch support.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are cute boots, however, for someone with Plantar Fascitis, the heel is much too low. That being said, with a heel that low, the arch support is nil. I am returning these boots.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
These are cute boots. I have really narrow feet and a narrow heels and thin ankles. I ordered my size. They feel like slippers. I am returning them because they do not offer much support. I need support since i am a stroke survivor.The material is really malleable. They were also not snug enough around my ankles.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These fit true to size, are lightweight and are very soft inside. They feel wonderful on - and especially - they don't rub anywhere. Also great that you can zip or unzip on either side. My only caution to others would be that this boot is probably not suited to a ton of everyday trekking (if that's what you're looking for) because it doesn't offer a ton of support. But for casual wear the boots seem great. A classic simple look can go sporty or dressy.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The boots are beautiful, and they fit exactly as I expected. I haven't worn them yet, so I rated them 4 instead of 5.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wear a 10B shoe and am so glad I finally found a boot that fits. It is a 10.5Wide. Will only shop for wide, short height booties from now on. Finding a 10.5 size this late in the winter was a big surprise since they are practically non existent most of the time.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have these boots in the black suede and I love them. They are super comfortable and look really cute. But while these were just as comfortable, the dark brown is ugly and just looks cheap and plastic-y, not leather (although it is) and the fur part is way cheaper looking than the black ones I have. I’ll consider ordering another color. Very comfy boot!!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I usually take a 9.5M in my favorite brand, Clarks, and I'm careful to find shoes with a style that doesn't irritate my bunions and bunionettes but also doesn't slip in the heel. I've been looking for a gray cold-weather boot for months now and this one looked promising. This boot wasn't available in my usual size, but many reviews mention the narrowness of this boot, so I took a chance and ordered the last remaining 10WW. I've never worn a double-wide in my life. I received the boots today and tried them on with thick socks. There was a little looseness. I added my rigid orthotics under the spongy liners that the boots come with, and this boot will do nicely. I love the two zippers; I don't think lace-up boots are a good choice for me now that I have an arthritic back. The neutral gray color is just what I was looking for in an all-purpose winter boot (I don't live in snow country). Thank you to the reviewers who gave details about the fit. The price at time of purchase was reasonable, too. These are a keeper for me.
I'd also recommend:
Clarks, Naturalizer.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have always worn a narrow width. Never been able to wear mediums But these are just too narrow with socks on. Hoping a medium width will work.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
just not what i was hoping for
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These boots are adorable and should have been perfect for almost anyone due to the zipper on each side for easier access. However, they seem smaller and much narrower than one would expect from the widest width. The boot felt too narrow at the ankle and narrow in the foot, even with the great zippers, one per side. I have weird feet and it is getting harder and harder to find shoes and boots that these feet cooperate with! It was very disappointing that these boots did not work for me because they are really nice boots in all respects, very attractive, not huge and bulky but with good traction while also very good-looking.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Narrow. I usually wear a wide and it was a bit too tight even barefoot in the boot. That being said, it looks great and the soft furry material is in the entire inside of the boot, very soft. I think it would have been as comfortable as a sneaker. Just not wide enough for me.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
These have a nice, warm lining inside and it’s soft. It’s good for cooler days. I doubt these will be good for water. My only complaint is that it does feel narrow at the toes. I have narrow feet and it felt snug when I wore these with crew socks. It was better when I used those thin no show liner socks. These look like house slippers but it is comfortable. I can’t wear heels anymore and these flat booties are good for me.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Overall, very happy with the boots and these have been my go to boots. The soles are not lined, but the leather soles are very soft and comfy.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These boots worked for me. I usually have a problem with widths because I have a narrow foot and shoes are made nowadays to accommodate overweight people which makes it hard for us normal weight people. Shoes are marked Medium when they really are wide. I cannot wear Ugg boots because they are so wide. Even though they are marked Medium. I bought these because many reviewers said they were too narrow. They fit me just fine. Very comfortable and stylish.
I'd also recommend:
Donald Pliner.
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0 found this review helpful.

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