Customer Reviews UGG Ascot - WIDE

After reviewing many online websites and ordering a couple pairs of men's slippers that I returned, I went back to Ugg. I have purchased many pairs of uggs for family and friends and they always loved them. I saw the Ugg Ascot men's slipper, I really wanted a slipper not a shoe. I feel totally misled by the ample positive reviews that I believe are actually advertisements Ugg pays for. Simply put total lies, these are shoes, the size runs so small and I did order the EEE wide. Oh the leather is so soft & supple and the sole flexible the perfect men's slipper is what they were paid to say. The size 11EEE was not comfortable, the leather was very stiff and the sole was that of a hiking boot. I have since sent back and I'm awaiting my refund and most likely less a return shipping charge and restocking fee on top. Though my experience igas always been it's totally worth it.

They're heavy like loafers and tight. Buy something else.

The pieces of the slippers are stitched together crooked. Poor craftsmanship, the lining is synthetic not sheepskin. Uggla used to be worth the premium price, no more, sad

I have purchased the Ascot for the men in my life for many years. The last. But my husband did not seem quite right. In fact, it seemed kind of made cheaply. I just purchased the sale item of the Ascot and after I bought it. I realized that it has a synthetic lining and it is not sheepskin. So they are selling t two Ascot slippers - one with sheepskin and one with synthetic faux sheepskin. Kind of like a knockoff at the same price, but the synthetic one is on sale. I find it deceptive that Ugg would use the same product name. I liked their products more back when they were made in Australia and were made with quality materials before they started cutting corners. Buyer beware!

Hey there I have already reached out to your support team for help but this is beyond frustrating. I purchased the shoes in a tan color. When I tell you I was beyond surprised to open the box to an almost black shoe. I paid extra to get me shoes here "quicker" which still took more than it should have. It's just rediculous that the shoe which is in the correct box for what I orders came in a different shoe

Purchased my normal size 12. At least an inch too long. Returned for next size down 11. Still too long. Tried to return for size 10 but return refused. So here I am with slippers I'd love to wear but not wearing because too big fit is frustrating.

The size is tight compared to boots

Decided to update my worn slippers and these are less comfortable and cheaper feeling.

This would have 4th pair in 6-8 years. But they don't fit the same as the my 3 previous pairs. All of my previous pairs were size 13, same as these, but they slipped off my heel. Tried a 12, same thing, as well as trying several different colors at local shops. Whatever you changed, please change it back. Very disappointed...

My husband hates them they actually went into the trash as they are so hard and uncomfortable he only tried them on.

The inside is going flat and loosing its cushion and it's only the 2nd week of wearing it. Not recommend it - wish I could return it.

Size 8 does not fit like my other size 8. Have had multiple pairs of the ascot and these donot fit the same Will be returning

Nothing

I want to return them but for some reason i can't and it never stated that i could not return them.

My son loved the slippers but after 2 weeks they already ripped at the outer toe cap seam.

this is why I don't like mail order

Very disappointed. The shoe was too small and the next size up too large. Wish they offered a half size.

I Have previously purchased this same product on two separate occasions and was extremely happy with them. However, this time I was extremely disappointed. The color was not the same as previous orders. Also, neither was the quality of the slippers the same as I was accustomed to. As an example: the upper of the left shoe looked as if it was the right (toe turned right) and the stitching. was not well done. Another problem is sizing. My size is too small and not wide enough and the next size up is too big. After returning the slippers, I attempted to purchase them at two different retailers and found the same issues. This is how I learned the size up is too big. I have to wonder if UGG has changed manufacturer. I have moved on and ordered slippers from another company. This is too bad since I loved my previous UGGs. I hope in the future they will offer half sizes.

My fuzz-lined slippers were far too small. Irritating. Sent them back. Will be slow to try UGG again.

The outside of the slipper is very nice however the inside insulation/material is bunching up inside the slipper.

I returned them as soon as I saw what a piece of junk they are. Junk

Bought a pair from my husband who wears a size 12 could not fit a 12 so went up to a size 13 the 13 is also too small not sure if I want to get the 14th because I'm disappointed that it may not fit runs too small

Very disappointed in the quality of the slippers.

I carefully measured my son's feet and ordered the size that was indicated on the size chart. When they arrived, they were too small, so I called to arrange an exchange. The customer service rep was very helpful and provided free postage for the return/exchange. But now, over a month later, the replacement slippers still have not arrived and I haven't been notified about the reason for the delay. Several weeks ago, I called UGG to see when I could expect the slippers, and once again the customer service rep was helpful and friendly, and expo;ained that they should be arriving soon. I have no problem with the customer service reps I spoke with, but the factory and/or the people in charge of shipping need to take care of business more efficiently...

Have owned two prior pairs of these, buy the same size every time and these pair are very tight on the feet. Unable to return because they've been worn. Make sure you like the fit first