Customer Reviews L.L.Bean Warm-Up Jacket

Returning. The outer shell feels and sounds like snow pants materials. This is not the kind of material that should be on the outside of a jacket but rather inside. The outer shell makes crinkle noises when in motion. L.L. Bean has gone done in quality. I am returning all the time. It is made in India and it shows. Cheap quality. It is getting to the point of why bother anymore. I used to get several items a year but hasn't been the case in years due to change in size and quality. I can get better at a high end outlet mall.

too bulky...too stiff...felt cheap.....very disappointed.....returned it

I own several LL Bean jackets, all are XXL. They fit great. I wanted the warm up mainly because it came in Navy. Imagine my disappointment when the jacket was too small...all over. I was going to return it, but decided to give it away to a charity. Too bad it didn't fit...

My wife bought this for me - and I am doing the review. I've been wearing these squall jackets for >30 years (with llbean and the other competitors) - and they are very functional pieces of apparel. Well, this latest generation of style is a no-go for me. The big issue? The inside chest pocket is tiny tiny tiny. The thing is - the other competitors have the same tiny tiny tiny inside chest pocket. Do all these brands get together and agree on the design? Something is fishy. Normally, it will fit my wallet, phone and glasses together. Now it is micro sized. On a previous design, not only is the chest pocket extra large, but it had a supplemental pocket just below it. More pockets are better. These pockets need to be functionally sized. Now, for the general jacket size, maybe my arms are getting longer - but the fit on the sleeves is short when I try it out. I guess tall sizes aren't what they used to be. Note - as a taller individual, if the sleeves are short it just feels creepy. LLbean - help!

I had purchased one of these coats maybe 15 years ago. I still have it (color red, size medium), over the years I started to wear it when doing work that slowly affected the appearance so it wasn't appropriate to wear it out when appearance was important. This coat (that I bought 15 years ago), you could tell by wearing it and looking at it, was great quality. It had a feel to it when you wore it, that the lining was thick enough to keep you warm in cold weather but not too thick that inhibited movement. The outer material is supple enough to keep its appearance without wrinkling and does not make any noise while walking/moving. The fit was great. I decided to but a new one (green) about 2 years ago so I could use it when I wanted to go out and appearance was important. What a difference in quality!! The coat size was slightly smaller (medium ordered), the thickness of the lining was thinner but the biggest flaw was the outer shell. The material is almost plastic-like. This coat makes a lot of noise when you walk/move. It was embarrassing to wear it out in public and aggrevating to wear around the yard outside. I have noticed other items the LL Bean sells have had a decrease in quality over the years. At one time, LL Bean was my go to place for clothes, now I have to look other places to find what I need. I am not sure, but I think the different color of these coats are made at different locations (US, international?) resulting in quality that is not consistent (eg. size, color, material, etc). The reason I didn't return it was that, I thought maybe the material would wear in. Additionally, when this coat is subject to being stored or positioned and not hung on a hanger, it presents with so many wrinkles that don't go away easily. The second coat I bought hangs in a closet and is not used.

I have an LL Bean Parka in XXL that fits perfectly so I thought this warm-up jacket would fit about the same. No way -I couldn't even get the sides of the coat close enough together to zip. I have several XXL (or 2X) coats/jackets that still fit although a little tighter than when bought. This was not even close to a XXL. The coat looked and felt nice -on someone else maybe. If they made a 3X I would try it. I would not recommend it for anyone on the border of XXL. This is the first time I have bought an LLBean product that was not fairly true to size.

Ordered my normal size extra large tall. Sleeves are too short. Body fit tight. Doesn't look like a $109 jacket. Returned it.

Truly, this is terrible. I'm old enough to remember ordering from Bean's b&w paper catalog with line drawings. If this jacket is what now passes for Bean quality, perhaps it's time for me to kick the rusty bucket and join the ranks of good old Leon Leonwood himself. The shell looks, sounds, and feels cheap and likely to rip at first abrasion. The fleece collar looks guaranteed to pill quickly and no longer Malden Mills (or comparable quality) fabric. The cuffs are flimsy and oddly constructed. If these were available in bulk to donate to winter shelters whose clients discard clothing, ten bucks a piece would be fair for the quality and presumed duration of use.

The jacket felt like it was made out of plastic. I've had two of these over the years and decided to get another one but returned it because I felt it wasn't worth the price. They use to be much better.

Use to always buy stuff. From ll bean the quality and customer service went WAY down hill. This jacket has arms big enough in width for 3 large men's arms. , the fabric felt cheap and made crinkling sounds whenever u move like a plastic bag was not warm either ...they told me no charge for return but they charged me anyway

I have an old one that is a Large. I replaced it with an XL. That was too small. Then I ordered an XXL---that again was too small. I ended up giving away. XL and XXL were too small. Miss labeled or poor manufacture??

