Customer Reviews Gentle Souls by Kenneth Cole Break My Heart 3

I love this style and bought the charcoal last year. I wore them a ton and loved them. I did add a little arch support for a better fit. I bought the gold this year, and am disappointed that the metallic part on the straps is scratchy, so I’m sending them back.

These would have been really comfortable if they didn't come up so high in the back; they were digging into my heel and would have caused blisters. Both the sole and leather are quality, nice and soft.

These are very nicely made but the fit was all wrong. They would work well for someone whose big toe is longer than the other toes. I also felt a bit constricted since the fit wasn't right.

These sandals are adorable, however I am returning them. The suede straps are comfortable and cute, but I find the tie strings to be uncomfortable.

I ordered these in my normal size 8 and they were too long. Unfortunately the 7.5, while the length is good, is too narrow in the toes. No question I would have gotten blisters on my baby toes.

I really wanted these shoes to work, but sadly I have to return. I ordered a 9 and 9.5. I normally wear narrow shoes, if I can find them, but though because of the laces these would work on a narrow foot. I was wrong. If I pull the laces as tight as I need them the shoe overlaps in the front and looks ugly. Not only that but my foot was sliding forward when I took a step. Not a good feeling at all. I think these would work on someone with normal width feet. They are beautiful and comfortable.

I was really hoping these were the sandal for summer!! I didn't like how the leather bulged in spots. It was minor, here and there but I notice those things and they bother me. The leather is butter soft as well as the foot bed. The gold leather was subtle and beautiful. So sad to return!!

These are absolutely beautiful shoes. Unfortunately they are much too narrow for me, and my foot hung over the sides. I don't generally have to buy a wide width in other shoes. I will be sending back. I loved them otherwise, and they are so soft and super flexible. Oh well.

Nice shoes, leather is very soft. These shoes are way too narrow and I can't wear them. Very unfortunate.

Very pretty sandals, but feel scratchy on my feet and the tie is strange. Sending these back

The leather of this shoe was pliable but not truly comfortable. My purchase intent was for a walking vacation but the thin sore did not have enough support in general for this purpose.

the shoes are great. but one strap is breaking. could you send another please. thank you

Previous reviews were very positive, so perhaps it raised my expectations too high. For the price and the description, I thought the support would be much better. There is zero arch support, just a very comfortable cushioned foot bed, but completely flat. With orthotic inserts I can make it work, and as I need a soft foot bed I will probably keep them, but the price does certainly not justify the quality in terms of support.

What a beautiful shoe except for the strap placement at the top of the foot. Made my foot look like it was turned inward due to the criss-crossing not being centered. What a disappointment! Great color (multi) and comfort. Might try another pair in case these were a one-off sewn wrong.

A very cute gladiator sandal but I ended up sending them back because the back of the shoe rubbed against my achilles tendon when I walked. The super flat foot bed also made my feet look really odd laced up in the shoe. While the insole is very cushioned there really is no arch support.

The leather on these sandals felt rough. You could feel the stitching rubbing when walking. I was really hesitant to spend so much on sandals, but based on the other reviews I did so. I love the style and the fit, but unfortunately they had to go back. There was no way I could justify spending so much on a sandal that wasn't comfortable. I did order up a half size, but they are too big. I am usually a size 6 and a size 6 fit perfectly. Good Luck!

These sandals were really cute, and the leather was so soft. I wanted so much to like them, but they didn't work for me. All of the straps except the very front one are adjustable, and that one felt just a bit tight around my toes. One of my friends wore them all over Italy and said they were the most comfortable shoes she'd ever worn, so it's probably just my feet.

These were a really cute style but strange fit. I am usually a 8½W or a 9, but the 9 in these was definitely not wide enough for my feet, which would not have been so bad since they are adjustable. The actual footbed length was so long, it had room for at least a whole inch half inch more of foot length. It looked silly, so sadly I will have to return them. I definitely never had that happen with shoes!

Comfortable, but not particularly flattering or of high quality. If you've an average to wider foot the laces allow enough adjustment to be able to wear one's true size. The leather is very thin and in my opinion poor quality. I've had similar sandals that only last one season. Also, if you wear a larger size shoe, this style definitely makes one's foot look longer and bigger.

I bought the multicolor pair of sandals, and they are beautiful. The leather is nice. However, I wore them for just a brief period yesterday in the French quarter in New Orleans, and I got a big blister on the back of my left ankle. I am sad I will not be able to wear these daily on our trip to Europe.

From really bad to good: A lot of money for shoes I will have been able to wear for a few months. The leather straps will soon rip through their holes and I will not be able to wear the shoes anymore. I needed to replace the leather straps because they themselves ripped. Leather straps get loose but nothing a double knot can't fix. Cushioning is sleek and just right for comfortable city walking.

There seems to be a glitch with the colors listed. I selected the photo of the light tan even though the color listed was charcoal. I double checked and the black one was labeled black so I ordered it inking I was just kidding something. What arrived was the black. I have yet to contact customer service about this but just FYI. The shoes are cute and comfortable. Just not the color I was looking for.

Cheaply made and looks flimsy on. Will be returning these.

blisters!!!!!