Customer Reviews SOREL Phoenix™ Zip

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100 total reviews
SOREL Phoenix™ Zip

Overall Rating:

57%5Rated 5 stars out of 5

25%4Rated 4 stars out of 5

15%3Rated 3 stars out of 5

2%2Rated 2 stars out of 5

1%1Rated 1 stars out of 5

Customer Fit Survey:

71%"Felt true to size"

89%"Felt true to width"

90%"Moderate arch support"

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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
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I almost didn't get this boot because of the lug sole and odd shaft height. However, once I received it and saw how sleek and cool this boot was, I wanted it to work in the worst way. It just didn't fit. I usually take a 9.5 or 10 in boots. The 9.5 fit great in the width, but my toes were mashed against the front of the boot. The size 10 was way too wide and my foot sloshed around. I tried three different insoles to correct the width, but they made the boot compress my big toe (ouch). I even tried a half length insert to prevent said toe mashing, but then the instep was still too loose. I have been searching for a comfortable/wearable/walkable waterproof boot for an upcoming trip to Europe--of the gazillion booties I've tried, these had the most comfortable footbed. I have high arches and 50 year old lady feet and am a freak about comfort (but am too vain to sacrifice style). I loved the edgy look of the sole. These boots not only flattered my athletic legs, they looked great with skinny jeans, wide crops, and straight legs. I hope they work for you!
Amy, Zappos Customer,
7 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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I have the black leather, and my usual size fits well with light socks. For more support, I did replace the Sorel insole with an Aetrex insole. You should probably size up if you are planning to wear heavier socks. Great boots for walking in the fall, winter, and spring. The shaft height is attractive with leggings, the heel height is perfect, the soles are grippy, and this boot is waterproof. Sorel, if you make an additional version of this Phoenix Zip boot with a shaft about 5 inches higher so that it could be worn in deeper snow, I will buy it.
Anonymous, Zappos Customer,
3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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These boots are incredibly comfy. I have bunions and the fit is good. I don’t have wide feet so they are a perfect medium width. I also walk a couple miles downtown between offices and so far they are still incredibly comfy. They look great with skinny jeans. Someone wrote they aren’t warm. I disagree. It’s 20 deg right now. I have on dress socks and my toes are toasty. So worth the money!
Anonymous, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
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I have somewhat narrow feet. This boot was nice looking, but my heel slipped up while the toe box was too tight. I was wearing thin socks for trying on and ordered my usual size. This will work for a less narrow foot, but I would order a half size up for a better fit.
I'd also recommend:
Born, La Canadienne
Mary, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
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I needed a waterproof leather boot for casual dress, with great walkability. These fit the bill. Practical without being boring because the sole makes them look current. Very comfortable out of the box. I am usually a 9.5 but bought the 10 because I wanted to wear a wool sock for comfort. Best uses: a rainy day w/ lots of errands, travel, a day in the city. I'm not typically one to write reviews, but thought this boot was worth the words! :)
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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I had my fingers crossed for these because I needed a waterproof stylish boot PRONTO. And they seem to be working out! Cushy footbed, comfy comfy. A little boxy, but hey, they're waterproof leather. I ordered two different sizes beause of the reviews and took my usual size so I think it depends on the width of your foot. I am a narrow 8.5 and the 8.5 was perfect. I am really happy with the grey because they are a super-neutral. I heart the Sorel Phoenix!
K.M., Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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I first bought these boots in the Quarry color and loved the fit and style so much I got them in black as well. I feel like I can walk around in them all day without any issues. The width is fine if I wear a thinner sock, I could see however how it would be an issue if you want a toastier feel and opt for a thicker sock. As always the customer service at Zappos is outstanding. I couldn’t be any more impressed by the level of care and service. Thank you Zappos!
Nina, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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This shoe ships with a cardboard ankle support, BUT also a cardboard toe insert. I tried on the 6 and couldn't believe how tight the toe box was and returned the shoes for 6.5. Reading reviews online I saw many reporting the same. When I received the 6.5 fit was good....until I realized I hadn't noticed the toe insert!! I am sure that is why the 6's were too tight. I felt like an idiot, but I do wonder if this shoe gets tried on with the very stealth toe insert in place with many people.