Customer Reviews The North Face Women's Surge

Great backpack with great space!

Love this ba knack. However it seems smaller than the one I replaced.

This is a nice bag, great quality, just not the right bag for me. The back of the pack is padded/rigid and the laptop compartment is heavily padded leading to a heavy/sturdy bag but without much room left for other stuff.

Hiking, travel and outdoors. There's too much interior padding which cuts down on the roominess. You can't put as much stuff in it as I would like. Like the pockets!

I used my my Surge for about a year before it was unfortunately stolen. I loved it, very durable and excellent internal organization. I could put my huge gaming laptop and by giant calculus textbook in there along with all my school supplies without breaking my back- super comfy and nice suspension. The only flaw in the design is where the compression straps attach, in FRONT of the laptop compartment. When you have a heavy load and cinch it down tight, all that force pulls against the sides of your laptop instead of on the rigid pack panel. Over time, this caused damage to my laptop, messing up the screen and breaking the case. Now I have to deal with a few lines of dead pixels on my nice gaming machine, which is a huge bummer. I'll be replacing my backpack with the Router instead of the Surge for the sole reason that the compression strap attaches BEHIND the laptop compartment.

I usually have to carry a very heavy laptop to work everyday, and using my regular backpack made my shoulders sore. I switched to Surge on hubby's insistence, and boy did it help! It distributes the weight very well and is extremely comfortable for everyday use. I've used this is a carry-on bag in flights and found it very comfortable. It has tons of pockets and sections to store all kind of small/big items which you can quickly access. The loop/handle at the front of the bag is more handy that you'd think! The only improvement I'd love to see is that the side pockets to carry bottles should have an elastic band or loop to secure the pocket, my bottles keep falling out of it otherwise (and I've lost a handful of bananas stored there too!).

I got this backpack for my Junior year of high school because I needed a durable comfortable back pack to hold all my books. Its incredible roomy and I could fit all my school supplies in it plus once I put it on and strap myself in it almost feels like nothing. My only complaints are when nothing is in the bag it already weighs 3 pounds which kinda sucks , and what I have to say the worst thing about it is that it does not stand on its own. When in class and I need to constantly get things out of my bag, having to lift it off the ground is extremly annoying. I either have to lean it on my friends bag or lay it on the floor on its back. Over all the bag is great and i'll use it throughout high school and maybe even college. Its roomy and great for business and everyday travel, but is a pain to get things out of. I would recommend it to other people definitely!

This is a great size for a woman's backpack. Although it can hold a ton if needed, it also can be held more compact, using the side straps. I actually use it for a flute bag. My flute and piccolo fit in the middle compartment, and an orchestra-sized folder fit in the back compartment. It is well organized for all my accessories, plus phone, wallet, keys, etc. It seems like it will be very durable. I do wish there was just a little more padding in the bottom of the middle compartment.

Great fit and style. Use for daily bus commute to work as well as day hikes/travel. Only suggested improvement would be to lighten the weight.

I used it for High school and for years and years on, great pack!

In general, this is a great bookbag. It has a relatively large capacity and is nicely divided and organized. I originally got this bookbag because my previous one didnt have much lumbar support. This one looked like it could give me that support i needed. Its more than I''ll ever need really but it helps that this bookbag is very versatyle - itd be appropriate for amost all occasions: travelling, hiking, commuting, etc. The only thing i do not like about this backpack is how the waist straps dangles. In an older model of the recon, they had little sleeves for which you can slide the waist straps in. I do not see why they could not incorporate something like this as well.

I couldn't believe how convenience the bag is. I have all my school supplies as well my lap top. This is my third back pack and I love each one off them. This one is the best. Good job NF

I use this product for school. I got it because I wanted a bag with many organizing pockets, was not disappointed. I open the package and read the label, the bag itself with nothing in it is over 3 pounds. It is heavy and I have literally nothing in it. Apart from that, many soft lined pockets, comfortable, it keeps its shape, I am not afraid to put something with value in it in fear it would break.

Everything is high quality on this bag; they really didn't miss a detail. I love how the bag compresses to be pretty small when there's not much in it, but it can actually hold a couple days of clothes comfortably when you fill it up. I docked it one star because the bottom is designed to curve upwards, so you can't really stand it up on the ground. I can see this being pretty annoying at airports where I'll probably be taking it on and off regularly.

The quality is great. I use it for school. I think a flatter base would work better for classroom use. This one topples over when set on floor. I would love this as a day hike bag or just a casual day trip when I need my laptop. The laptop compartment is rigid and provides good protection for a laptop. It is the bulk of the weight. There are many compartments (pro for day hike, con for classroom use).

Good all around back pack. Would be a five star if it didn't weigh so much pre-loading...

I use it to carry my computer and gym clothes and such to work every day. It's definitely good for that, but should not be taken as a hardcore outdoor pack, as it is missing important features such as a good hipbelt and hydration bladder support.

Purchased for gift.

I love this laptop bag. I travel weekly and it holds my computer, iPad and everything o need to be successful in my day.

I purchased this backpack for school and I love it! It's just WAY too big for me. I'm 4'7" and this thing just about swallowed me, so I will be returning it to try something else. Aside from the size, it seems to be a great backpack; ample storage/space, excellent quality and pretty comfy.

I have has this for a few weeks now and it is great! It seems really durable and holds a lot of stuff. The best part is that the between the padding and the straps, you don't feel like you're carrying all the weight.

I sought a backpack for school that could fit my laptop, books, maybe lunch, and--importantly--gym shoes. For too long, I carried my gym shoes separately, or crammed them in on top of my books and then had to remove them and rearrange once I got to class to access books. With the Surge, I was disappointed that the back pocket, with the lay-flat laptop feature for airport security, was relatively small capacity (in depth from front to back; height and width are as large as the backpack), leaving only one large middle compartment for books and large gear and the medium sized pocket for writing utensils etc (in addition to smaller pockets as noted in the website description). I opted instead for the Borealis where I can secure my shoes with the bungee, since the Surge wouldn't have enough room inside, apart from my books, and lacks bungees.

I use this mostly for carting my books along with my laptop around D.C. It's just a really great, really well designed pack.

I love this backpack and will buy them again next school year! Would you be willing to consider to make this in DAPPLE GREY HEATHER/TROPICAL CORAL?

I am planning on using this as my daypack on a trip to South Africa, I am only taking carry on baggage so needed this pack to be big enough to help carry part of my luggage while in transit as well. It is going to be the perfect size for that and I really like the compartments for fast access to the necessities.