Customer Reviews Rockport Total Motion 75mm Pointy Toe Pump
Write A ReviewRating Summmary:
593
593 total reviews
Review Breakdown:
64%5Rated 5 stars out of 5
17%4Rated 4 stars out of 5
10%3Rated 3 stars out of 5
6%2Rated 2 stars out of 5
3%1Rated 1 star out of 5
Customer Fit Survey:
58%"Felt true to size"
87%"Felt true to width"
69%"Moderate arch support"
Additional Reviews
Sort by:
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wanted to own these shoes. I tried my normal size of 5.5. It was about half a size too big. I tried a 5 which fit in the heel but too tight in the toe box. I decided that I was not meant to own these shoes. They look wonderful, though.
Maureen, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Beautiful shoe. Professional, with a little sex appeal for after hours. Felt long but I definitely couldn't go smaller in the toe box. Sadly they're headed back.
Nora M, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes are so beautiful. I loved the color and the cushion is great. I am returning these because the heel is too wide (my heel is a little narrow). I also recommend going down a full shoe size.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wish the rating options on this site would allow me to convey the ridiculously inconsistent the sizing on these shoes. I wear either an 8½ or a 9 in shoes. I ordered an 8½ in the black patent. I knew that I wanted neutral colored shoes but I waited to see how the first pair fit since the reviews were all over the place about sizing. Some reviews said order a half or even whole size down and some saying that we should order up. I got the 8½. It was ever so slightly tight but loosened after a couple of wears. Note that if you typically have issues with that gap at the heel, these shoes tend to create that issue so I was willing to go a tad on the small side to minimize the heel gap. After I confirmed that the 8½ worked for me, I ordered the same size in the warm taupe. When it arrived, it was huge. I called Zappos and they advised that I should order the 8½ again in the warm taupe, although I am not sure why since there was a 50-50 chance that the they first pair was the non-standard fit. After the third pair of size 8½ arrived, it was still too large. What is happening with the quality control?! I need neutral shoes that are comfortable, but I am almost to annoyed with the process of buying and returning that I am feeling like giving up and just buying another brand with more reliable sizing.
Jessica, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
The shoe is longer than it should be. I always wear a 5.5, had to order a 5, but that was EXACTLY the same as the 5.5. Returned.
Veronica U, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Shoe was cute but very uncomfortable. This was bought for a trade show and my feet hurt within the first 3 hours. I ended up using another shoe with a Dr Scholls insert to help get me by for the rest of the trade show.
I'd also recommend:
Not sure.
Wendy M, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Felt narrower and larger than marked width and size.
Lola, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
Run large and they won't exchange. Stay away. Can't tell what fits and what doesn't so it's a big risk.
Bill123456789,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
Extremely uncomfortable, squeezing and pressing down on my toes when I walk, even in wide width, however my heel slips out of the shoe so definitely not a size issue. Left blisters on my big and little toes for pressing down and rubbing.
1 D,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
I usually wear a 7M but that was too big. Then I ordered 6.5W, that was also big in the back and super uncomfortable. I was very disappointed with this Rockport pump. Returned them both.
Setareh,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
OMG! I think these shoes are made for drag queens and not actual women. I wear a 9.5 to 10, depending on the brand. They didn't have a 9.5 in "wide" so I got the 10, thinking it would be a smidge bigger, and maybe I'd have to put the little cushions in at the heel to snug them up. When I took them out of the box, they were soooo long and narrow, I thought they made a mistake and sent a size bigger. Nope, 10 wide, just as I ordered.
I tried them on, and sure enough, far too long--so much so they were falling off my heels. I am pretty desperate for a pair of black heels comfortable enough for work, so I thought I could save them by adding a pair of inserts to take up the extra room. Nope, still too big, and with the space between the back of my foot and the back of the shoe, I look like a little girl playing dress-up. Not only this, but when I looked at the shoes on my feet from a standing position, I noticed that the curve of the outside edge of the vamps don't match. Completely different shapes. So the left shoe has a bulkier toe-box than the right. Might as well be a shoe each from two different pairs.
For the price, you would think this company would know what they're doing, and not slap the shoes together as if they're cheap Chinese knock-offs.
SunshineMama, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Zappos!! You sent the wrong size. I received a 9w patent and ordered a 10 w smooth leather. ???
Sarah, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
Terribly uncomfortable - gave me a horrible blister after a few hours of wearing
1st T,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe has a very short toe box and the fit was incredibly uncomfortable. The texture of the leather is very attractive
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very much liked the color and style, however, this is not a Wide Width. I found the shoe to be narrower than a Wide. Returning, do not want aches in my feet.
Joan, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This may be the most uncomfortable shoe I have ever worn. Nothing like advertised.
Paula, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes are SO comfortable but the material absorbs stink like nothing I've ever experienced! I have to thrown them out after only a few months because they smell so bad. Very disappointed because they really are comfortable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
So disappointed that these shoes are both too wide and too big!!
Carol, Zappos Customer,
0 found this review helpful.