Customer Reviews L.L.Bean Kids Down Jacket, Color-Block (Little Kid)

My daughter zipper broke on her coat. Like, broke completely in half. L.L. Bean requires us to send the coat in hopes that they "deem it" faulty (or something of that nature). Seemed like a nice coat, but disappointed in the zipper, and more disappointed in the customer service.

Some down feathers are already coming out after less than a month of wear

This jacket is so cute and just what I was looking for but my son ripped it about a month after purchasing, you would think it would be made from a sturdier material given the price

Great, warm coat but unfortunately a bit narrow under the arms. It fit very snug with just a regular T-shirt on. It would be way too tight with any kind of sweater or sweatshirt. Sizing up will not work as the arms are long. We ordered my son's usual llbean size, this jacket just fit differently.

My grandson loves it. Loves the color and the fit.

I got a size 8 for my son who wears 4/5 assuming it would work for a couple of winters. It barely fits him. Looking at the reviews, most other people aren't having this problem so I guess i just got lucky.

I bought two of these jackets for my 3 and 5 year old boys, and they have loved wearing them for the last couple months. They're cute, lightweight and seem warm. However, just put them on tumble dry low per instructions and all the down came out of the arms! My lint trap is full of little feathers. Very disappointing. I reached out to customer service to see if I can return or exchange.

I bought two of these jackets for my sons. They both had problems and show that LLBean quality is not what it used to be. The zipper broke on one, the area around the neck frayed on the other. The hand-me-down tag is cute, but is not at all realistic since the second kid can't wear it. This jacket turned me off of LLBean, because they used to fix things if they messed up. Now the person on the phone basically shrugs her shoulders, but in a nice way. So, another 2 jackets in the landfill that could have been repaired.

My kids just started wearing these coats in the past couple weeks and my son's coat already has a rip in it where feathers are coming out. I don't know if he just plays to hard, in which case: be careful if you have young, active children.

Isn't as warm as presented and the down feathers constantly poke thru and pick 5yr olds back. Feathers are on clothing all the time. I cannot believe it isn't lined better!

These codes will definitely fit an oversized child. One that had maybe a little extra weight. For tall skinny kid I do not recommend, it was way too wide and baggy.

Last winter, I bought my son this down coat, which was supposed to be very warm. It is NEITHER WARM NOR WATERPROOF. I still had confidence in the quality of LLBean's coats back then, so I bought the more-waterproof kids 3-way coat for him, but that also is not warm. He has to wear that 3-way coat ON TOP OF this down coat in order to be relatively warm and dry. Add it up, and that is about $400 of coats needed to create a single functional coat for a child who will outgrow them in no time. I no longer have confidence in LLBean coats, so I want to make shoppers aware of the problems with them in hopes of keeping others from throwing good money after bad.

The jacket itself is fine for my rambunctious 10 year old but the zipper on the hood is extremely cheap and the hood does not stay attached (zipper broke within 1 month of use). Very disappointed in this purchase.

This winter coat looked nice at first, but we learned that it is not in fact a nice coat as soon as my son started to wear it. This coat cannot be worn if precipitation is falling or if snow is on the ground - deal killers for a kid's winter coat. My son comes home from school each day soaked through to the skin and freezing. Water (including melting snow) goes RIGHT THROUGH this coat. To make matters worse, this coat does not wash well. I follow the washing instructions exactly. After one wash and dry, the loft was uneven and the jacket looked beat up. In addition, it is nearly impossible to remove mud stains from this jacket. They do not come off in the washing machine. We have a good top-loader washing machine that actually cleans the laundry (other than this coat, of course, which comes out of the machine still covered in mud stains). It takes two hours of hand washing to get the mud stains off the shell of this coat, and then they are back again the next time the coat is worn. This is extremely demoralizing. This coat just doesn't work as a winter coat for kids. It seems that bad decisions were made as to the fabric used and manner of construction at nearly every step of the way. I don't know what the designers could have been thinking. Now I have to deal with returning this coat, which is an undue burden on me.

I bought this jacket for my son before winter starts. It's nice and work perfect for the cold weather. However, just 3 months in winter and jacket loosing a lots of protective threads. The jacket prior worked great but somehow this jacket is not up to the L.L. Bean standard.

The down started leaking a lot within 3 weeks. The inside clothes would be covered in down leaking through the jackets inside layer

Had to be returned. Sleeves are ridiculously long for a size 8. Purchased the smaller size a year ago and was hoping for another nice jacket

The zipper does not work well. My 7 years old daughter asked for help with the zipper, when I tried to open it I realize that I is a bad quality zipper. I need to return it!

Bought this for my - son wore it to/from school for a month. Came in with a large tear his first time out in the snow. Called ll bean and it is not covered under the warranty because it's considered an accident. Two employees who I spoke with both admitted to having jackets in the same material that also ripped. Certainly thought LL bean would have better quality. Such a waste of money!

Very upset with this purchase. Not worth the money at all. After just one wash all the fiber seems to have jumbled missing fiber all around. Worried my child will be cold this winter. wish I could return & get my money back. Not worth to pay so much for such a cheaply made jacket. I have many jackets from LL bean & always wash using their recommendation but this one is poorly made.

My five year old son wore this coat twice before it rippeda large and nastyhole right in the front. I contacted LLBean service both by phone and email and was told, unhelpfulily, that I would need to return the coat to the company "for evaluation to determine whether it was defective." This is a terrible coat you can do better,

I was incredibly disappointed in this coat. We had the coat for 1 month before my son came home with a rip on the front and feathers everywhere. He loved the comfort but it's not worth twice the cost of coats everywhere if it only lasts a month. I called and was told I could send in or bring to store to be evaluated. The store told me it was caught on something, although I'm not sure how they could tell as was also on a seam. Disappointed! Have bought many things from LL Bean and this wasn't the quality/service I expected

I am one never to write reviews but I wanted to let people know how easy this coat tears. This is a boys coat, it should be able to withstand Normal play. This coat has torn within one month of buying it and my son that is wearing it isn't even hard on his clothes. Coat needs to be made stronger, very disappointed with ll bean. I buy my kids coats here to ensure quality and ll bean to back their clothes. Now I have to purchase a new coat for my son to wear before I can send this back to see if they will "guarantee" it. Just save yourself the headache and get a different coat.

This coat seemed amazing at first. Warm and brightly colored. However, we have owned it now a little over a month (not cold enough to wear every day at this point). Feathers have started to poke through on the sleeves and have caused the fabric to rip. The fabric seems to rip very easily. Save your money for a sturdier coat.

My son loved it. Wore it every day for a week. Then, it too easily snagged and ripped. Jackets from other companies would have been more durable. LL Bean refused to address it. I will never use them again. Jacket easily stains. I paid up for a jacket that was supposed to be backed by them. I took it to a local store and had the worst customer experience ever. They changed their guarantee. I am changing my opinion of LL Bean and will no longer be a purchaser.