Customer Reviews Lucky Brand Basel 3

I have the rust brown bootie. The first month, the bonded leather tore on the toe and the boots easily scratched up. I'm not impressed with the quality, but I suppose you get what you pay for; could just be the rust brown ones that have this issue. The soles are good and the style is definitely cute. These seem to be designed after the Frye Sacha Moto Shortie (or vice versa) which is actually made with better leather and suede. But if you don't have $298 to spend these are the next best thing.

commonplace in terms of design.

I usually wear a size 7, I sized up just to make sure they weren't tight. Definitely too big and loose so I returned them and ordered my usually size 7 which somehow were way too big and hanging off around my ankles but way too small and squeezing the top of my foot. Don't look as good as the pictures either. Seemed like they would be very uncomfortable. Unfortunately just not for me #sweepstakes

I loved my lucky brown boots I got 4-5 years ago. I got these as a replacement but already I am not liking them as much... The visual is different but fine. But there is no longer cloth in the inside which makes them sort of sticky/harder to slip on. They are also not nearly as comfortable. I could take my old pair anywhere!! After standing for an hour at work my feet are already sore... I like the small heel and overall design but they do not stack up to my old pair!!

I have this bootie in my current size in black and love it. When I ordered the brown at my current size it was WAY too small. So disappointed I had to return it.

Nothing special about the boot I did return them

I loved the look, but they were a half size too small. I have this same boot in black in the same size and it fits perfectly. I held them up to each other and these new boots are shorter! I had to send them back. :(

I have had these boots for less than a year and the heels have already broken through. I wear these maybe once a week? I only wear them to work and they already need to be replaced.

Works only if you have a really narrow foot

Very disappointed with the quality of the heel. I have worn them once and the heel and sole of boot are already scufffed and showing the lighter color "rubber" below. For the price, I would expect better quality.

This boot is obviously high quality but it was not a good fit for me. They were quite tight across the arch. I hate to have to send them back.

These boots are so cute and go with everything, but they are already falling apart and I've had them for about two weeks. The coloring on the heel is rubbing off and the suede is fraying. They are also horrible to break in, you will need lots of bandaids! I returned another pair about a month ago and am still waiting for a refund despite calling the company, so I would not buy them again.

The color and leather are beautiful, but the fit did not work. I am a true 5 1/2 and ordered that size first. Way too small. Then I ordered the size 6 and my heel was slipping out of the back. I think the back of the boot should be higher

Same experience, the top of the right boot has a chunk of leather peeled off already. I have had these shoes since only Black Friday. Worn them 3 times only for the past 3 weeks. I'm very upset that I thought this is a good quality leather boots. But now it looks like they're not. They seem have the same quality of pleather that's peeling, which is sad because these shoes are supposed to be leather.

I literally live in my Breah style Lucky Brand booties that I bought nearly four years ago. The leather, zippers, and most importantly the heal of the booties have stood the test of time and I still get compliments on them when I where them. When I saw these Basel Flat Booties, I figured that they looked almost exactly like my Breah style booties, so I bought them in the cognac brown leather. I had them shipped to my local Lucky store and upon opening them up was already disappointed. The brown leather already showed several scratches and scuffs and the leather looked so cheap. Trying them on and walking around in the store with them, the poor quality of the leather made itself so much more apparent as it was stiff and already digging into my ankles. So NOT the quality I had come to expect in my Lucky Brand shoes. The salesperson told me in a whisper "We are getting A LOT of people saying the same thing." Come on Lucky Brand, I've been a loyal customer for nearly a decade, please don't do this to us.

Really disappointed. This boot shipped to me because it wasn't available in store. Well the pair I got is all scuffed up like someone wore them! Not what I would expect for nice leather boots. I will be returning.

I adored these boots so so much when I got them! But less than a year later the heels are completely destroyed. The heels are rubber, and separated from the leather uppers and no cobbler I've taken them to could fix them. I'm heartbroken that I can't fix them, so I will have to find some other brand to replace them.

Waited a long time to buy these and am very disappointed I feel like I got a different boot the toe and heel are not slightly darker color. The toe seems more round than pictured and then the model I have tried in the store. Also arrived with mild scratches in leather. Expected perfection but got average #SWEEPSTAKES

sad. these run about a full size smaller than advertised. order next half size up. also, even though I love the style with two working zippers, the ankle opening at the tops really wide so they don't look as good with a leg showing or with tights and a skirt.

They are super comfy and cute but they chipped the first day in several places at the toe and sides.

I have wanted these booties for a couple years, and finally this year broke down and purchased them. To my disappointment, the toe box has creased oddly, to the point they sometimes hurt to wear. I had planned on purchasing them in brown as well, but now will not.

Extremely comfortable boot! The outside material however wears very quicky- so expect this boot to last only about half a season.

I loved these booties since the moment I tried them on. They are very comfortable but the quality is bad. They didn't last more than a season, the leather has marks everywhere and it is now peeling off.

I bought these booties in the fall and it has only been a few months and it looks like they are 3 years old. The leather got lots of creases and mishapen. Very easily stains. Very narrow toe and kinda uncomfortable. Cute when you first get them, but not anymore

I'm not sure why I don't agree with most of these reviews, but this bootie is very uncomfortable. It runs narrow and has no cushioning in the insole whatsoever. I'm sorry I bought this, even though I got an incredible sale. It's kind of cute though, but looks very cheaply made.