Customer Reviews TOMS Alpargata Leather Wrap

Stretchy and terrible customer service

I am very unhappy with the new fabric.....canvas. It is stiff and uncomfortable......... unlike my old cotton Tom's, which are heavenly.

This is the second pair I have had to return because of the lining being sewed so that it created irritation on top of the foot and at the heel. Very disappointed. Will not buy online again have to try them on in person and I own several other pair

These do not fit as my other Toms do. the front vamp comes up too high and rubs against my foot. Very uncomfortable to wear.

These were once my favorite shoes. The ones I just purchased are very stiff and uncomfortable. I got blisters after first wear. So disappointed that you have changed theses once great shoes,

I wore these shoes once and they rubbed my heels raw. Toms customer service has been terrible to deal with trying to return these shoes. They claim there is no one to talk to on the phone to return.

Even though these were the same style as ones I purchased locally, they didn't fit the same...they were too wide.

I've been wearing Tom's shoes for many, many years and always enjoy the comfortable simplicity of the canvas shoe. The new versions so disappointing I immediately returned them. The canvas is stiff, and the padded insole is uncomfortable. The cut of the shoe has changed, making the shoe rub against the bottom of the ankle. So sorry to see this product leave my wardrobe.