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Customer Reviews SoftWalk Abby

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Rating Summmary:

360 total reviews

Review Breakdown:

59%5Rated 5 stars out of 5

18%4Rated 4 stars out of 5

15%3Rated 3 stars out of 5

4%2Rated 2 stars out of 5

4%1Rated 1 star out of 5

Customer Fit Survey:

79%"Felt true to size"

83%"Felt true to width"

68%"Moderate arch support"

Additional Reviews

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Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
If you have a high instep, this shoe is not for you. I always try on shoes at the end of the day to make sure they will accommodate swelling - these did not. In between the cushiony footbed and the padded upper, my feet felt painfully squeezed on all sides. It's been 40 minutes and I can still see the marks left by the shoes on the top of my feet. Back they will have to go.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I so much wanted these shoes to be comfortable. The edge of the clog upper over the top of my foot hurt from the moment I put these on. The sole is comfortable but the little elastic notch at the arch actually scrapes my foot and hurts too. Last of all, and probably because these are a size 12M, with each step I get a very strange sucking kind of noise as I pick up each foot. Alas, I must send these back and appreciate Zappos' return policy.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at SoftWalk
I use the shoes for causal wear. They are not true to width size. A little to wide. The support in the arch is wonderful and they are comfortable.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at SoftWalk
The leather was nice quality and soft. The shoe was not sized right and was very large.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes looked great but I found them to have too much padding in the insole and around the collar. This made the interior of the shoe too soft and squishy for me.
I'd also recommend:
Clarks
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes are not red! They are slightly reddish, but mostly brown in that bad reddish brown '70s way. They are quite comfortable for a store bought shoe (I have hand made shoes for my extra wide feet!). But I wanted red shoes and I am sad.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Cheap looking and like a granny shoe
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at SoftWalk
Purchased these as a comfy option for work (I'm a physician). I have narrow feet and ordered a regular width in my size. I typically wear socks in the winter and could barely get my foot into the shoe which are slip ons technically. I think the cushioning made the inside of the shoe smaller and more narrow so I had to return them. They were also very stiff which can be normal for leather but it seemed more so for this shoe.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
Loved the look of this clog but could barely get it on my foot to try it out. Had to send it back. Thanks for your easy returns policy!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
For a double wide, it fit snugly, but comfortably. My biggest problem was with the look. It looked quite bulky due to the padding over the foot - not the sleek look I was looking for.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
I’ve worn Softwalk for years because they’re so comfortable, but the last few pairs I’ve ordered have been anything but. The uppers have been really stiff and on this style, sewn in such a way as to force my foot to sit slightly sideways on the platform. This was my go-to brand for comfort but I think it may be time to try something else.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe looks very nice at first look. The problem is that it felt very stiff and uncomfortable once you put your feet into them. I was sorry that I had to return them. However, Zappo’s customer service is exceptional - it is my go to place to buy shoes !??
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I really liked this shoe for it's support and style. I need support for standing on my feet all day, but it was just too short and the next size up would be too big. regretfully, I sent it back.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Wow, does this shoe run BIG. I ordered a 9, and it is almost an inch too long. It has a dull appearance--unlike the shinier leather in the picture.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Most comfortable shoe I have ever ordered. BUT- scuffed. Now, this is the second pair of the exact same style I ordered BECAUSE the first pair also came badly scuffed (I mean a half dollar size scuff on one shoe with three scratch marks on the other. An anomaly. Apparently not, because I ordered the same Abby style in a different leather color and they, too, are scuffed. My husband suggested shoe polish. On a brand new shoe but what if that did not work AND WHY should brand new shoes be scuffed? so, this was the second and last time I ever try SoftWalk shoes which makes me very sad because the shoe was a perfect fit, so comfortable, and did not make my very large foot look quite so boatlike.
I'd also recommend:
dansko, keen, merrell
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Had high hopes for these clogs with the name "Soft" in the title but the lack of arch support is a deal killer. Looking to replace a pair of Klogs but will go back to that brand. Also, ran at least half size small.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe is way too long. At least 3/4 inch! The width is fine. I usually wear an 11 in most shoes (even those with an open back). I'm going to hold off on ordering the 10.5. I want to look at some other styles first.
I'd also recommend:
Dansko
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at SoftWalk
love these shoes. I have a very wide foot and have many other pairs of softwalks, but these were much narrower than my other pairs of the same size.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
They are very comfortable right out of the box. I really like the style. But after wearing them for one day the right one has a weird air pocket that inflates and deflates with every step. I'm hoping it'll go away because it's really distracting!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wear these 3 days a week for 8 hours. After 4 months the insole is gone in the front of the shoes. Not longlasting. It's too bad because they were comfy for a couple weeks.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at SoftWalk
I love softwalk clogs. I needed to replace the pairs I've been wearing daily to work for several years. I purchased the Abby in 8.5N, but it was too long. I exchanged it for 8N, which arrived with a defective lining. The 8N is not long enough so I'm returning it. I'm disappointed, because I love the simplicity of the shoe. I may try the 8.5N again!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Absolutely LOVE these shoes, but they are going back. Every step I took sounds like I'm walking on bubble wrap. Very disappointed.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
textured insole uncomfortable
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes were really comfortable and I was ready to keep them ( and love wearing them). BUT then I looked at the soles and saw they were made of the hard plastic. The last time I kept shoes with the same kind of sole, I found myself dangerously slipping on wet surfaces and even the carpet when inside. Considering we average 8ft of snowfall a year and who knows how much rain, hard plastic soles will never be a part of my wardrobe again.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Unfortunately, something has changed in the manufacturing of these shoes. If you're replacing an old pair, beware. I've been buying these clogs for a few years now. They have always been incredibly comfortable. I am very disappointed to say that the ones I just ordered (and am returning) are much less comfortable than my old ones. Specifically, there is much less cushioning around the edge of the upper part of the shoe so that the edge digs into the top of the foot. I actually compared them with my old pair and the difference in cushioning is significant. I don't think I just happened to receive a defective pair because I ordered two pairs and they both have the same problem.
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0 found this review helpful.

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