Customer Reviews Hoka Challenger 7

One shoe sole came apart in under 150 miles. Warranty denied it as "wear and tear" with no explanation. Very poor quality for the price, and no support from Hoka.

The shoes are really comfortable but the down fall is the tread in the bottom of the shoes started falling off in chunks. I have only used theses aound 10 times trail jogging

Purchased these in October 24 and completely falling apart by June 25. Bottom completely peeled off. Sent them back for warranty and was denied. Junk

Bought these for my husband who loves Hokas. The heels wore through in 2.5 months. I contacted the company for a new pair, provided pictures and they said we had to send the pair back first and they will review it and maybe give a site credit. Now he doesn't have a pair to wear in the meantime. Horrible policy. I'm concerned with their production quality as this happened to his other pair but they were a year old and not covered by a warranty. Also we invest in their stock. They said there was no corporate contact. Time to sell as after expressing this no response other than sorry that is our policy

I've been a loyal HOKA fan for years. Unfortunately, my Challenger ATR 7s from March 2025 started falling apart quickly the sole began peeling, and I had to trim the upper to stop tripping on carpet. I reached out hoping for help, but nothing was offered. I'm disappointed this time, especially given how new they were.

I purchased this pair of shoes for a month long walking trip to Europe. I knew I was going to do a lot of walking so I tried 3 different sizes and finally decided for the 11W. After two intense days of walking, I am disappointed with this purchase. I don't have blisters nor it hurt my feet but I don't think these are the comfortable shoes they advertised. I have bought cheaper shoes that are significantly more comfortable than this. Not exactly what I thought

Worst shoes I have ever worn. Took a trip to Italy so I thought I would purchase some comfortable travel/walking shoes. My feet have never been so sore. Thought maybe I just needed to break them in but they never got better.

Tread fell apart after less than 50 miles. Not hard running, established trail walking and occasional jogging. Reached out to support, they said that it is normal wear, so, be warned these shoes may be expected to fall apart that quickly. Incredible disappointed.

Poor quality and customer support. Do not buy! This is supposed to be a trail running shoe?! Purchased these for my husband and he wore them to run errands and around the office. Within less than a year the tread just fell off. Tried to file a warranty claim and was told it was normal wear and tear. I owned multiple trail running shoes that I actually used for trail running and have never seen this happen.

I have other Hokas in size 8. These were too tight

Expected much more from this brand,very disappointed.

I love these shoes but was delivered the entirely wrong shoe. Rather than shipping a new shoe, Hoka makes you process their mistake as a return, wait for that to be processed, and then you can order the correct shoe. The whole thing takes over 2 weeks and is rough when you have a race in 10 days. I wouldn't recommend cutting it close in any way with this system.

I have another pair of Hokas. They fit perfect. I have rather wide feet. This pair even thou it says 8.5 2E, just like my other pair, is NOT wide. This is frustrating. How can two pair of shoes from the same manufacturer with the same size, NOT be the same size.

After years I bought Hoka again and had the same problem of pain in the arch of my feet.. I went back to Asics and the problem was solved.

I am 64, walk about 5 miles a week, the tread started delaminating after about 2 months and was about 1/2 gone at 8 mo. I submitted a warranty claim as they have a one year warranty, it was denied. I have not had this problem before with other brands, tried Hoka, but not again.

I have never had a bad experience with Hoka until recently. I had bought a pair of the Challenger 7s back in November of 2024 and was using them for Trail Running as recommended by Hoka. After a month the tread of the shoes started peeling off and ripping off the shoe. Like all Hoka shoes they have a manufacturer warranty of 1 year. I returned the shoes through the warranty program and with no issue they provided me another pair. I continued to use then for trail running and the same thing happened again after about a month and a half of use. I submitted a warranty claim I early February for the same reason and was denied. They are now refusing to replace the shoes and I am out the $145 + Tax. I WILL NOT BUY ANYMORE SHOES FROM HOKA AFTER THIS EXPERIENCE AND THEM NOT STAYING TRUE TO THEIR WARRANTY.

I wore these shoes to run 6miles the first time, just to get them broken in. I likes the fit and they were responsive and soft at the same time. i run on steep hills, it is a combination of mud stones rocks sticks etc. i am very disappointed in the shoes as after only 6 miles the tread on the toes had already started to tear off the sole of the shoe. there was significant wear on the rest of the treads. If that is the case, the shoes would be completely worn out by 50 miles. I returned them after only running 6 miles due to excessive wear.

I wrote a review a few months back about how quickly these shoes fell apart after very limited and casual use. Despite my warranty return being well within a year of my purchase and despite hoka customer service responding to my first review with a suggested warranty return, my shoes were returned back to me without a refund for being "out of warranty". So now I am out the money for these shoes and shipping. I assume this falling apart shoe is somehow justified as normal and expected wear. I won't be replacing my barely functional challenger 7s with another pair of hokas. I am super disappointed since these shoes were so comfortable but I guess I learned a tough lesson. READ ONLINE REVIEWS.

This is not my first pair oh Hoka's.. I have 4 others(Bondi and Transport among others). These, however, have a horrible issue with sweat and stench. They smell horrible after a day of use, they are very nice looking, but when you take them off, OMG. I took them for their maiden ride on a trip. Since it is a work trip I have been using more formal shoes and on the off days the Hoka Challengers. When I were the other shoes, even though I am quite active there is NO smell, but if I wear the challengers for day wear(not even running or working out), the stench after a few hours is like a cheese I woudl have saved in my closet in 1986 and recently discovered... how do I get rid of them???

I've had 8 to 10 pairs of different models of Hokas over the past 5 or so years. This is the second pair that didn't hold up and fell apart very quickly. The sole, outside material, and inside material by the heal broke down in 20 uses trail running and light hiking. I saw other reviews explaining the same issues with no honored warranty by Hoka. I am a very disappointed consumer. I don't belive I'd purchase another pair

Bought a pair of Challenger ATRs GTX and the sole is coming apart about a year after first use. The treads off my sole are coming off and Hoka Customer Service (Elliot) could only suggest using shoe glue. Customer service is a joke. You pay $100-200 for a pair of shoes and they come apart after a year? As the other reviewer said, these shoes are way overpriced for the quality.

This shoe was advertised to be the trail counterpart to the Clifton 9 running shoe, which I love. I wear a wide width, and the Clifton 9 and Bondi 8 are great. However, the Challenger 7 is much too narrow in the toe box area and the shoe is very stiff and not flexible. Having achilles tendonitis, I generally love Hoka shoes, but these changed my mind. Stay away from the Challenger 7 shoe unless you have very narrow feet.