Customer Reviews Rockport Total Motion Kalila Pump

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299 total reviews
Rockport Total Motion Kalila Pump

Overall Rating:

51%5Rated 5 stars

20%4Rated 4 stars

17%3Rated 3 stars

8%2Rated 2 stars

5%1Rated 1 stars

Customer Fit Survey:

66%"Felt true to size"

81%"Felt true to width"

73%"Moderate arch support"

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Overall5Rated 5 stars
Comfort4Rated 4 stars
Style4Rated 4 stars
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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This is the most comfortable pump I've ever had, and I don't generally wear heels - even low heels - because they just aren't comfortable. I had been searching for a pair I could tolerate on those occasions when nothing else will do! I generally wear a size 7M or 7 1/2M and avoid dress shoes. This shoe is somewhat stylish with its pointy toe. I decided to order a 7W for the extra width across my bunions, and it fits pretty well. The leather is extremely soft and the inside of the shoe is well-padded for comfort! There is a non-slip sole and a short, sturdy heal. This is a win for me. I wore them for about 3 hours right out of the box and was reasonably comfortable.
Barbara W, Zappos Customer,
16 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
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Zappos, I cannot thank you enough for your generous return policy. After ordering, trying on then ultimately returning many, many pairs of shoes these Rockport Total Motion Kalila pumps arrived and have finally resolved my endless search for the perfect shoe to be worn for my son's upcoming wedding. Comfortable, classic shoe (I ordered half a size up as they're pointed)that does not put your feet to sleep after an hour's wear. I've worn these for extended periods in my house for the past two days and have no complaints whatsoever. I don't have bunions or anything like that, but after teaching for 24 years in 4" heels, once I stopped and started living in casual shoes, my arches fell, I developed plantar fasciitis (which has since resolved) and my feet just don't like being squished AT ALL. These are exactly what I needed and will continue to wear them daily leading up to the big day in October. Again, Zappos, thank you for your unending patience and understanding.
Anonymous, Zappos Customer,
11 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Review for Zappos Rewards Points (What's this?)
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I bought this pair of shoes for a job interview. I did not have high expectations, I just wanted a shoe that looked the part. This shoe did not look cheap, didn't have too high a heel and looked professional. I followed the reviewers recommendations and got a 9.5, as I am usually a 10. It fit a little snug at first, but it did not slip off my narrow heel. Surprisingly, this shoe is really comfortable when standing and walking, too. It almost feels like I am wearing flats. I hope I am this lucky in my job hunt!
Anonymous, Zappos Customer,
10 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Premier Review of Free Product (What's this?)
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The Rockport Kalila Pump is cut pretty wide. I usually were at least a C width (sometimes D), and medium width fit my foot almost perfectly (still a little tight on my left foot, but that should relax after a few wears). This shoe is very comfortable, with great soft padding inside. The sole is totally flexible, so it's very easy to wear. And it doesn't look like a "comfortable shoe". I'm giving 5 stars for comfort and overall, but they are cut pretty wide, which will affect how you should size.
Judi S, Zappos Customer,
7 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Review for Zappos Rewards Points (What's this?)
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These shoes have a pad at the ball of the foot and that makes them very comfortable for a long evening or day of standing on your feet. The only thing that was annoying and had nothing to do with the shoes was they sent me two lefts. I ended up having to wear another pair I ordered, so these $120 shoes ended up costing we $260 because I had to wear the other pair. Zappos customer service said that happens sometimes. It really annoyed me.
Katie, Zappos Customer,
5 found this review helpful.
Overall2Rated 2 stars
Comfort1Rated 1 stars
Style5Rated 5 stars
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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The manufacturer suggestion was to order a half size smaller because the shoe ran large, what a mistake taking that advice!
Anonymous, Zappos Customer,
3 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Verified Purchase
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These shoes are super comfy and I love the style. I ordered down a 1/2 size as per instructions but needed my regular size. Both pairs have had scuffing at back of heel. Not sure why. I may return as this is a lot of money to spend on shoes that arrive damaged.
Wendy L, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
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I loved these shoes seeing them on line and love them ,more on my feet. The size and width are true to size. Arch support is excellent and the shoe feels so comfortable-I could wear them for hours and not have arch pain. The style is classic, the quality excellent.I will have these for a very long time and always be in style.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Verified Purchase
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These nude pumps are fantastic! Classy kitten heels that are really comfortable. These are slightly big in my regular size of 9.5 but definitely would not size down. The wide width is just right.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall2Rated 2 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Verified Purchase
Right show felt pretty good, but the left felt huge. Both are marked as the same size, but when I held them up back-to-back of each other, the left shoe was a half size larger!
