Customer Reviews Birkenstock Milano - Leather Soft Footbed (Unisex)

Ordered a size 45. Received a size 46. Now size 45 is out of stock. I should have ordered through Amazon. Refunds via Zappos take forever.

I ordered a 45 and received a 46. Now size 45 is out of stock.

The description on this item is wrong; these are NOT Soft Footbed. The pictures are correct. When I originally ordered and contacted Zappos, they told me I received the wrong item. So I exchanged and now received another pair that is still NOT Soft Footbed. Additionally, this pair is in poor condition having been worn by someone else, scuffed up, and even left their foot markings. