Customer Reviews Sofft Innis
Write A ReviewRating Summmary:
1004
1,004 total reviews
Review Breakdown:
58%5Rated 5 stars out of 5
19%4Rated 4 stars out of 5
14%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
86%"Felt true to size"
85%"Felt true to width"
81%"Moderate arch support"
Additional Reviews
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Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Nice shoe! I wore them to a summer wedding and my feet were comfortable all night long which is unusual for me. I also have the suede nude color and think it's a more attractive shoe in suede for some reason.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Just not the right shoe for my feet. These are really great looking, and just what I was looking for, but the heels are too wide. I ordered my usual size 8M. Length was good, but heel very loose. Figured the patent would rub way too much. Ordered the 7.5M and they were too short and still too loose in the heel to be comfortable. I'm temped to see if the shoe might fit better in the suede. These would be the perfect travel shoe if they fit!
Linda R, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I bought these shoes to wear to a summer wedding. I loved the lower wedge heel. They are soft and comfortable and dressed up my outfit just enough. I did have some issues with the band across the toe area digging into my big toes by the end of the night, but that could have been a result of the high heat. Overall I give these lovely shoes a thumbs up!
Michelle T, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
These are great shoes! I received two compliments right away on them. The heel height is very comfortable and the style is just right. The cushioned sole is fabulous. Leather and clasp are what you pay for. The only complaint is that the patent leather at your toes is not grippable so your feet can slide forward awkwardly when you walk. I have developed a way to compensate but will most likely go buy something (tape) to tack on to keep from slipping. But I do love the way they look!
Jean T, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
These are adorable and they fit perfectly. I am a 6 1/2 and don't waver much. They are also classy looking and comfortable. My only disappointment came with the color I was hoping they were more navy because I wear so much navy right now. But they are not they are lighter. That's why I gave the overall a 4.
Gail N, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Great casual shoe. Great for work or dressing up. My main critique (mentioned by others) is that the ankle strap is only adjustable on one side, which would be fine (you can pull the strap through the back and around to the other side, it's all connected) except their are only 3 holes. Which is still given the wide range of ankle sizes I'm sure exist. For me, I'll have to add at least 2-3 holes so I can get them to a desired tightness around my ankle. Going to give it a shot, but then I can't return them, wish me luck!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
These are cute shoes. But they are a little stiff. I may keep them and hope that they break in a little. They are cute, a good color navy, comfortable heel and not too high. The hooker look with comfortable shorts just is not my thing!
Touks, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Love these shoes! A classic that goes with everything. As a wide-footed girl, the strap across the front was a little worrisome. It fits well and is a little loose, so there are no uncomfortable blisters. It is loose around the ankle, even on the tightest setting. Doesn't bother me but might bother some.
Liz B, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
A very feminine and pretty sandal which is also comfortable. The only issue is that I find my feet pushing forward which is annoying. The straps don't hold my feet in place.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I adore these shoes - the perfect combination of style and comfort. I bought the lipstick red, which looks slightly more coral than red, but still beautiful. These shoes work well both with dresses and shorts/slacks. I wear them to work (in a business casual office) and out on the town on weekends. I will likely be ordering more colors!
Robin, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Just received my order of the "Denim Suede" sandal...I was so hoping that the sandal would be a more true "Navy" color, which is what it looks like on line. Alas, that was not the case. They are more true to the description "Denim". They feel comfortable enough but I have only tried them on thus far...the true test is wearing them for a while. The only issue I have is that the toe strap is a little too loose...if these came in "narrow" I would send these back & get the narrow, but they don't. I will keep them otherwise.
Stephanie, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I like these shoes as they are stylish and rather comfortable, barring this exception: The straps fit fine, but the heel of my foot slides side to side in the shoe itself. This makes for an awkward step. With that said,I like the fit overall, and plan on keeping the shoes. I do wish that the straps latched together on the inside of the ankle rather than the outside.
J.G., Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Poor SupportGreat Support
I have wider toes and the strap around toes are just right. They don't feel like I will get blisters and cushioning is better than average.
I'd also recommend:
Softspots, Merrell, B.O.C.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Really cute shoes but I needed more support. Thanks Zappos for making this quick and easy for me. Love you guys/gals and your upbeat attitude.
I'd also recommend:
Ecco
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wanted to love these shoes, because they are super comfortable and beautifully made. However, after wearing them twice, I took a nasty spill - the heel proved to be too narrow for serious walking. I was looking for a comfortable but cute and well-made shoe for lots of city walking, and they were a little cobblestone unfriendly. Sadly am returning...
I'd also recommend:
Born, Clarks
Beth S, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Cute shoes, but they were way too narrow for my wide feet (even in the "D" width!).
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Strap was tight on my toes
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
TIGHT
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
I selected the gold and it's too flashy for me.
Need a more conservative color and larger size. :-)
I'd also recommend:
Anne Kein sport
Sherie, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The heel was slippery on hard floors.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
feet slide all over when wearing.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I had trouble getting them on. Then when I walked i was miserable. Pinches in several different areas. They are long enough-but felt made for a narrower foot. Have to return them.
Susan, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have average ankles/feet width but these straps were so long that they flopped on my feet even at the tightest buckle. Needed to return
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Good quality
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
THought these were so cute but had to return as the straps were very large.
I'd also recommend:
Vionic, Earth,
Anonymous, Zappos Customer,
0 found this review helpful.
