Customer Reviews L.L.Bean Ultralight 850 Down Hooded Coat

This coat is great for 30-40 degree weather in MN. However, beware... one hole can ruin everything. I researched above and beyond to fix the hole in my Mariner Blue down coat and there seems to be nothing out there to cover the hole where it isn't noticeable to the naked eye. My last resort was to consult with their Customer Service. However, there is NOTHING they can do to help repair it! $260 down the drain. In addition, I couldn't return it because its the 371st day since I bought it. Just less than a week of my one year mark. I didn't even notice it until a few days ago... when I needed it. Therefore, I've only been able to enjoy this coat for one season. Better luck to the rest of you.

I loved this jacket and bought it not once, but twice. The first time the fabric got a snag and feathers started coming out about a year into owning it I thought it was a fluke. Thankful for the old L.L. Bean return policy I returned the first and purchased another. However, I was less than a month into wearing the second when it too got a snag and it too was returned. I wore this coat for to and fro, preschool drop offs, walking the dogs, grocery shopping, pretty standard everyday stuff. For a coat that is supposed to have "exceptional durability" it is greatly disappointing.

Bought this based on temperature rating for the jacket, but it's not that warm. I ended up returning it and also the down feathers kept coming out.

do not build them as if we are all men and without curves...could not zip it up, without fear of tearing off the zip....one shape does not fit all. Alas...

Its a great coat except the out-shell materials is very thin which makes it easy to get a slit. I purchased this coat and I wore it a few times when I noticed I had a slit on the sleeve. I believe this was an accident while I was grocery shopping. I had to take it to the tailor to mend with a patch. I am disappointed by how thin the outer-shell material is. Not what I would expect from LL Bean quality! Disappointed customer :(

I bought this jacket last year and it ripped in 2 spots very easily. I spoke with a saleswoman to complain and she stated that she recommends not getting this jacket if you are going to do any outdoor activities. For a jacket that is supposed to be "durable," it's not. Very disappointed.

Purchased this jacket in December and immediately the down feathers were coming out from the arms, sides and back. I have the maroon color so it's quite noticeable. The material is so thin and after just two months it has a tear from my 16 lb puppy that jumped up on me. So disappointed in the quality. I have other LL bean jackets purchased over 15 years ago that still look great and sturdy. Expect more from a coat that cost this price. Shop around.

Bought this coat for my wife for Christmas. She loved it -lightweight, warm, nice color. 7 weeks later it was snagged by the jagged edge of a wooden desk tearing several small holes in it. I messaged LL Bean customer service and was told we could send it in and they would look at it. If they deemed it repairable, they would fix it for a fee. And it would take 3-4 weeks. In the dead of winter. So, in my opinion, it would be a nice coat if not for the fact that it is too fragile for the real world. Buy one only if you are able to avoid any and all sharp edges of the world.

Everything about this jacket is not the same in comparison to the one without the hood. Runs too large, arms long, pockets not properly placed.

I bought this coat in November and returned it in early December. My handle on this site is couture LL Bean. I'm a loyalist. I bought this as an around town coat for moderate temperatures. However this coat failed in quality and warmth. Quality: began to fray at the zipper and, whether by cat claws or snag on a grocery cart, developed holes in several places. How well would this hold up hiking or snowshoeing in the woods? Warmth: the wind whipped through the zipper and generally not as warm as advertised. Without a placket covering the zipper, this was not very warm in moderately cold temps.

I've been wearing L.L. Bean coats for over 25 years, and in the last 5 years the quality of the coats has rapidly deteriorated. The coat is not warm, and has cold spots, likely due to uneven dispursment of down. I bought two coats this coat was for cold but not bitter cold days in the Chicago suburbs. I also purchased the new Warm Core down coat. The materials used in the pockets and inner wrist are the lowest of quality. I made my purchases using my debit card, as I do not have a single creditcard, drove to the brick and mortar L.L. Bean South Barrington, needless to say they refused cash back on a debit card purchase. Providing Cash back on debit card purchases customers are satisfied,risk is minimized, and earning potential is enhanced. While I do not expect L.L. Bean to use this review, alas my first use of social media will begin.

This coat smells deplorable, even after it was washed. Disgusting. Definitely returning. Three years ago I ordered a similar one from LL Bean and it was great! Something is definitely wrong with this batch. Sad.