The Celebration Shop
Special occasion pairs for every yes on your calendar.
Shop Now

Customer Reviews On Cloud X

Write A Review

Rating Summmary:

756 total reviews

Review Breakdown:

69%5Rated 5 stars out of 5

11%4Rated 4 stars out of 5

10%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

86%"Felt true to size"

94%"Felt true to width"

85%"Moderate arch support"

Additional Reviews

Sort by:
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered these expecting them to be too narrow (I have a wide foot) and was surprised when they fit. I was looking for more of a crosstrainer shoe for the gym. This is the shoe that On makes for that purpose. It has a nice wide heel with decent cushioning. What I am finding, however, is that the arch support is not adequate. If you need arch support, that may not be ideal. I will likely replace these with a different On shoe with better arch support.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have wanted to try these for awhile. They were not a good fit for me. The arch was too high and they just felt strange. I ended up returning them.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Sweaty Betty
These shoes are really smart looking and fit nicely, feel comfortable. I believe they include stability for those who would be said to overpronate, as opposed to having a neutral gate. This this may be something to bare in mind/do some research on, in case stability is not something your feet need. If running/walking outside, the clouds/sole structure does tend to pick up large stones/seeds which you then have to periodically flick out. That can be a bit of an irritation.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Wrong color arrived and the fit is snug. Sending back. Not as comfortable as everyone raved.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is my fourth pair of Cloud X, but the first in the new style. These are wider and bulkier. I loved the previous version, this one, not so much. I will not purchase another of this version.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Almost all the shoe was perfect and super comfortable except the tongue and collar dug into my ankle. Very sad - returned. Got the Altra Torin instead. Very happy!
I'd also recommend:
Altra Torin
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Pretty lavender color sneakers, but very oddly wide at toe box making the foot look splayed. Also a bit longer than expected.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is a great looking, very stylish, very flattering flat. Unfortunately, however, the fabrication feels very plastic-y, so I question whether the foot would stick in warm weather. Also, the shoe is absolutely, totally flat - no support at all. But so very cute, it hurt to send them back.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes are very light and look nice, but the cut coming back to the ankle is too flat. It doesn’t dip below my ankle and rubbed too much to keep them. I’m short, so maybe this would be ok on a taller person.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
it appears on cloud runs a 1/2 size larger. keep in mind they use Euro sizing, if I had seen that I would have ordered an 8 1/2 instead of a 9 - what I normally wear. but then you never know till you try them on. otherwise a great shoe. Returned for a 8 1/2.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Ordered my normal size, sizing fits great. They hit my ankle, and rub causing blisters. They are cute shoes but I will stick with my Brooks for running.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The problem with the shoes is that I was sent a 9.5 W when I ordered a 9.5 normal/regular width. It’s a hassle to send back and wait, so I’m just keeping them and tying shoes tight.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These were very lightweight and not supportive enough for me. I purchased the Cloudflyer and found them to be much more supportive.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I really wanted to like these! I had heard such good things (like your feet were walking on clouds). Unfortunately, the balls of my feet hurt while walking or running and I felt like there was not adequate support. There was great heal support but the balls of my feet felt flat and did not get the cushion I was hoping for. Good looking shoe, however it is not the running shoe I was hoping for. Not much support coming down while on a run.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The fit was ok but they weren’t comfortable for my feet. I wanted to love them so bad but they hurt more then felt good. I am ? sorry
I'd also recommend:
Brooks
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The overall style of the shoe is great. The material for the top of the shoe is great. The arch support, however, is not great. The shoe is very flat and firm. It felt similar to walking on concrete for most of the day. My left foot had a cramp for most of my 13 hour shift. It’s a real shame because I had high hopes! Maybe this will help you. For flat feet...these are a maybe. But you would also need to like shoes on the firm side.
I'd also recommend:
Brooks
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I typically wear New Balance but wanted to give these a try. These were stiff and uncomfortable. Switching back to something with more cushion.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I was hoping for a wonderful fit and feel, but I just didn't feel they hype. For me, these On Cloud X were clunky and lacked support. I put in my orthotics and it didn't help so back they go. I liked how they looked, however.
I'd also recommend:
Brooks
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Just want to say how disappointed I was in these shoes. I wanted them to work because I loved the style! I ordered 4 pairs to try on and compare - this pair, and 3 different pairs of Brooks. I was skeptical because of other reviews and sure enough, you all were right. The shoe has no arch support at all. Even looking down into the shoe there appears to be no insole, just a flat base. Sure, these would work fine if you add a different insole, but it seems like such a low lift for them to add slightly more structure and support to the interior of this shoe. If you're looking for a sporty shoe for just walking around or running errands, these might do the trick, but if you're trying to run any distance at all, don't bother. For the record, all three pairs of Brooks worked great regardless of model.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I really really wanted to love these sneakers. They look great, but they just didn't feel as comfortable as I was expecting. Maybe it's just my feet are wide.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I really liked this shoe when I first started wearing them. I wear them for weight lifting & circuit training, usually 3-4 times a week. They work really well but for the price, I feel like they’re wearing out too quickly. I’ve had them a little over 3 months now & they’re starting to make my feet hurt (which disappointed me greatly). I won’t buy this shoe again. I feel like the cushioning shouldn’t be wearing out so quickly for the price. I know the cloud x isn’t supposed to be super cushioned but between when I first got them & now, there’s not much support left. Very very disappointed. Thinking about getting nike metcon, Reebok nano, or nobull next time for training. The cloud x just isn’t for me :(
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are disappointing after my first pair was Cloudswift. I miss the extra cushion and support for my arch. I do love the color scheme.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
had another pair like these that I loved. I have hardly worn these. There is something about them I don't like. They are not as comfortable.
I'd also recommend:
New Balance
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The quality is poor compared to my previous pair of On clouds. While the comfort has been helpful for my plantar fasciitis, the soul has begun to separate. Less than a year later, I’m searching for another shoe that will hopefully last!
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
the flattest sneakers ever. only comfortable for like a 20 minute walk
,
0 found this review helpful.

Join Our Email List

Never miss out on latest drops & sales—plus, new subscribers get 10% off.*

*One code per email address.