Customer Reviews New Balance MW813

Why shiny white sneakers are easy to clean and feel great on my arthritic feet. In fact they felt so good I bought a second pair.

After a few weeks the shoes have become so loose that my feet slide forward and my toes get sore from hitting the end of the shoe. I can't tighten them enough to keep my foot from slipping.

Have used New Balance for 29 years and have never been disappointed in their product. I have not changed my opinion following the recent order. The Website, Post Order Tracking was terrible. I was at a stressful point in the ordering process and was getting no adequate feedback from customer service, I thought it to be a hoax and was ready to Cancel my Credit Card thinking it had to be a illegitimate site/order. So for such a great product, they need to get the post part of the purchase problem solved, Thanks!

Exactly the NB for which I was looking. My older pairs always fit perfectly fine. The newer ones seem "smaller" in both width and length. My foot has not grown that much! I will find a NB store and have them take my foot measurements, however, of foot growth. I had to return the shoes. I will also go directly to a NB store when possible for best fit. Since Boston, I've always liked NB best. It DOES make a difference where the shoe is made/assembled. I do like the quality of the shoe and will seek correct fit.

I had two pairs of 993 walking shoes. They were better than the 813 - more comfortable and more support

Have purchased New Balance 813 a few times and like product. Last purchase was sent the wrong size. Not satisfied with length of time to receive refund!

The shoe fits my left foot which is in a drop toe brace. The right shoe fits a bit lose, be cause the shoe strings are about 2 inches to small. In order to utilize both holes at the top of the sneaker. To tie laces in the Heal lock fashion. In order to make a more snug fit. Laces should be about 2 inches longer.

I first bought an 11.5 4E. It was too narrow. I spoke to customer service and was told that the 12 4E was a half an inch wider. So I exchanged the shoes. The 12 4E was just as narrow as the 11.5 4E. Customer service is usually helpful but not in this case.

Since before Christmas I have been trying to order the 577 walking shoe but it is never in stock, not just in my size but in most sizes. My current 577's have lasted years but are now held together with Gorilla Glue so I ordered the 813's, supposedly a step up. They arrived quickly and are my size but are too short. They cannot be worn with any degree of comfort. I am returning them and will buy something locally that, while not what I want, at least will be comfortable.

I have worn New Balance walking shoes for years on the advice of my podiatrist. Since before Christmas I tried to order the 577 model but it is continually out of stock, not only in my size but in most sizes. My current 577's have lasted years but are now held together with gorilla glue so I broke down and ordered the 813's, what should have been the next step up. They are my size and look nice but are too short and cannot be worn comfortably. Since I can't wait any longer I will go to a store and buy something cheap but comfortable that won't last long.

Despite having worn New Balance 8.5 4E shoes for over 25 years, I could not get a good fit and had to return two pair. I tried a third time with a different style that seemed a little long, but tired of sending back and forth I decided to put on extra thick socks and walk a few miles. Unfortunately, I developed a large blister on the ball of my left foot so I have put then aside until I can think of something else (inserts?)--and the blister heals. As I wore them, I cannot in good faith send them back. So lesson learned. If I cannot find a store where I can try several sizes on, then I will wait rather then use mail order again.

need extra wide, found out 5e fits like normal 6e.

Feels good but looks too institutional. would be fine for servers.

The wide size was not available, apparently, in the black 813. I regrettably ordered anyway in the standard width. That was a mistake. The shoes are too tight but it was too much trouble to return them. I will use them anyway.

I'm a new dad so I figured I'd try these. Definitely ugly but comfy

These shoes are so uncomfortable, I bought Dr. Scholls gel soles, and the shoes are still uncomfortable. The shoe doesn't bend that much when walking. Kind of regret purchasing them.