Customer Reviews SoftWalk Rocklin
Write A ReviewRating Summmary:
805
805 total reviews
Review Breakdown:
48%5Rated 5 stars out of 5
17%4Rated 4 stars out of 5
18%3Rated 3 stars out of 5
9%2Rated 2 stars out of 5
8%1Rated 1 star out of 5
Customer Fit Survey:
82%"Felt true to size"
81%"Felt true to width"
76%"Moderate arch support"
Additional Reviews
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
This shoe is really comfortable. It has a cushy insole and nice arch support. I have never worn SoftWalks before so based on other reviewers' comments I ordered my usual 8M but also the 8.5M and the 8.5N. Surprisingly, the 8.5N fit me the best. Thanks, Zappos, for your great return policy and awesome customer service! It helps ensure your customers get the right fit.
I'd also recommend:
Taos, Born
Anonymous, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These slipped some on my surgery feet. It is difficult to find the right fit for me because of the width I need. These were good in that area. It was the back heel that slipped
I'd also recommend:
Any stylish 7WW shoe!!
Victoria, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
So happy this shoe was the width I needed. But unfortunately the shoes rubbed my ankles; they were too short.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These are a replacement pair for an older version I've worn for years. Got two compliments the first day I wore them. The leather is stiff and rubbed my ankles a bit, but should be fine when I break them in.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
The suede is very shiny around the toe area, so much that I thought they were scuffed. But, they seem comfortable, and at my shoe size 12WW, I am happy to find comfortable and somewhat stylish booties, so I am keeping them.
Deanna, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This Softwalk Rocklin in Black Tumbled Leather is perfect for my needs, however it seems to run about 1/2 size too long. I can almost wear it with a very thick sock, but then it cramps the pinkie toe on my wider foot. I ordered a 9.0 WW, and the extra wide width is perfect, but there is 1/4" to 1/2" extra length behind my heel once my foot settles into the shoe. So, I would say that this shoe runs LONG, but NOT Large in it's sizing. I usually need a 9.0 W, but in this shoe I need an 8.5 WW, which I should be able to wear with thin socks. I loved the black leather with the brown sole, but that does give it a more casual vibe. I love the simplicity of the style and the high vamp in the front. Also Really Love the STEEL shank!
I'd also recommend:
Natualizer, Life Stride, Cobb Hill
Liz, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at SoftWalk
I love these boots. I have bunions and toe issues that make shoe fit challenging. I bought these in a double wide and they fit perfectly. I bought them in tan suede and the color goes with so many of my clothes.
Sallie C,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I loved the feel of these. They were very comfortable. I have two other pairs of Soft Walk booties, both are size 71/2, but I needed an 8 in these. The only reason I returned them was because I wanted a darker grey color, so I chose the vionic.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Loved these boots when I bought them. Wore them into Manhattan and not too bad, but some width issues after couple hours. Wore them again today to an event and disappointed. I am usually medium-wide, depends on the brand. I ordered these in wide for heavier socks in winter. Folks, these are NOT wide, even with thin, fall socks. Order the double wide! I have very difficult feet....very high arch and wear a 10 1/2, which most manufacturers don't even make. The leather feels like butter, which I love..........but, regrettfully, I am ordering AGAIN, this time in DOUBLE WIDE and donating my recent purchase. I've tried 15 different boots from Zappos....surprised they haven't tossed me as a customer. Love u Zappos, and hope I love the double wides!!! (I WILL FIND BOOTS!)
Anonymous, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This is the perfect bootie but what the heck with the so-called arch support? There is a foam, semi-circle "pad" inside the shoe that sticks up so much I almost couldn't get my foot in the bootie. And then when I had them on? It felt like a hard marble hitting my arches. Ouch. I'd actually ordered this bootie in two colors so hoped that maybe the other color would fit differently. Nope. Same exact hard marble feeling in my arch. Otherwise, these fit great. Roomy in front, snug in the back so I didn't walk out of the boots. If I could take the arch "thing" out, I would have kept them. Oh, well, they are going back.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Funny-I ordered size 8w but received 7.5w. Decided to try it before returning. It fits perfectly. So that’s why I said it runs 1/2 size large- because it does!
The bootie itself is FABULOUS! I hope I can keep the black dude looking great because it’s so classy.
So happy it doesn’t have a pointy toe box but still looks chic. I have lots of foot issues and this booty is comfy right out of the box.
Judi, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
Excellent booties. Perfect heel height and classy black suede. They are extremely comfortable. The only reason I give 4 stars instead of 5 is after 6 months of wear the heel is crumbling a bit. Otherwise excellent bootie.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
These are great looking booties but could not find a size too fit. I first ordered my normal size 6M. It was too small in both directions. I reordered in 6.5 W and they were huge.
I'd also recommend:
Naot
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
The boot looks nice, however, the manufacturer uses the same sole as a medium on a wide shoe. The toe Bo’s was not wide enough and the heel was too loose.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
The leather is so stiff it bit into the ankle bone on my right foot. Had to send back.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
No real padding in the inside.
I'd also recommend:
Munro
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Though I ordered the wide, they still felt too narrow and I ended up returning them.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I really liked the boot, but the color wan't true to what the picture showed. I ordered the saddle color and thought it would be a soft brown but it had much more yellow in the brown, not the color I wanted
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
This is my second pair. I love these shoes. They are super comfortable and beautiful!The only problem I have is they don't last for too long. The heel looks destroyed and suade a bit worn out after only 6-10months of wearing them. I really wish they were more durable.
Christina, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
The boots are shorter and not the quality I expected for $150 boots.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
These weren’t quiet as cute or as comfortable as I wanted them to. As others have noted the arch support seems to hit at an odd spot. If I liked the look better, I might try sizing up because this isn’t a very generous 9 (sometime I wear an 8.5). However, the color is a little more brown grey rather than true gray (mushroom comes to mind). Also, the shoes show signs they’ve been worn and that makes me wonder about longevity.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
So cute but even the wide didn't fit my wide foot.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These were very comfortable when I first tried them on, however, I have worn the boots twice now, and they stretched a lot. Also, after just two days wearing them there is already wear on the sole and heel. I am not confident these will last very long, and for the price, I expect more.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The fit and size were spot on. I loved this boot but unfortunately they developed holes in the soles pretty quickly. For the money I expect better quality. This is particularly disappointing because of how difficult it is to find cute wide width shoes.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
If you are looking for a very comfortable everyday looking shoe, these boots could work. I was hoping for something more exciting and sexy, and the no-nonsense grip and soft heel just made these not fit that bill. Heel is not wooden, boots don't make the boot "clack" when you walk. Very soft leather though and luxurious footbed.
KS, Zappos Customer,
1 found this review helpful.