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Customer Reviews New Balance WW928v3

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Rating Summmary:

2,118 total reviews
New Balance WW928v3

Review Breakdown:

61%5Rated 5 stars out of 5

16%4Rated 4 stars out of 5

11%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

76%"Felt true to size"

79%"Felt true to width"

73%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Reviewed at New Balance
This could be a great shoe but it has a major flaw. The tongue is way too short and too narrow. Impossible to wear. Tongue slides under laces and causes pain on top of foot. Major design flaw for an otherwise good shoe. But what good is it if the tongue is uncomfortable and a constant irritation? It makes you want to rip the shoes off your feet just to get some relief!
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Shoes are not deep enough to wear with custom orthotics. Heel cup was too low and the forefoot was too narrow once orthotics were substituted for the prefab insert that came with the shoe.
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I own the Grey Leather 928v3. Love them, they fit perfectly. So I decided to order the Navy/Grey Suede. Put them on and immediately felt pain under my ankle bone. I wondered if the Navy 928 was cut taller under the ankle bone than my Grey Leather pair, so I measured and compared and they are. The Navy is at least 1/4 inch or more taller under the ankle -- putting pressure on that sensitive area that feels like a rock cutting into my tendon with every step. What a disappointment. Why can't New Balance keep their sizing consistent in the SAME model shoe? There is some real quality control lacking. I don't know where the Navy 928 is made, maybe a different manufacturing facility in another country. But this will keep me from buying any more of these shoes in different colors since I can only count on the Grey Leather ones fitting properly and comfortably.
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I am disappointed in the women's 928.v3. I have been buying this model for years, but after 928 v1, all since then are stingy with padding and they feel like walking in cardboard egg cartons, even after wearing a few days. This version is also harder to keep clean, due to the mesh used around the ankle that gets discolored--the previous versions had all leather upper. I usually need to replace the laces with flat ones, since the laces constantly come untied. The tread collects pine needles and small gravel. Altogether not a good design. I found the Sacony brand Integrity 3 Walker model much more comfortably well padded. It also comes in narrow that I need, but is hard to find, even online. Not nearly as expensive as the NB. One drawback is that the tongue is mesh covered, not leather, but the laces stay tied because they are flat. Both brands have a leather guide on the tongue to keep laces in place.
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
This shoe is not true to width...too narrow for a double wide.
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I wear the shoes with my arch support daily. I am very disappointed in the quality of the leather, the security on the tongue is too low and the tongue is too short. Mainly the uppers appear to be skimped to save mfg. money.
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Very uncomfortable shoes. Arch support not in the right place for my foot. After wearing the shoes for about 30 minutes my feet hurt.
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
These shoes were too narrow for my feet. I ordered a wide, but they were too big.
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Another NB where I had to check the box to be sure I had been sent the right size. Reviewers are saying NB has gotten cheaper and I guess it has. Just a stiff shoe with nothing going for it. I wear 12 N
I'd also recommend:
Propet, SAS
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
While the interior of this shoe seemed roomy and flexible, the base seemed too narrow at my arches, and the material didn't provide a sturdy enough side to keep my feet from rolling over. Returning.
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have held on to these shoes for several weeks and have been trying them from time to time to compare them to other New Balance shoes (all of which I needed to return) to see if I could get used to the shoes' stiffness. I had first tried these shoes in size 8B, which is usually the size I wear, but the heel was so narrow and tight that it caused pain, which surprised me because I have a narrow heel. So, I decided to try the 8D. I tried the shoes over a carpeted floor. I cannot imagine using it on a hard sidewalk, when the shoes do not flex, which could cause all sorts of problems. In the last couple of months I have tried a number of New Balance walking shoes, including new versions of old shoes I owned, and none of those shoes fit either. Quite a disappointment. I think it is time to try a different brand.
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Walking Strike Path rubber outsole and arch support not holding up. Shoes are not made strong anymore. I will have to look for a sturdier shoe.
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I bought this shoe because I was seeking the most supportive sneaker I could find. It is supportive, however the heel is too wide for my heel and slips. The padded tongue is too tight on my ankle and feels as if a razor blade is cutting my ankle. There was visible redness on the front of my ankle when I took off the shoe after trying it on. I tried both the laced and hook and loop styles and had the same problems with both.
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Overall the shoe is well made. However, the toe box is too narrow. This is disappointing in that this is a wide width shoe. It makes no sense to construct a wide width show that narrows so much in the toe box area. I returned the shoes.
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
New Balance needs to spend some $$ on developing a better sole. They're like walking in a banana peel when the sidewalk is wet. They're also quite heavy. I've had about 5 pairs if these over the years. They fit very well and h a very a narrow heel. I had very serious surgery on my left foot in September and I'm a little shy about trying another style. I used to wear NB 847 but my metatarsal arch became too tender to wear the thinner more flexible sole. Good luck with what you buy.
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2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I don’t know why New Balance changed the design of their 928 shoes. I have owned 5 pairs in the past and repeated my purchase for the arch support, roll bar technology, the cushiony insole and leather upper. However, the last pair I purchased the sole was so stiff and hard that my back hurt in less than 30 minutes of wearing them. The was far less arch support than in my previous pairs and the upper material was too stiff. I am really sorry that I kept trying to make them work verse returning them. I will never own another pair.
I'd also recommend:
Brooks Glycerin
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2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Both shoes hurt both feet; there seems to be no support for my metatarsalgia condition and bunions. I tried the shoes with orthotics but noticed that there seems to be wear on the soles already - someone else must have tried their orthotics in this pair of shoes? Having work New Balance for the past couple decades, it was quite disappointing that these shoes did not provide support or comfort as my previous pairs. I will have to try another model of New Balance shoes.
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2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe has no arch support. Feet hurt after wearing. Would not recommend.
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2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Tongue is too short and too narrow! Slips under laces and can't be pulled out. Also, the heel slips out of shoes. Good support in the soles but terribly designed and uncomfortable everywhere else.
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2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Tongue is way too short and too narrow. Slides under laces and causes lots of pain on top of foot. Heel constantly slips because the shoes are not deep enough. There is great support in the sole, but the short, narrow tongue ruins it. Along with the shallow depth and resulting heel slippage. Can't wear them. New Balance needs to fix these issues.
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2 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I bought the original 928 several years ago, and it was well made, cushiony and the leather was soft. This v3 is uncomfortable, the cheap leather upper is very stiff, the soles have no support and no cushion. It feels like I'm walking on cement blocks. I gave it ample time to break in, with no improvement. So disappointed in the decline in quality. Now I have to find another sneaker.
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2 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have worn new balance walking shoe for 20+ years. Since the co. sold the quality has really gone downhill!! They used to be all leather, the shoes are narrower and they are very stiff. It feels like I am standing and walking on 2 board planks. They don't have the cushion or support. It has definitely changed the way I walk and my stride. I am going to look elsewhere for a better quality shoe.
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2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Not sure why, but these are not comfortable. I have worn lots of NB walking sneakers and these are awful. Thought it was a fluke the last few times I wore them, but wore them again today and my feet hurt again. I suggest a different model than these.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoes have great arch support and since they are for walking, they have a stiffer sole. I like how the shoes have a gentle rock helping to reduce my plantar fasciitis and heel pain. I love that it comes in a narrow width and would purchase again.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Nice shoes, comfortable for my old arthritic feet.
I'd also recommend:
Brooks
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1 found this review helpful.

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