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Customer Reviews New Balance WW928v3

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Rating Summmary:

2,118 total reviews
New Balance WW928v3

Review Breakdown:

61%5Rated 5 stars out of 5

16%4Rated 4 stars out of 5

11%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

76%"Felt true to size"

79%"Felt true to width"

73%"Moderate arch support"

Additional Reviews

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Overall5Rated 5 stars out of 5
Reviewed at New Balance
The 928v3 is the sturdiest, most supportive, comfortable, best shoe ever. My foot doctor recommended it to me. Thank you.
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3 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
Due to arthritis, I had my ankle fused a year ago. I am able to walk without ankle pain now, but when I walk for any distance (1 mile or more) my foot hurts and swells up! Since purchasing my shoes, I've not had that problem. I'm so happy that my little sister's podiatrist recommended them! I can again enjoy nightly walks with my husband!
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3 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I bought these to use on a regular basis and im so satisfied with the comfort they gave me with. The style and color match with any style.
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3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I use my own over-the-counter arch supports (Powerstep Protech from Amazon) that my podiatrist recommended. They fit perfectly in this shoe. These New Balance 928v3 are a solid support diabetic approved shoe. Nothing fancy, but they do the job. I like that the black is a solid black, so with dark slacks, they don't stand out as athletic walking shoes. Blend perfectly. Since I'm stuck in support walking shoes, I purchased in white for the summer and navy/grey to wear with jeans.
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3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These shoes are Perfect! My feet always hurt for various reasons and these are my new favorite shoes! I have had these shoes for about a month, and I’m still wearing them almost every day! The heel bed is nice and deep, so I feel like my foot has really a lot of support. So comfortable, and no break in period at all!!
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3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are the only shoes I’ve bought that actually help to reduce the pain I’ve had from plantar fasciitis. This style was recommended to me about 6 years ago by a podiatrist, and it helped tremendously. They’ve updated the look a bit, which is nice, but the structure hasn’t changed in my opinion. My foot doesn’t wiggle side to side, which is what my podiatrist said aggravated the PF. As for sizing, I find these to run a bit large; I normally wear a 10W in athletic sneakers, but with this style a 9W is my perfect fit.
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3 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The 928 v3 hasn't as much cushioning as version 1, but it is one of the few narrow shoes in leather for women. I can fit my orthotics in place of the removeable insoles, or use my ankle brace without getting a bigger size. Don't make my feet look as big as other styles. cThe leather is not as stiff after some wear, and holds up for years. The cuff of fabric is prone to snags from any contact with velcro . Some beige/gray have part mesh fabric in the tongue that the other colors don't have. The outer sole will pick up needles from conifer trees because of the small spaces between the tread. Laces stay tied and are generous length, no fraying or breaking. This version 3 is on sale, and new balance may be coming out with a version 4, according the the customer rep I spoke with.
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3 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Heel support with roll bar is great; however, shoes are very stiff, don't flex much at all. Seems tight at width of toe-end.
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3 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
New Balance has changed this shoe - now the heel is larger and slips easily - I can put in one finger behind my heel. The shoe still fits across the ball of the foot. I tried on several pairs of socks, and used the farthest shoe tie, to no avail. Can't wear if my heel slips - back they go and I have to go to a real shoe store now to find another pair to fit with a wider toe box to fit my bunion, crooked toe. Bummer.
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3 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have worn this model of new balance for over 20 years, and the first version #1 was the best fit for my long, narrow foot. The latest version in 2024 and 2025 has changed for the worse. It has a narrower toe box, a wider heel, less cushioning and laces that are short by 2". The laces don't stay tied because the are not flat laces. I cannot use the latest version because of all these changes. I have always had to purchase other laces for safety and good support. The sizing has been changed to a half size shorter than in the past, so now the 10.5 I ordered are the same length as the old 10. The shape of the shoe is different and not as natural a foot shape.
I'd also recommend:
Saucony
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3 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe has no support for the arch. My feet were very sore after wearing them.
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3 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
New Balance was our favorite shoe until this pair..something is off in sizing & leather..too stiff. I've had to return 2 pairs.
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3 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have bought at least 6 pair of 928v3. They all fit perfectly right out of the box. This time I ordet the exact same size and they are an inch shorter and narrower that all the others. So much shorter that my orthotics wrinkled up inside. Have been super happy until these new ones came in. Sent back the next day.
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3 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought the suede version of this shoe. I wear orthotics and need a good supportive shoe. These are like walking with cement blocks on the bottom of your foot. Very uncomfortable. They were true to size however they went right back. I would not recommend them at all.
I'd also recommend:
Brooks Addiction Walker
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3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have worn this shoe for years now. They aren't stylish and they are the best for my very wide feet and supportive for all my casual walking needs.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
They fit like a dream. I felt like an infant swaddled in blankets. However, I purchased this style to walk during an European trip. Many say they weren't slip resistant. I need something I can walk on wet cobble stones without falling, as I suffer from nerve pain. I also thought they looked like faux leather.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have been wearing New Balance 928V3 shoes for years and years. I had polio as a child. My left foot is a 5, my right foot is a 7. I have to buy 2 pair and at $155 each pair, they have to last me a long time and they do. I throw the other 2 shoes away. These shoes have a rollover bar that keeps your ankle from turning over. They are wonderful!
I'd also recommend:
Only wear New Balance 928V3
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I buy two pairs of these every year for my daughter to wear at work (a white and black). The shoes are the only ones that provide her adequate support and stability for her arch issue and the roll ball prevents her from rolling her ankles. They cost a little more, but for my money they are worth every penny.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I love these shows. They are the best walking shoes for me - support, stability and comfort. Have heel spur, Achilles Tendonitis, hip and back issues. So glad they are available again. I usually wear an 8 1/2 in shoes but 9 1/2 with these.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
My podiatrist recommended this sneaker years ago and it has been a life changer. Somehow this "roll bar" technology and solid arch support is what I need to walk comfortably.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I walk 6 miles each day in these shoes. Every single day. They are very supportive. I go through 4 pair a year. Great shoes.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I have the usual 89 year old foot problems - sore bones, numbness and balance/ walking problems. These shoes give me good support and therefore confidence in walking. I have narrow feet. These shoes fit me.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
My neuropathy is gone while wearing these shoes. Yay
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I have problem feet. I have arthritis and prolapsed arches for which I wear orthotics. My podiatrist recommenced New Balance 900 series years ago for their lightweight and superb balance. They are built so well that I can get a solid year's wear out of them. I highly recommend them.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at New Balance
I'm a mail carrier I walk average of 11 miles a day,, They hold up good.. Not as long as I would like meaning they wear out too fast.. But keep my feet from hurting..
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2 found this review helpful.

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