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Customer Reviews Lucky Brand Basel 3

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Rating Summmary:

463 total reviews

Review Breakdown:

63%5Rated 5 stars out of 5

12%4Rated 4 stars out of 5

9%3Rated 3 stars out of 5

6%2Rated 2 stars out of 5

10%1Rated 1 star out of 5

Customer Fit Survey:

100%"Felt true to size"

100%"Felt true to width"

100%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
The amount spent these boots looked really cheap. Especially with the thick rubber sole.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
Had to return these boots they ran very narrow and I even bought up a size
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
Too tight and sized up 1.5 sizes. I stretched it and it's still too tight. Since it's suede it doesn't stretch as much as the leather Basel
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
I order 8 had to be mis sized like a 7 said it was a non returning item l. Had to sell on mercari list money on this deal. Very not happy
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
I bought a pair of Black and Toffee Basel Booties maybe 2 years ago and they are THE MOST comfortable pairs of shoes I own. When I first got them I was so impressed with the quality and the comfort level that I wore them so much the first couple weeks. I was so surprised they didn't need to be broken in at all. I love them so much that I bought a 2nd Black and 2nd Toffee pair just in case one day they were discontinued I would always hair my favorite shoes. However, I can not expressed how disappointed I am with the new design that must have taken place. The Basel bootie before was a little shorter and the material was not as stiff as the new ones. The coloring is a little different which is OK-- but the worst part about it is they are so small. I got a 6 1/2 in both as that is the Basel size I had before. They hurt my toes so badly and the arch of my foot doesn't touch the bottom of the boot. They are so uncomfortable I can't even wear them. I attached a picture of the difference between them. I really hope they address this. I am so sad about It. :[
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
Loved the fit of these boots. Figured I would spend more for better quality product. NOT! Only wore these boots to work (in an office) and the leather is chewed up and peeling! So disappointed!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
I LOVE the style and comfort of these boots but three weeks after purchasing the leather started deteriorating and peeling off. I have not walked in any snow or rain, and have taken care for them like I have all my other lucky boots. After the first week, the leather started puckering and the next week it absolutely is shedding off. I am absolutely disgusted with the quality of these boots. Furthermore, I have contacted the customer service about the quality and have had no response.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
I have had two pairs of the Basel black leather booties. My experience is that the leather stretches a lot, so buy them on the tight side. The black leather peels off almost right away after you start wearing them. The brown leather/suede strips on the heel fall or peel off making the boot look terrible very quickly. What a terrible idea to put leather/suede on a heel when we will be wearing these boots in the fall when it rains. I have bought many boots from Lucky and have always found they were great quality, but my experience with this style has left me looking elsewhere. I am not going to pay this much for shoes to have them fall apart and look terrible. My suggestion, find a different pair to purchase.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
After just one wear, the fabric on the heels started to peel off, revealing a fabric underneath, and the brown leather started to wear off. From this brand, I was expecting a high quality product with durability. I would not recommend as just after one winter, these boots may have to go because they are deteriorating so quickly.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
I would rate this 0 stars if I could. I have had this product for a month and the sole is completely worn out. There were scuff marks on the leather within one use. I would have expected better quality material for the price. The sole on the heels are completely worn and were not durable.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
These boots are extremely uncomfortable. I have tried wearing these many times and my feet are so sore and ache. My toes actually are numb while wearing them. They fit good but there is no support for my feet.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
These booties are cute and comfortable; However, I wrote them for one day indoors and on carpet only, and the color started to come off the heel and sole. Now I have to pay to ship them back and hope my return will be accepted. Never again.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
Love the Lucky Brand Looks
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0 found this review helpful.

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