Customer Reviews Lucky Brand Basel 3

I tried it on and the neck of the boot angled to the back instead of up. It cut into my ankle and looked awkward. I sent them back. Waiting for refund

I love the soft black leather, but the color of the soles on these is a fake wood grain,and as it wears off there is this fake plastic yellow color, which doesn't take polish very well. I've bought two pair abd they both have synthetic soles.

These boots are so cute, I love the look of them but they aren't very comfortable even with just walking a couple of minutes in them. They also had a white spot on them that didn't come off.

I returned the boots

Had to return because this style was oddly narrow. Disappointing, but definitely very cute if you have particularly slender feet! #sweepstakes

My favorite boot my 5th pair!

I loved these at the mall when I saw them. I bought the tan colored ones and loved them, then I regretted not getting the black ones too. When I went back to the mall to buy them, they were sold out, so I ordered them online. Big mistake! The quality is not the same, the leather material seems cheaper and the boot is lighter in weight than my tan ones, which are obviously made with better material. There is a huge difference! Don't order them online, buy them in store!

I ordered these boots in my normal size and my heel rubs (they seem about 1/2 size too large) when I walk. I have the same boots from a few years, thus, I really like the way they look. But they fit differently and I'm sending them back.

I love the look of these shoes and the leather is soft and sleek. However, if you have narrow heels I do not recommend. Just wearing them around the house, my heels kept popping up when walking. Wish there was a narrow option because they are so cute!

They're not very comfortable and they scratch super easily. If you don't mind your shoes getting scratched up and using shoe inserts, then they're nice shoes to have.

Beware! Unfortunately the picture is incorrect and misleading as these are in Suede. Not as pictured. Otherwise a comfortable boot, but I will be returning as this is not the material I was expecting... I should have read the fine print instead of relying on the pictures.

These are super cute! They're exactly what I was looking for in terms of style. However, they were a little too snug for comfort. Plus, the bottom of the shoe was very hard and I knew that my feet would hurt a lot after wearing them all day. So I returned them.

I have had these shoes for 2 weeks today. Worn them at least 7 times over the last 2 weeks. The top of the right boot has a chunk of leather the peeled off. I'm so upset that I invested in these shoes because I was tired of pleather boots peeling. Now these are doing it faster than pleather did. Is there a way to fix this? What do I use to treat them/ fix this?

Boot is super cute! However, not the most comfy. I am hoping after a few wears I will break them in some more but they are quite stiff and snug on my slim narrow feet.

This is a great pair of booties from design and comfort perspective. Leather quality varies by color. The purple ones are horrible. I am returning them. The black ones fit tight for me even though my feet are pretty slender. Toffee ones fit the best ( a bit more relaxed than the black ones) and the color is besutiful. As an FYI, i am 6, normal width. I bought the same size in black, toffee and purple.

I never have to buy wide sizes, but these boots definitely run narrow at the ends even while the heel flops. They are beautiful, but stiff and the soles have zero padding, so they hurt my feet. I have put insoles in and hopefully they will stretch over time.

I LIKE THE SHOES. However, it runs small to me. I have to try all kinds of method to break in to make it wider and bigger. I usually wear size 8.5 which is what I ordered, but this one I probably need a size 9. Since I have tried them on, they don't look new any more. I guess I have to keep them. Learn the lesson in a hard way.

I liked the look of these boots, but the zipper pull in the back clicks when I walk. It's Very loud ;(. will be returning.

Extremely tight and the footbed seems Straight and rigid, not foot shaped. I have high arches and insteps so I wouldn't choose this again. But the half size larger was way too big. Also, the darkened toe and distressed look in the photo doesn't really show. Sad because I got it for the ombr look.

They are a beautiful boot but run really small

Boot is very nice but toe box just too narrow for me

Super cute when I received them, but they were just too tight on my foot. Had to return them.I bought a size 9 and that is usually the size I wear...if anything I tend to go down in size when it comes to dress shoes, not up.

Looked odd on. Tilted upward in the toe area. Felt like it would have taken a while to break them in. Fit fine, great color, but extremely stiff. Returned.

I'm a very standard size 7, but the leather is stiff and it's snug across the widest part of the foot. I tried wearing one day, hoping it would break in but it didn't. I'll try dampening and wearing to stretch, if that doesn't work I'll take to shoe repair to stretch. Too much trouble to return so I'll make it work. Not thrilled.

I ordered my usual size 7.5. Was excited to receive them. Nice looking boots but ran a little too big. They also would have looked better on me if the heel were higher as I am short and look a bit dumpy in a flat boot. These do not work for me.