Customer Reviews Gentle Souls by Kenneth Cole Break My Heart 3
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152
152 total reviewsReview Breakdown:
70%5Rated 5 stars out of 5
15%4Rated 4 stars out of 5
9%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
3%1Rated 1 star out of 5
Customer Fit Survey:
79%"Felt true to size"
94%"Felt true to width"
57%"Moderate arch support"
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Overall5Rated 5 stars out of 5
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Poor SupportGreat Support
So comfortable and attractive. The leather is soft and the sole is cushy. I like this brand; the shoes are well made.
Joan, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I can't believe I spent this much money on a sandal, but I splurged! And I'm glad I did. This sandal is comfortable AND very beautiful. I can't believe all the compliments I received wearing them over the Easter weekend. Very comfortable and true to size. I am a perfect size 7, that's what I ordered, and they fit perfectly. I'm saving these for special occasions, though.
I'd also recommend:
Ahnu, Naot, Merrill, Born
Celia B, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
These sandals have it all! The fit is great, it provides the support I need, they're very stylish and extremely comfortable. It is not often my old feet are this happy in a new shoe. It's usually Birkenstocks in the summer for me...but not this year! Love, love, love these sandals. I usually wear a 10 and a 9.5 did it for me in these.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
LOVE,LOVE,LOVE!! I have beeen searching for two years for a comfortable ankle sandal and failed over and over again but... today they arrived!! and are so perfect in everyway! Right to my size! ordering another pair for the way future I know these will last a long time there just too perfect! YAY!
Janet H, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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These shoes are amazing. They are so, so comfortable and look great with jeans, dresses...pretty much anything! They fit true to size. You may balk at the price but they are 100% worth it!
Julie, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Meant for narrow feet, this intricate and beautiful sandal is so soft and flexible,
clearly meant for walking in comfort. My feet are too wide, alas.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
These are super comfy, but like often noted, lacking in arch support. But they are exactly what I have wanted for my summer trip to Europe with endless days of walking in the heat. So I simply bought some gel/silicone stick on arch supports, that happen to be the same color as the base of the sandal and they seem to do the trick. They definitely run long, too.I ordered both the 8 and 8.5 based on reviews for my 8.5 sized feet, and the 8s are perfect, if not a tiny bit too long. I think a 7.5 would be too small though.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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These are adorable! I saw them in a catalog elsewhere, on a model, otherwise I might have passed them by. They look great and are amazingly comfortable. The straps are super soft leather. These look amazing with everything. What a great purchase!
I'd also recommend:
Sofft
Jen, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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I have worn these sandals for two summers straight. My favorite things about them:
â?¢They are comfortable without looking comfortable
â?¢The gold color goes with everything
â?¢I have extremely narrow feet and the lace up design solves this problem wonderfully
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Regularly a size 9&1/2.
The 8 fit perfect!
These shoes feel like dreams. I am going to wear them for a wedding to a trip on a tropical island. They will work awesome with dresses, leggings, shorts... anything. I'll also wear them all summer long! They really are so comfortable. I got the golden brown color, I'm pretty sure they winked at my as soon as I opened the box.
Thank you Zappos! I love the delivery especially since these ran so big :) Zappos, you make our wildest dreams come true #zapposorbust #zapposweloveyou #inzapposwetrust #zappos2020
Andrea C, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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I purchased these in the dark brown which is really more of a burnished bronze over a distressed brown. I love the color and the look of the shoe. I also own the platform versions in all the colors and absolutely adore each and every one of them! It's so hard to find a great shoe with height that's also comfortable and good looking. I purchased these because some outfits and days just call for more ground level shoes and these are fabulous! I can see maybe a little bit of break-in required as there may be some friction issues but only time will tell and I'm not worried enough to return them.
AnnieC, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Buying a really nice comfortable shoe is worth the extra price. You get style and comfort. It might not look like it has any arch support, but it does. It is hidden in the design of the shoe.
TT, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I love gentle souls! This shoe yo are a better ordering a 1/2 size down. The shoe made a squeak like noise from heel when walking around house but when the shoe got broken in it stopped.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
These shoes are amazing! I have very flat feet and was worried about a 2 week vacation in Europe. We walked close to 10 miles every day and I was the only person who did not have sore, achy feet at the end of the day and was blister-free. I didn't wear them at all or break them in before the trip and they were perfect.
Mary F, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Apparently, I have a bit of a shoe addiction, but, sadly, most of my many shoes are not that comfortable (very expensive shoes included), especially for long days. However, Gentle Souls Break My Heart sandals are absolutely the most comfortable shoes I have ever worn, (ironically, Gentle Souls is part of Kenneth Cole Reaction, and a pair of KCR shoes I had in the past were possibly the most painful pair of shoes I ever bought). The soles of the Gentle Souls are cushy, and the upper softly hugs the foot. If I have to do lots of walking, these are the shoes I want to wear; I live in Florida and can wear sandals all year. Some people complain of arch issues, but I don't have that problem luckily. I have several pairs and will buy more, because on top of loving how they feel, I love the way they look.
Connie D, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Crazy comfortable and very stylish. Love these sandals.
Mary B, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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I don't usually like flat shoes as I find them uncomfortable. These are an exception. They are fantastic and I can wear them all day. There is some cushion built in and they are incredibly well made and super comfortable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Very comfortable shoes, look just like the pictures. Did need to return my size for a half size smaller. Seem to run longer. I have a wider foot and these are quite comfortable in a medium. Zappos has the best customer service!
Patti V, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Love these shoes, wore them when traveling to
Europe and they were so comfortable for walking and stylish! Only bad thing about these is that the laces come untied easily and need to be retied a couple of times
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Great shoe--instantly comfortable! I will get these in black too. I got them for walking in Europe, and they were perfect--stylish & comfortable enough to walk in all day. There isn't much support, but there is a little cushion which I did not find in most sandals I tried before these.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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My go-to summer sandal! The footbed of this shoe is uber comfortable and makes standing on your feet all day a breeze.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Very pretty shoe and very lightweight. The cork color is pinkish and would look good against tan skin or skin with pink undertones. Does not look good against untanned skin -- guess how I know? For me this shoe ran 1/2 size larger than expected. I almost always wear a nine but this shoe was quite long. Also, it might be good on a rather wide foot. There's plenty of leather to cover the foot. My feet are narrow-ish and the straps closed completely over my foot when I tightened the laces. Very comfortable. The design gives structure to a light as air shoe.
Sara, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Adorable! These sandals are so comfortable, and are much cuter in person. I got the gold color and it's perfect. I am between a size 6.5 and a 7, and the 6.5 fits perfectly.
I'd also recommend:
ECCO
Amanda O, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
These are the perfect size 6.5. Not too long, not too short. The lace up style ensures you can fit them just right. I often find 7s too loose but the right length, and 6s too short but the right fit with straps. I can't tell you how many sandals I've sent back to Zappos for this reason, and these finally got it right. They are lightweight with just enough padding to feel comfortable. I got the gold and they are a great neutral, more like tan with some gold flakes. The sparkly laces were a little scratchy, but they included plain laces as well which are great. The plain laces are a little slippery, so i tie a double knot to ensure they won't come loose during the day. An easy fix in the hunt for the perfect sandal. I personally justify the price by saying this one sandal is worth 2 pairs of sandals both dressy and casual, if you need help with the price tag. (But I might forget this by the next time I'm looking for sandals!)
Andrea, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Most comfortable shoes I've ever had. Form to your foot. Sizing is very odd - I'm usually a 9.5 and I had to get the 8.5 in these.
Anonymous, Zappos Customer,
0 found this review helpful.