Customer Reviews New Balance Made in US 990v5
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4482
4,482 total reviewsReview Breakdown:
78%5Rated 5 stars out of 5
9%4Rated 4 stars out of 5
5%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
90%"Felt true to size"
92%"Felt true to width"
81%"Moderate arch support"
Additional Reviews
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Overall2Rated 2 stars out of 5
Reviewed at New Balance
These are definitely overrated and causing heel pain for me.
Matt,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Having owned many NB shoes, I have been totally surprised and disappointed that the bottoms of my feet are getting bruised from walking in these shoes. I have added another insole which helps, but I should not have this kind of a problem with this higher quality shoe.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
The blue pairs aren't as supportive as the black. The black has more support in the front and more toe box width. The blue pairs are wider in the heel.
I'd also recommend:
Saucony
Susan, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Purchased same size as normal, this pair feels smaller and narrower.
I'd also recommend:
I usually only buy new balance.
Tom, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I am a long time wearer of the New Balance 990 running shoe. When I was a runner (many years ago) I found the early versions of the 990 to be the absolute best. Great support and superior cushioning. This held true right through the Version 4. I found the V4 to be the best walking shoe as I no longer run but walk 15,000-20,000 steps a day. After wearing out my V4, I purchased the V5. Something definitely changed. I purchased my usual size 9 standard width and continued with my typical daily walking regimen. This 990v5 is not giving me the support and cushioning that I am accustomed with the 990. I am having knee, ankle and knee pain. Fortunately, I did not discard my old 990v4. I put these back on my feet and no knee pain, no ankle pain and no hip pain. Please, please, please New Balance bring back the Version 4.
Joe,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Over a month ago, there is a hole in the mesh on top of the shoe above the big toe
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Not enough room in the toe area. I tried wearing them for days, but my toes ached badly. I had to return them.
Jason, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The top mesh is delicate for this type of shoe. My toe has worn through the top mesh.
Ci, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have been a runner/walker for decades. Wore new balance 20 to 30 years ago, liked them, don’t know why I even changed, but I did. I am not naïve, I understand some shoes fit some people better than others. I like to rotate my shoes and have two different brands that I walk/run in to avoid stress injuries. I bought a pair of these and within two or three days my foot hurt terribly. Thought it was a coincidence. I literally had to come out of walking and running for multiple weeks. Went back to just a cheap pair of cushioned Nikes to start walking again. Thought I was just being stupid. Put back on the new balances when I was well healed up, and just walked 2 miles and my foot started hurting again. That is OK, not every shoe is perfect for everybody. My problem is, I Have a hard time thinking that 2600 people thought these shoes were perfect and they are 5 star rated. I’ve never wrote a review before of all my shoes from Zappos (would guess 30-50 running, casual, dress shoes), But I can’t say I understand why I am the only one who’s foot did not work with this shoe. In turn, how do you use a rating system to help decide what shoes would fit you best?
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I have a long and very narrow foot at 15 AAA. Needless to say, finding footwear that fits is a challenge. Dress shoes can be found for a price. With a little padding, New Balance has always come through for me in athletic and walking shoes at 15AA. I would love to have a pair of sandals, so decided to try a pair at 15 Medium, the narrowest I could find, hoping to be able to tighten them up. It wasn't even close!
HELP!!!!
Pat,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I haven't had a pair of these in over 20 years. I'm glad that they are so comfortable and fit well. I see the quality so far is amazing.
Diego,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
I am really disappointed in this shoe for the price I paid. It does not have a place for the shoe string in the tongue thus allowing the tongue to slip down making the shoe very uncomfortable. The shoe strings that come with the shoe are the cheap white ones not the sport heavy duty laces. I ordered the extra wide width and that still feels narrow. Over all I am very dissatisfied and disappointed with this shoe. Especially with the $189 price tag!!!
George, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Despite the AA label New Balance Shoes have NEVER been very narrow. Because I'm desperate for very narrow shoes I've kept buying the versions of the 990 and filling them with insoles as the uppers stretch. But this newest 'extra narrow' pair were just shockingly un-narrow.
Customer service: After years of being a customer I finally decided this pair had to be returned. I almost never return anything and called customer service to get the process straight. The 'customer representative' grew impatient with me after less than three minutes asking twice 'is there anything else I can help you with.' That might seem courteous on the surface, but it was a fairly pointed way of implying: "I'm totally done with you now so hang up and go away."
So yes, maybe I'll go away forever.
Ron R,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I always bought NB liked them. This last pair does not have as much support or as comfortable.
None,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Shoe was "too dominant" strong macho look.....looking for some thing more 'blending".
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Mostly good in terms of fit and comfort. But - even after 2 weeks of consistent wearing... they have a very loud squeak when I walk in them. It's really bad. Might have to return them just because of that. For $200 shoes they shouldn't be squeaking. This is my second pair and the first ones never squeaked. It's the weirdest thing and beyond frustrating and loud. They squeak in the house (hardwood floors mostly but also some rugs) and outside on all surfaces.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The inner sloe started separating within three days. The hard plastic flag on the shoe tongue is a poor location. The size 13 was shorter in this shoe that the 993 and the end of my right toe rubbed.
Over all it seemed like a poorly made shoe compared to my past New Balances.
New Balance is one of a few remaining shoe companies that make shoes that more or less fit my 13 A flat feet and I have generally been please with your products and service.
FStarr,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Runs NarrowRuns Wide
Poor SupportGreat Support
Nice shoe but narrower than the New Balance 993 model. Had to be returned.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
The tongue was sewn in slightly crooked and the shoe laces are inferior quality, they won’t stay tied..I have to double knot them
I'd also recommend:
Brooks
Bill, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Look, I love these shoes. I absolutely do even with their flaws but I needed the hard working people at NB to listen to my review. Within two weeks from when I bought them the adhesive from the suede to the sole became undone and a week after that the threading near the toe box started to wear and become stringy. I also ordered a 10.5 and every NB shoe I've worn has always been a 10.5. Turf shoes, baseball shoes, 574s, x90s, and the 997 all have been a 10.5, and s naturally I thought these would be 10.5 but they running large. Despite these issues, I wear them everyday because I am in love with them. Hopfully you can tell that I am an avid customer and I always return for more of your products, but it seems to me that I received a bad batch from my 990v5 which had hurt my new balance experience. I would love to buy another wonderful pair of these shoes to make up for the imperfections, but the price tag is steep and so perhaps next year I may return with a better review like the majority of these reviewers.
Noah,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Seam on side of shoe different than other 990 I have owned. Created pressure on side of foot causing blister
Les,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Runs NarrowRuns Wide
Poor SupportGreat Support
After reading other reviews about how comfortable these shoes are... I thought I would give them a try. After walking around, in the shoes, for 5 minutes... I knew these shoes are not for me. For the price point, the shoes are not nearly as comfortable as other shoes I've owned at half the price. They felt very stiff and the quality of the materials really did not seem to match the price point. Sending them back today...
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I am on my feet on concrete for 10+ hours a day. There shoes are light, nicely made shoes but kill my feet by hour 3 and aren't what In was looking for.
Garden M,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe is very well made. But it is the heaviest running shoe I’ve ever owned. I’ve owned work shoes that were lighter weight. I really should have returned them.
Dr., Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Width size needs to be more specific . Currently wear a 2E and that is not a specified choice . So I guessed wrong
Bob,
0 found this review helpful.