Customer Reviews The North Face Women's Borealis

I loved the durablility and layout of this backpack. I also appreciate the lighter colored interior so you could see easily. It was everything I wanted EXCEPT the incredibly stiff, hard back to this. Almost like a wood backboard is inserted into the back panel. The straps are very stiff and cut into my clavicular area. It was not at all or even slightly comfortable to wear. I tried adjusting but to no avail. Stiff and hard as a rail. It also does not stand up. I do not know where that claim comes from. Maybe if you stuff it equally so it is a perfect rectangle it might stand but I could not get it to.

in just 2months the strap broke. The bad thing you cannot tie it back. Super heavy too. With the high price I paid I will never buy this Borealis backpack again because of the poor quality. Warranty poor you have to prepay shipping for repair.

I was completely disappointed given how well recommend this was to me. The bottle compartment tore and a hole was inside that lead into the main compartment.The strings also tore

My daughter and her friends all bought this for middle school. The design is odd in that it's hard to use all the lower space in the main interior, and the top small pocket makes it unbalanced. It's hard to push water bottles into the side pockets, although it is nice to have two water bottle pockets. The main problem is that it cannot handle the weight of school books; one of the straps broke after less than a year of use. We will look to a different brand for a replacement.

This is a beautiful backpack, but very very narrow. It does not have the depth to accommodate more than my daughter's one 2-inch binder in the main compartment. We can squeeze her laptop into the back section, but that it is and no more. I would not recommend this backpack for a student in school that needs to bring binders, books and notebooks back and forth. It is better for a simple computer user with maybe 1-2 small books.

I was going to use this backpack for school, but the day school starts I started packing this backpack, and it fits maybe 2 binders. I have a binder for every class, 4 textbooks, and a notebook for some classes. I cannot fit everything I need into this bag, which is really unfortunate because I really liked this bag. I will not be able to use this for school.

For the price was disappointed in the quality and amount of stuff it will hold. The zipper on one of the pockets does not operate smoothly and has to be forced. The size - it holds very little and does not seem to expand.

I bought this backpack for college, but I do not like it. It's super uncomfortable and can barely fit my books in it. I hoped it would conform to my back but even after year it has not, it is super stiff.

Bought for my kids for the new school year. We loved the color options and looks of the backpack. But unfortunately the bag itself is super heavy without anything inside it. Not enough room inside either. Both of my kids have complained of their backs hurting every school day.

The color is not at all as pictured. Rather than sage green, it is the teal color that was popular in 2015. It is HORRID. The design of the backpack is great and the structure is high quality.

Too many straps, doesn't even hold a lot of stuff. Has trouble standing up right.

I was really excited to receive this bag as a graduation gift because I had heard nothing but good things about the durability and quality. Strap ripped after just 2 months of typical use and I will not be replacing especially for the price point.

I had the previous version of the Borealis backpack, and it was great. Was really surprised when this one came in today because it is really small and won't fit more than one or two books.

I'm in college and I used this backpack for classes. I loved the design and amount of room, but, one of the straps broke after having it for not even 6 months. I have an older North Face backpack that is in way better shape than this one. I know lots of people that have this backpack though and love it; they didn't have a strap break. However, when I tried to get it replaced after the strap on mine broke, I was told that North Face receives a lot of strap claims and that they were unwilling to replace it. They claimed that I wore it wrong, wearing it only on one shoulder, which is not true, but at least they gave me about $50 of credit to spend on anything North Face. So, I would be mindful of this before purchasing.

I would not recommend North Face backpacks. I loved mine at first because it was comfortable and spacious, but the strap ripped out after about eight months. I used it for school, so I mostly carried books and notebooks (nothing unusual or extremely heavy). I paid to have it shipped to the warranty facility, where they cover repairs on normal wear and tear. They would not repair the strap, even when I said I wanted to pay for the repair. They said they couldn't fix a strap that has torn out. I wasted money shipping it to them, and now my favorite backpack is unusable and I'm out $50 for the shipping. Don't buy this backpack because the strap will rip out after less than a year, and there's no way they can fix it. Don't buy any North Face products; if they can't fix a torn out strap, they probably can't fix much. For the price, it should last forever.

This product was made with good quality but it is wayyyyyy smaller than I imagined. I got this backpack to fit more school necessities for my college classes but I can barley got my laptop, I pad and a 2 inch binder. Nothing else fits!!!!! Definitely not worth the price.

Bought it for my daughter who is in Jr High. Bungee cords came loose from BOTH sides on first day of school. Very disappointing.

I bought this backpack for school, seeing reviews and thinking it would be perfect, but I received it today and found the exact opposite. This backpack only fit two 1 1/2 inch binders and my thin MacBook. It could not even fit my lunchbox or water bottle in it at all. The colors and look of it was very pretty, but that is the only good thing about it at all. I would not recommend for anyone in high school.

i love north face backpacks for school but the new borealis is extremely smaller than the old one. i can fit 2 binders in there compared to 4 with the old one. the pockets on side don't fit a 32 oz hydroflask

This is the most uncomfortable bag I have ever owned. Would not recommend for people looking to walk around with this bag for long periods, gave me shoulder and back pain. However, if you are just looking to carry this in between classes and to the bus, you'll probably be fine. But beware if your back starts hurting that this bag may be the problem. Other than the discomfort, the bag looks good and is designed well.

I use this product for college

Too Small

The product is small. Doesn't hold much.

This bag is so cute and structured so well. I had to return for the main reason that the water bottle pockets will not hold water bottles. They are stiff not stretchy.

Nice looking backpack but it RIPPED and is no longer useable because things can fall out. Warranty claim requires that you pay to mail it in and wait weeks for a review. TNF does not accept photos. This is not practical if you're using it as an everyday school backpack. What are you supposed to use to carry your things in the interim while you're waiting for TNF to decide if your item will be fixed or replaced?? Not too many people have backup backpacks! Ultimately, not worth the price because it didn't last.