Customer Reviews Sofft Innis

Very pretty, but difficult to buckle on the outside of your foot. I gave up. Would have been great if they had used Velcro instead with a buckle as decoration. If I had kept them, they would have stayed in the closet because of the inconvenience of putting them on.

The fit felt long enough…size 8W…but width for me wasnt good as the top strap cut into my toe. So they will be returned.

Loved these online & also love my sofft Bali sandals. But these had an off & odd fit. Even thought the neutral color was great & sadly had to return them. ZAPPOS CUSTOMER SERVICE IS THE BEST!

just not comfortable. when you put on a shoe, you know right away if it’s going to work. these felt narrow and just not perfect. loved the style though. hopefully they’ll work for you!

The front strap only covers part of your toes. It did not cover my bunion & bony feet. Too bad, it may have been the shoe I’ve been searching for…. If it had a wider front strap.

i was disappointed that the buckle was just that, a buckle. I prefer the buckle to be fake with Velcro underneath. just easier to take on and off.

I ordered 1/2 size than my normal and that worked but the medium width was not wide enough for me. Very pretty shoe.

lovely shoe, in wide width, however the strap that goes around ankle is TOO SHORT. Needs to be longer.

The strap across the top digs in to my toe and is uncomfortable otherwise this is a nice shoe

Wore them once. Everything was good with fit, but they left black stains on my feet from the dye. Not OK with me. Need to return

Too narrow for my wide foot

I ordered my usual size but in a wide to accommodate my bunions and bunionettes. Even so, the front half of the shoe was too narrow for my foot. It wasn't a matter of not enough room under the single strap at the front; there was plenty of room there in the vertical dimension. The problem was a lack of width of the sole. I hope that makes sense. On the other hand, the shoes were too loose in the heel area. There was also excess room under the ankle strap. I don't think any size of this style would be right for my feet. I think the ankle straps are pretty, though.

I’m returning this pair of shoes because the leather around the toe bed appears as if it will get scuffed up too easily. I’m disappointed that more manufacturers do not put something around the edge of the toe area to keep it from getting nicked and scraped. Also, as others have said, the ankle strap is uncomfortable

Unfortunately the strap across the top of the toes acts as sort of a stop for the rest of your foot going forward..it wasnt too bad bcs I got a wide but bcs of a bunion it wasnt going to work for me. Cute shoes though.

Even after reading other reviews that this shoe felt small. I ordered them anyways. Beautiful shoe, but way narrow for a shoe that was supposed to be wide

The left shoe seems larger than the right (normally my left foot is slightly tighter in shoes because of a tailor’s bunion). I’m still debating keeping the shoes because they are cute and seem like they will be comfortable since the leather is soft and won’t require breaking in. I just worry that because the left shoe is roomier, my foot will slip around. I may just order a medium width and see how those fit and return these...

I ordered both the silver color and rose gold. I thought the rose gold was very pretty and liked the comfort and style. However returned them both. As other people have mentioned, there are not enough holes punched into the strap to fasten securely. I could try to punch new holes, although afraid of ruining the shoes. I would have liked these otherwise.

This was not a true wide. I also have a high instep and arch. Strap was too tight. Cute shoe!

These run narrow. I normally need a wide, I ordered a wide, but these felt like a medium/regular width.

This is a pretty shoe. However, the heel is low as stated, which does not look good with the dress I will wear, since the straps make it a little less dressy. The holes on the strap are far back as others stated. I can see it with a nice pair of jeans or a summer dress. I would have kept the shoe and put more holes in the strap, however mine arrived and looked as though they had been worn. It's one thing to try on a shoe. It's another to wear it. Zappos has to be stricter with its returns. This is not the first time I have been disappointed.

I have high arches and couldn’t even get the strap to reach the buckle!

Fit ok, felt a little like I’d roll my ankle and I didn’t like the color very much, it was very dull blush pink on person.

Great looking shoe, just did not fit right for me. Did not care for the portion up against my heel.

These shoes are beautiful and comfortable. The platino color is a versatile soft gold that could be worn for day or night. But the fit is odd: narrow and long! I do not have an excessively wide foot and often wear a medium width shoe, but in this style, even the wide width version was too narrow in the forefoot. My foot was literally overhanging the sole of the shoe by about 1/4" on either side. Had to return.

I have these in another color. I have a very narrow foot and its difficult to keep my foot from sliding around in the shoe. This shoe caused two blisters in one hour of wearing them including one on the bottom of my foot where the extra toe padding is sewn in. They are cute, feel great at first and I think will work well for most people with a more average foot