Customer Reviews The North Face ThermoBall™ Eco Jacket

The zipper doesn't work. Gets stuck. I even ordered a replacement cuz we loved the color and the jacket itself. But in the second one the zipper keeps getting stuck. Unfortunately not a good design. Had to be returned they received both - and haven't received my refund yet ????

The zipper is defective and opens up from the bottom.

Not for me, bad unreasonable small fit, cannot layer, no stretch.

Not for me, cut is too small, short arm and body length, cannot layer, no stretch.

Horrible jacket. Does not keep you warm. Too thin. Way overpriced.

I was excited to wear this jacket because I trusted that it was going to keep me warm, but I got the opposite. Threads were coming out and I had only worn it twice. There was also some fuzz forming and more threads out on the outside of my arm. The fit and color were great but I was disappointed with the quality of jacket that I received

I have ordered and returned 4 jackets and still could not get the correct fit. I even called customer service and gave them my measurements and they still didn't get it right! I'm so frustrated and there are all these unusually difficult rules about how you paid and maybe can or cannot return in person. The only store they have near me (because only can return to official northface store)is 40 miles away right on the border of Mexico!

Looking for a jacket for 30-45 degrees. This wasn't warm at 40 degrees! Heat transfer logo! That will peel off eventually The zipper is a very small nylon one that doesn't look like it will last very long! I've been buying Northface jackets and coats for years but this will be my las the quality is not there anymore

Not worth the money