Customer Reviews ASICS GEL-Kayano 31

I have been wearing Gel-Kayanos for many years. This model 31 is horrid. The shoe is massive. The 29 was perfection.

I have over pronation and was told that I needed stability shoes. I wanted to try out ASICS because I like their mission statement and core values. However, I wish they had more lenient return policies like other companies because theres no way for me to tell whether the shoes will fit me right or not until I have actually run or walked in them. These shoes feel good if I walk slowly but if I try to speed walk or run, I feel a lot of pain in my soles. Unfortunately, they wouldnt take them back so Im stuck with these and they were very pricey. The shoes look and feel are good. Quality seems okay although its too early to tell how well theyll hold up

I have been looking for workout shoes that can handle my obese size. Normally I destroy shoes after a few times wearing them, and they hurt my feet. Totally counterproductive since I'm trying to exercise and lose weight. These have held up to daily 30 minute aerobic sessions with no sign of giving out. Before trying these shoes I was almost crippled with pain on my feet. I was afraid I would lose the ability to walk, and this gave me the push I needed to try better shoes. I highly recommend these shoes, especially if you have wide feet, or if exercise gives you pain. I was also surprised how other aches and pains improved with these shoes, such as my back and knees. I have hope now, thank you.

I had a horrible experience with these shoes and ASICS as a whole. Wore them once, experienced severe pain due to a defect on one shoe and the company is refusing to exchange for a pair of shoes (or even just one shoe) without the defect. I told customer service that the defect can be felt on the shoe and is unlikely to be seen very well on a photo. They are refusing to take this into consideration. We were told twice that we would be receiving a call from management, which we never did. Extremely unprofessional, I will not ever recommend a pair of ASICS due to their lack of professionalism, decency, and poor customer service.

I couldnt tell you how I feel about my asicsI never received it!!! I placed the order on January 5th - today is January 30th - and still NO ASICS! I was told its coming by BARGE to Hawaii so I need to allow 6-8 weeksnot including weekends. ASICS needs to do better!!!