Customer Reviews The North Face Osito Jacket

This jacket is so soft and cozy and I was really looking forward to wearing it often this winter. Unfortunately, as with another Osito jacket I had, the jacket tore along a seam in the back after a day or two of wear. I think this is some kind of product defect, but the amount of effort and money needed to get through the warranty department to get it fixed or get a replacement was too much for me to do.

Never again

I tried it on the pocket zipper broke by unzipping it. The jacket is not comfortable like ild hope. The bottom part is tight and I'm afraid to zip up the jacket and the top is loose.

I had this jacket from a few years ago size medium. Got the same one and it's so much smaller . Very disappointing I took the tags off and am not able to return it :(

Very poor quality was eagerly waiting and tried it on as it arrived spoiled my shirt with wool returned immediately

Too big. Has been so long to get the refund

Jacket sheds badly

This looks like bare skin. Retuned it. Looks different in the photo.

Fabric is shedding like crazy. The material isn't as good as I was expecting. Even on sale- I won't recommend it.

ZIPPERS CHANGED. BOUGHT THE MELD GRAY BUT THE ZIPPERS ARE BLACK. VERY CHEAP LOOKING, LIKE THEY RUN OUT OF ZIPPERS; NOT KNOTTED CORD LIKE BEFORE. CHANGED PHOTO & DESCRIPTION, IT'S MISLEADING.

The quality is awful. I’ve had this jacket for 10 years now and decided I needed a new one. Quality has gone way down. And there’s no cinching at the bottom so it flares out awkwardly. Very disappointed. I read other reviews that said the same thing but I had to see for myself. They were right. Returning.

I love it but they sent me the one with the hole.

Need a 2x and non available not happy

Too big .

I had this jacket for several years and have loved it. It's starting to show its wear so I was excited to buy a new one. The new one is absolute TRASH. It leaves fuzzies on literally everything. So annoying! I don't recommend it to anyone and wish they wouldn't have changed the way they make it. They also replaced the zippers with cheap material.

I would love this jacket except I haven't received it yet. This would be my second one

Work it 2-3 times and the material fell apart on the shoulder and next to the zipper. Poor quality for a high priced zip up. I contacted customer service and was told I should send it to the warranty department. I would be responsible for shipping. Easier for me to just see it up myself and forgo any future purchases from Northface

Gorgeous color & fabric. There is a inside band of fabric at hemline which restricts the stretchiness of the fabric, this made it too tight for me. Sadly, I had to return this jacket.

Bought this jacket for my wife for Christmas and the zipper broke the first time she wore it.

This was a very beautiful color coat ran too small. Returned this but was never given a refund

Bought an XL for my sis for Xmas last year and here I am again. The blue didn't fit so I returned it, it and she picked out the color wasabi instead. The first time she wore it while on vacation a few months the later she messaged to tell me is was shedding all overt the car and the belt so much so that they had to pull over to clean it off with tape. I must have gotten a defective one. So I will pick a diff color this time and if any issues I will contact the company