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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One Zappos reviewer said that she bought the wide shoe to accommodate her bunions, so I ordered an 8.5 and an 8 wide, and an 8.5 medium to test. My usual size is 8.5. Although some suggested to size down, a size 8 wide was too small. The 8.5 wide won. This is the first time I went with a wide shoe, but I could not deny that the front of my feet were far happier. This is the only kitten heel I have found at Zappos so far that does not cut into my bunion, and it is still very fashionable. I am so happy. Hoping it will come out in more colors.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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I almost always wear an 8.5 shoe. After reading reviews, I bought an 8.5 and a size 8 wide (due to bunions). I thought the 8.5 was much more comfortable. The warm taupe is not as warm of a color as I like, so am returning that, but will buy another color. I hope they make this in more colors. Wishing the taupe was more of a warm beige, camel/tan, or light cream beige. Hard to explain, but the color does not suit me. If you have dark features, this is a great shoe.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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This is the best work pump I've ever owned. I could run a marathon in these heels. The insoles are like sneakers. The heel cup has a suede lining, so the shoe grips your heel. There is at least a 1/4" of padding throughout the shoe. The leather on the outside is a nice quality leather, and when mine do start to scuff (because I wear them so much), I use some polish and they look like new. I own a pair in black, navy, and now nude. I am a Rockport convert. As a young professional in my 20's, I can honestly say that stylish but comfortable pumps are hard to find, but these check all the boxes.
Lauren, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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I have had other rockport shoes and they are very comfortable I am returning because they ran very small. Really cute shoe with lots of cushion and arch support. The color of the print is accurate.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
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Poor SupportGreat Support
Finally a pair of heels that I can actually wear all day without grimacing each step!! So thankful i found these! They are truly the most comfortable dress shoes I have ever owned- worth every penny! I will say I think the size is a tad large but not too bad. I still have my normal size.
Stephanie, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Premier Review of Free Product (What's this?)
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I tried the Rockport Total Motion Kalila Pump and found it to be very comfortable with a padded foot bed that felt very good. The shoe felt a little bit small, but not enough for me to size up, but if you are between sizes, it would be a good idea to go with the larger size. If you are looking for a feminine looking black pump, you can't go wrong with this one, Rockport makes a very comfortable shoe.
Gayla B, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars
Comfort4Rated 4 stars
Style4Rated 4 stars
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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The clean-line styling of these shoes makes them versatile as they work with a variety of clothing styles. While the cushioning and arch support are good, these features take up a lot of room in the shoe's interior - making the shoe run narrow and short as a result. I'd recommend ordering up 1/2 size and/or trying a wider width. If you can find a size/width combo that works for you, these are a good value.
I'd also recommend:
KATE SPADE, CALVIN KLEIN
JR, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars
Comfort3Rated 3 stars
Style4Rated 4 stars
Verified Purchase
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I love the style and shape of these shoes, and I can tell they would be very comfortable if I could find the right fit (or get rid of the bit of arthritis I have in my big toe joint on my right foot!). Unfortunately, size 8.5 was a bit too tight across the ball of my right foot, and the size 9 was too long and slipped in the heel. It's possible that an 8.5 W will work, if they come in stock, but I will NOT order the "Petal Kid Suede" color again—it looks more lilac in real life than dusty pink, which is what I see in the photo. (For general reference, I typically wear an 8 or 8.5 medium, or 39 in Euro. I'm in my 40s and am in no way ready for shoes that look "matronly," but with my toe pain it's proving very hard to find heeled pumps I can comfortably wear.)
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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These are lovely and very comfortable but they are very very pink; on my monitor they look taupe
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars
Comfort1Rated 1 stars
Style5Rated 5 stars
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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I wanted to love these - but the are too narrow which is disappointing for a wide shoe.
Michelle D, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Verified Purchase
The right shoe felt pretty good, but the left felt larger -- I held them up back-to-back of each other -- the left shoe was a half size larger than the right!
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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Absolutely beautiful shoes. Very comfortable, beautiful pinkish with hints of lavender color, picture not as beautiful as shoes in person. This is my second pair and they do not disappoint.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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No pinching, anywhere!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style4Rated 4 stars
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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I tried my usual size and half size longer. The longer size fit perfectly. The shoes are so comfortable. I was able to wear them and walk without any period of breaking in. The kitten heel makes this shoes more stylish yet comfortable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
Verified PurchaseReview for Zappos Rewards Points (What's this?)
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I love these shoes so much, I ordered a second pair in a different color. I have wide feet and have not been able to find a comfortable shoe that also looks great. I am totally thrilled and highly recommend this style.
Nora, Zappos Customer,
0 found this review helpful.

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