Customer Reviews Lucky Brand Basel
Write A ReviewRating Summmary:
1449
1,449 total reviews
Review Breakdown:
55%5Rated 5 stars out of 5
14%4Rated 4 stars out of 5
15%3Rated 3 stars out of 5
8%2Rated 2 stars out of 5
8%1Rated 1 star out of 5
Customer Fit Survey:
72%"Felt true to size"
82%"Felt true to width"
85%"Moderate arch support"
Additional Reviews
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Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I want to love these shoes! They are beautiful and well made, however, they are a half size too small and have a narrow toe box. The left bootie felt smaller than the right one, making them even more uncomfortable. Make sure to order a half size larger.
Andrea R, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Lucky Brand
Looked at the comments about these boots for a long time and finally decided to purchase. Glad I did. These are very comfortable and look great. Ordered a size 8 (which is my regular size) in the black and not problems so far. I wear them at least once a week.
These are made of very soft leather, so I would not recommend wearing them in the rain, as I can see how they could get stained easily and damaged.
Purple L,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Lucky Brand
I've been wearing these since last Christmas and I love them - they go with everything, the heels are quiet against the ground (I had returned several pairs of other black ankle booties because I hate loud shoes), and they're relatively comfortable. The only issue I've had is probably because I've worn them 3-4 days a week for 8 months - the leather exterior has started to peel on the sides and some on the toes. Also the sole, which you see as dark brown in the photos, gets scuffed easily and lightens, so the sole is more of a light yellow-brown now. I definitely love these but I wish I didn't have to be delicate with them.
Katie,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Great look but 1/2 size too small. didn't have time to reorder next size.
I'd also recommend:
born
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Truly beautiful shoes. I need a lot of cushion, so it's to my chagrin that the minimal padding reduces to nothing around the edge of the foot; the side of my big toe gets no cushion (and is basically right on top of the sole). I added an insole, but the boots weren't quite roomy enough for that.
In addition, the outside zipper hit my ankle bones, but unzipping slightly fixed the discomfort there.
The padding problem aside, I was impressed with the flexibility and shock absorption of the heel and sole. These could be great for someone who doesn't need much cushion.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Lucky Brand
I wear these booties to work for height. Not to high and not to low.
Saltpep,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Lucky Brand
Great fit and cute bootie...looks great with jeans rolled up.
Jule,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
This boot looks nice but was not comfortable. No cushion inside, very uncomfortable on my heels. They are good looking, but didn’t feel good on my feet. Sorry.
Naancy, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
They fit fairly well but I felt that the suede finish would not look well after a short time. Probably easily scuffed.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
Fit comfortably. Wanted to keep, but back of one heel and parts of the side of the sole already looked worn or just not well made. It also had a strong smell of spray paint or glue. Made me wonder if the worn spot on the back of one heel was really just a bad dye job. Returning.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
This was my second pair of these boots, they must’ve changed the design, they weren’t nearly as comfortable and felt larger than size. Unfortunately, I had to return them
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
The toe area is more narrow and you foot feels like it's slipping out of the boot even with socks.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
The boots look very nice, but the heel started to peel after just one wear
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
nice quality; well made, soft leather. interesting that they zip on both sides. top/front looks sloppy when on; no structure to the "front ankle" part of the boot.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Nice boots but much too narrow for my wide foot.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
Zippers are very hard to move up. Tight at heels
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
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Poor SupportGreat Support
Zippers were extemely hard to pull up and pull down. Outer suede was very thin and did not have the usual feel of suede.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky BrandIncentivized Review
This review was submitted as a sweepstakes or contest entry in exchange for an opportunity to win a prize.
I like these booties they fit well. The color is nice. the one thing is the heals on the booties lost a lot of color after wearing them a few times
Dawn,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Ankle and instep fits loosely. So loose that my heels came out if the boot. Nice soft leather though. Returned to find one with better fit.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
The heel rode up and down when I walked
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky BrandIncentivized Review
This review was submitted as a sweepstakes or contest entry in exchange for an opportunity to win a prize.
I bought my boots (on sale) online at Lucky Brand and loved the look and fit. Unfortunately, after one day's wear, the finish on the right heel flaked off on over half of the heel, revealing a white stacked heel. When I contacted customer service I was informed that I would need to return the shoes, get a refund, and order a new pair (no longer on sale). I decided to paint the heel with markers. They don't look great and I'm not sure I'd get more of this brand after this experience.
Kath,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I love these boots. I wear them all the time. I’ve had them for about a year but the soles don’t hold up very well. They are super comfortable but don’t seem like they will last a long time.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These Lucky Brand Basel booties are very attractive in style & appearance, and I love the "Stonerock" color. Unfortunately they are somewhat hard/rigid and inflexible. These may work fine for some people, but I realize I need boots that are more flexible & soft. If you don't need soft shoes, these are great as they are very cute & have a nice low heel. I most certainly would've kept these if the leather/make had been less stiff but will have to return them.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
the zipper was hard to close
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Too big for my foot
Anonymous, Zappos Customer,
0 found this review helpful.