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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I have been searching for a patent leather everyday casual boot. I can even wear these with black tights, sweater dresses, and wool skirts. They are nicely padded, almost like memory foam. They are comfortable and wearable. They have somewhat of a rounded toe, but I wish it were a little more rounded (but that's my personal foot problem, not the shoe's). They have a leathery crinkle about them when in motion, which helps to distinguish them from a patent leather rubber boot. I've been a little self conscious that people will think that I'm wearing a plastic/rubber boot as daily wear (even when not raining), but I don't care. These look nice, and the Sorel rectangular, leather tab on the back of the shoe adds to the boot's look as a "real" boot versus a fancier wet weather galosh. I like wearing them without socks, and they have a nice interior that doesn't get sour easily. I am very happy with my purchase.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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Based on other reviews I ordered half size up the first time, but returned for my normal size 9. I’m a plain old size 9 Reg, so if you’re not a wide, narrow etc....... than get your regular size! I ordered the gray and they are really a soft pretty gray, with GREAT winter safe treads on the soles. They are very comfortable right out of the box! I did spray mine with Snow Seal to protect the leather, but haven’t tested how “Waterproof” they are yet!
I'd also recommend:
Keen, Merrill
Peaches, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
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I really wanted to like these boots since they looked sleek on my feet and would be good to wear to work on snowy days. The fit wasn’t right for me since I have a high instep and I’m on the wide side of medium. The boots were too tight across the top of my foot and way too narrow in the toes. They would have been comfortable if they were a bit wider. These would be great for someone with a narrower foot.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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These boots have been great. Stylish, comfortable and waterproof. I’ve worn them for months and just put them away for summer. I’ll be eager to wear them again come fall.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Comfortable. True to size.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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After trying at least 10 pairs of shoes/boots (thanks Zappos) for a trip through Africa, I settled on these. The leather is soft, the shoes are well-made (I own a pair of winter Sorel boots that have lasted for years). They are comfy and very flexible; my feet don't feel caged in, yet they feel protected. I was worried the shoes would be heavy and bulky when I saw the soles, but they are not. They are true to size and width was a perfect medium.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Since I live in Florida, I won’t have an opportunity to use these until I go to Ireland, which isn’t even scheduled yet. Or someplace else that is cold and wet. This was just a good time to buy leather waterproof boots because many are marked down. I ordered and sent back about six different styles before settling on the Sorel Phoenix Zip. They are everything I wanted...great quality leather, waterproof, simple sleek modern styling and overall comfort. I think I’ll be very happy with these. My actual size is 6.5 wide but these are not offered in wide so I ordered a 7 medium and they are perfect. I can use a thin or medium thickness sock and still be comfortable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Great first wear. True to size.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
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Comfortable fit. True to size.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Beautiful boot! And very comfortable!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
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I usually wear an 8W, but an 8.5 in these worked great. They were a little loose in the heel/ankle, especially considering that the top of the boot is relatively narrow, but a 3/4 insole added some padding and arch support, and filled in the space. They have been great for this icy, sloppy, MN "spring"; grippy on ice, waterproof, plenty warm above 20, and cute.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
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I love these boots. Thin boot design with chunky heel is a great combination. And, they are incredibly comfortable! Maybe the most comfortable boots I've ever owned.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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These fit just right in my normal size. I have been amazed by how warm they are in really cold weather. Very comfortable to wear all day right out of the box and the classy style is a bonus!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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I love this boot and have received loads of compliments on them. A true favorite of mine.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Super excited about my new 'rain' shoes. I'm breaking these in for travel because they are super comfortable, very cool with the heel and chunky sole, and waterproof. Very cute. I read to size up, tried that unsuccessfully, but in my case, the 38 was perfect for my size 8 feet. Thank you for making it so easy Zappos.
Betsy, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Absolutely obsessed with these boots! They are comfy and durable but cute and easy to dress-up. I got the white color and love how bold they feel!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Perfect for bad weather best style
Anonymous, Zappos Customer,
0 found this review helpful.

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