Customer Reviews The North Face Women's Borealis

It is the smallest backpack ever!! My daughter has always used the jester and wanted something a little bigger for high school. We are Looking for a new backpack

I really loved this backpack because of the attractive style and all the compartments. However, I've only been using this backpack for 4 weeks, and the strap stitching already came undone. They will only give me a discount on a new bag, or I have to wait 4 to 8 weeks to mail it in for a warranty claim and have it repaired. Being a graduate student, it is not possible for me to go without a backpack for 4-8 weeks, and graduate students do not have as much funds because of school/internship and not being able to get many work hours. So, paying almost full price for a new bag is not practical. I am very disappointed in the lack of options and the quality of the bag for the price.

Very cute in looks but highly disappointed in the quality, size & structure!

i use my backpack at school, i like the space and white color on the inside but i hate the new cup holders on the side. the whole reason i bought a new backpack was for new cup holders because my other ones ripped but these new cup holders made from the backpack material dont stretch at all whatsoever nor fit my hydroflask or any water bottle larger than your standard plastic water bottle. not to mention it took a week longer than it said it would come in to come in. i had to start school without it and then move all my things into it.

Please bring back the old design. What IS this. I just want the other design back, why did you get rid of it.