Customer Reviews Samsonite Freeform 21" Spinner
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1468
1,468 total reviewsReview Breakdown:
75%5Rated 5 stars out of 5
10%4Rated 4 stars out of 5
4%3Rated 3 stars out of 5
4%2Rated 2 stars out of 5
7%1Rated 1 star out of 5
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Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
A sturdy and roomie suitcase. I yravel often, this suitcase os the only one that has lasted.
Brian R,
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Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Nice suitcase still don't understand why they cost so much it's a piece of plastic with four wheels
Rico,
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Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Great looking suitcase. Love the color and that it's light weight + it has 4 wheels. Good quality but not what samsonite used to be.
Tiffanyt121,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Quality is very good, as expected from Samsonite. Two things that are not a major problem but less than ideal - first, the regular (non-extended) handle is a bit tight to the suitcase and not all that easy to get your fingers wrapped around. Second, the zipper pulls that get snapped in to the suitcase lock are a bit awkward to get positioned just right. They should have given them a little more flexibility to allow for easier locking. But other than those minor complaints I'm very happy with this purchase.
Mike K,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Dimensions including wheels are about 1 inch too large for most domestic flights (22 x14 x 9). I would rather not take a chance at the airport. Why make them too large?
Roggie,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
I chose this bag because it fits in most overhead bins. I have a previous model and love it - the new one is for my husband. The handle is on the new one does not operate as smoothly and the metal feels flimsier. It does have a gusset that mine does not have.
LIz J,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Great case overall. I wish somehow it had a front pocket, but no major complaints
Zach--,
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Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Solid suitcase but expansion zippers not distinct from open zipper
Miriam,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Good serves good price if sale shopping is okay the quality needs increase
Kkyy,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
This came with a minor bit of damage and my requests were ignored, but it is roomy and designed to accommodate larger heavy items and boots. It's a fine no frills checked bag for the price. And it's light enough for a small person to handle, even at Heathrow.
LindaR,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Love the suitcase. Do not love the anxiety produced by being unable to open the suitcase for an entire day. Customer service rep helped, but my husband solved the problem by giving the latch an extra strong push, which opened it. The "instructions" (which were inside the locked suitcase) are ludicrous. It's a drawing of the latch and lock with red arrows indicating which way to push the lock. NO WRITTEN INSTRUCTIONS. No help with changing lock code. Just go to u-tube videos. Sampsonite is an icon of luggage. Surely they could produce a comprehensible set of instructions.
Betsy B,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
After using this product on a few international and weekend trips I can honestly say that is worth the investment. I have not had any issues taking it in with me in the cabin. I can perfectly pack a weeks worth of
Cloth , I am 5'2, 117 lbs . Cons: I had to buy a stretchy cover for it since it gets scratched very easily.
Lolan8,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Sturdy and easy to roll. TSA lock was a little difficult to change the combination to but it is nice to have. Disappointed that even though it is labeled as an international carry-on size it is too big for Delta carry-on but they have the dimensions listed so just be sure to check what your airline restrictions are
Lindsey,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
It is lightweight. I have not used it yet. My concern is that it shows to be a carry on which is the reason I purchased it but I failed to realize it is International Travel Carry On. I hope it fits on Domestic flights. I like the color and the ease the wheels turns. I will know more after I've used it a time or two.
Donna L,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Light but doesn't seem to be strong and concrete enough. Overall it is worthy for the price.
Marcie,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Great bag, love the colors and functionality. Unfortunately, it scratches and scuffs really easy.
Justin,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Elegant looking and very lightweight. Different color options to choose from. Have been using for more than 5 years
Santoshy,
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Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
The luggage looks and works great. The issue is the passcode on the smallest piece of luggage is locked with the zippers locked. When we tried putting in 000 it stays locked. We would just like to be able to unlock our smallest suitcase.
Tyler M,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Love the luggage bag! Wish they gave directions outside of how to unlock the luggage... not inside. Had to google it.
Kate B,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Amazing luggage. The only reason for not giving a 5 star rating is both cases are missing pull tabs on the zippers inside the case.
Queen B,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
I have not used this yet but I have looked at and how it was made and Im impressed with the size and design of it. Its not heavy and it is considered a carry on which makes it perfect for the weekend get away!
Etowe74,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Luggage itself is really nice. It didn't come with instructions on how to unlock it. I had to YouTube to find out.
Kesha W,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Let me start with the pros. The carry on is very lightweight and sturdy. When opening it you do not need to worry that it will collapse in on itself. It has straps on the inside to help secure everything. The handle raises with ease, just push the button and loft it up. I was easily able to pack a couple days worth of clothing and personal items in the case. The case glides smoothly across the floor, whether it is bare floor or carpet. It also turns on a dime. Im already packed and ready to take my first trip with it.
The only cons I have is, the instructions on how to unlock it are on the inside of the case. I had to Google how to open the lock. Once you figure it out it is easy to do. They other thing is the numbers do not move easily. It can be a pain to get them to move. Neither of these would stop me from getting another one though.
Karrie,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
Samsonite never lets me down. I have been traveling with their suitcases for years and knew this would be a pleasure as well. I love the color and even though I usually prefer soft cases I decided to change it up with a hard one this time. Due to coronavirus we aren't traveling as much but we do occasionally spend weekends by parents and this is the perfect size for that! I fill it up with all the stuff I need and love how easy it is to wheel around due to the four wheels. It's such a pleasure and I can't wait to bring it on my next flight!
Travelbuddy,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Samsonite US
I bought this for my wife about a month or two ago an she has done nothing but rave about how much she loves it and she doesn't do that very often if ever so I'm sold on this product id buy another if I traveled but its a good buy
Jacquezz25,
0 found this review helpful.