Customer Reviews L.L.Bean Ultralight 850 Down Hooded Coat

I was shocked by the poor quality and the sizing was completely off. And for this kind of money. Unbelieveable. I've been buying from LLBeans for many decades and I hear they've been struggling lately and I feel bad for them (I'm from Maine). But quality control, people!!! And it wasnt just this purchase. My other presents are sub par.

The arm got caught on something which created a hole. I tried to bring it back, and they sold me a vinyl repair kit to fix the hole. Duct tape would have worked just fine.

This jacket made it through one Northern Maine winter before stitching coming loose and a rip in the elbow which means every time I wear it I am followed by a trial of down feathers coming out of the sleeve. I loved the cut and shape of the jacket so much, however, that I was willing to purchase again. Maybe someday will when they offer more than the same 4 drab colors they've had the last two years.

Zipper tab broke shortly after warranty period. After doing some research found that the zipper was much lighter weight than recommended for coats. Contacted customer service and store manger at local store. Neither were able to help. So disappointed o/w coat could be used for many more years.

The quality of this coat does not justify the price. The hood is too floppy and squared in the front. The elastic around the wrists is cheap looking. I ordered a PM and it was too tight (i'm 5'2 and 140lbs). The L is too big.

Bought this jacket only a week ago, lightly worn twice and already has a hole with feathers popping out. Tried to get a replacement in-store and was told we cannot. Jacket looks good and is comfortable but for the price, the durability and construction appears to be pretty bad. Probably won't be buying a jacket from ll bean anytime soon again.

Sickos the lot of you - google peta down to find out

I bought this coat in a large petite and the shoulders and hips fit great. But it was too tight around the stomach. I exchanged it for an excel petite and a jacket is way too big overall. Please loosen Up the waist area, and go back to the old fit

I agree with another reviewer. Please bring back the hoodless/detachable hood version. I love that coat! It is very warm, but not heavy. With the hood off, it can even be worn for somewhat dressy occasions. I have one that is wearing out. I ordered the hooded one a couple years ago, but hated the stiff hood and returned it.

Once again I am PLEADING with you to bring back the hoodless version ( no longer offered) of your 3/4 length 850 down coat ! My original coat was a beautiful bluish plum color with chevron stitching that was very flattering from every angle, and kept me toasty warm for many years. My only minor complaint ( because I truly loved that coat) was that the collar was lined with a lightweight gray fleece that showed whenever the zipper was slightly open. When I finally needed a fresh coat, I again ordered the same coat in what I thought was the plum, only to have an orangish maroon color arrive that looked awful next to my pale winter skin; I sent that one back and included comparison photos of both coats to show why I was displeased. I next tried a navy replacement; that color was dull and ugly ( and I'm a natural blonde who generally loves all blues). I kept that one because my original coat had worn thin after MANY years, and I had a new puppy who needed training during our harsh NY winter, The navy coat was soon covered with tiny tears which back then I attributed to puppy teeth, but in reading reviews of the present 3/4 850, I begin to wonder if the fabric was overly fragile. Needless to say, the damaged navy coat became a coat for shoveling the driveway, period ( it IS very warm). EVERY YEAR from then on I've looked in your online catalog for a replacement 3/4 hoodless 850 with no success. I'm a loyal Bean customer, but unless I see the original hoodless style return in some beautiful jewel-toned purples, teals, or blues - in a fabric that' feels soft but doesn't constantly snag or shed feathers, I will be de-camping to your competitor for my next 3/4 length down coat.

Have only worn a few times and the bottom seam is torn and losing feathers. Also feathers coming out random stitching. My prior coat lasted over 10 years. I wish the hood was detachable.

I have an older version of this coat that I adored! Sadly this coat doesnt have the cinch on the bottom or the cinch in the middle to help give ot some shape. Maybe next year.

This jacket is way too small. It's like it was mismarked and fit more like a PM than PL. Exchanging.

Nice coat but arrived with a faulty zipper which made it unusable. Returned for exchange. Waiting.

Paid 279.00 and the end piece of the hood string broke off in the first month, ask them to fix and they would not do anything to make it right. LL Bean, if you are no longer forever guaranteeing your goods you should not be way over charging for your jackets!

I ordered this in XL. It fit like a tent. I then ordered an L. I can't close it. There needs to be a size in between.

Sent the wrong item. I received a coat from Columbia not LL Bean.

I had high hopes for this 3x coat for my daughter; however, it is more like a 1x. Could not close the coat at all. I expect better from LL Bean. It was not worth the price, and I will be returning it.

I love the look and fit of this coat, and it is very warm. However, the material is so thin and so fragile that my coat has dozens of tears in it after a year of normal wear. The feathers from inside the coat have even POKED THROUGH the material of the coat and created holes. It made holes in itself! People are constantly telling me I have feathers coming out, and I am constantly patching holes. I've given up and am having to trash a $200 coat. So disappointing, from Bean.

No stars, this item was not inspected before it was sent. The zipper was broken and missing teeth!

These cuffs only have elastic on the underneath side and therefore do not fit tightly. A dealbreaker for a for that's supposed to keep me warm.

I wore this jacket once and it was windy and it did not keep me warm. This jacket costs $269 and you would hope that it would keep you warm for this price tag so I returned the item.

I was so excited about this coat and I truly do love the way it looks, but it is absolutely terrible in any temps below 35 degrees Fahrenheit. You can feel the wind blow right through this thing, similar to a spring jacket. I am so terribly disappointed that at this price point (and boasted "850 fill power") that I am experiencing this. This coat was a major waste of money and it makes me sick to my stomach to think I wasted so much on such a subpar product that won't even keep me warm... :(

Poorly proportioned. Bought for a trip to Scandinavia. Lost feathers from day one but that is not the worst the hood does not expand to actually fit over the head!!!! Not acceptable and will return for complete refund

The coat is not warm enough. I will be returning it.