I buy traditional shirts and love the way they fit. They are always loose and comfortable. The coat said our traditional fit and I was looking forward to wearing it, but it was so tight it was impossible to wear. I had to return it.

This is the second jacket I've had a problem with. The outside shell is so thin that it tears easily. New jacket worn not even a month and it has a hole in the sleeve. Customer dis-service is basically worthless. If you buy, be very careful where you wear it.

I was flabbergasted at the waste of money and the poor fit. It has shaken my trust in LL Bean and the products I buy.

This thing is TINY. Buy a much bigger size than you think!

The collar came pre-wrinkled, and it apparently can't be un-wrinkled. The nylon shell has a shine to it that looks very cheap. Arms are very bulky and clownish. Looks nice in the catalog or online, but when you get it, it's lousy.

Been Cust.40 yrs, last jacket, elastic gone prematurely ( less than 3 yrs ) Just ordered 2 more xl and xxl cause of sizing... small per reviews.Been wearing xl for 40 years had to keep the xxl.The Nylon exterior of the jacket is noisy has hel_ .Come on LL Bean little quality control.I am starting to wonder about being your customer much longer

I have been wearing an extra-large tall for years. This jacket did not fit. The sleeves diameter went from 27.5 inches to 22.75 inches. The length of the sleeves were as advertised but the shoulders were narrower. Exchanged the jacket for the next larger size (extra-extra large tall). The larger size had the same problem, sleeves too narrow and shoulders too narrow. I went to an LLBEAN store to try on jackets, all sleeves had smaller diameters than previous models.

Item was too small for me so I donated it to a homeless GI on the streets of Las Vegas rather than go to the hassle of exchanging it. He needed it more than I did,

I have been a customer of Bean for over 30 years. Have purchased somewhere between 40 and 50 jackets/parkas/vests. Always have been satisfied with quality when price is factored in. Sorry to say I just received this warm up jacket. My third one. Bean website states 300 weight fleece. I can assure you, the one I just purchased is NOT 300 weight. In fact, it is thinner than the 200 weight polartec trail model fleece vest I bought for my gf last year. Bean needs to stick with the quality material like polartec, instead of some third party inferior fleece. The outer material of the jacket is fine, but the fleece is something you would find at target or wally world. I hope Bean reads this and calls me directly, as I do want to continue to order items from LL Bean.

It's a nice jacket if you can find one that fits. I've owned Bean jackets and shirts before. XL has always been my size. Now their XL shirts are too big and their XL jackets are too small. XXL jackets are too big and L shirts are too small. None of their stuff fits anymore, and I haven't changed at all.

I am a long time customer wearing xxl reg. shirts and jackets recently I purchased a xxl warmup jacket and a xxl fleece sweater jacket.I am 30 lbs. less now than I have been in years,and neither jacket came close to fitting me .My old warmup jacket,fleece shirts and shammy shirts in xxl fit with room to spare.I love your products but don't feel comfortable any longer ordering on line.I am really sorry about this situation because llbean has great quality and value. but I hate buying only to have to return it. Thank you for a chance to express my feelings.

I have been purchasing items from LLBean for many years. I purchased a warm-up jacket to provide crossover from summer to winter. This review is for the second jacket received in the purchase. The first jacket I received had a collar that "draped" unevenly in that the right side of the collar was about 4 inches below the left side when left unzipped. The look reminded me of a comical drunk on a 1940's movie. I returned the first jacket with no problem. The second jacket arrived, collar was a bit limp at the back but the fit was OK. Then I noticed that "L.L.Bean" was embroidered on the left front of the jacket in slightly contrasting thread. My name is not "LLBean", I do not work for LLBean, and I paid full price for the jacket so I was disappointed to see the embroidery. This is a personal preference and it applies to most items I purchase. When I buy a car, the dealer always attaches a license plate frame with the dealer's number and name. That is first to hit the trash when I get home. If the dealer puts a decal on the car, it comes off with the aid of a heat gun. If I buy Levis jeans, the tag with size and the Levis trademark is removed with my penknife. Anything that I buy that has a logo will have the logo removed. If it cannot be removed then I do not buy it. I cannot remove the LLBean logo from the jacket so regretfully, I will return it and look for another. The return form included with the jacket does not provide for a description of the problem other than a reason code so I wrote this review to explain.

The jacket I ordered was the same that I bought a number of years ago, and was pleased with. The jacked was skimpy, did not have raglan sleeves, it listed an inside pocket and there was none, the fabric was inferior compared with the previous one. It was overall an inferior product, not what I always expected in my 50+ years of dealing with L.L.Bean. When I called Customer Service, the person I reached was not the least interested in the details, but kept telling me to send it back if I was not happy,Period. I makes me reluctant to deal with your company again.

I have bought LL Bean products and been satisfied for years but this product was not designed properly and as others have mentioned is constructed too small. I considered going to a larger size but the design of the arm holes made me decide to try another style jacket.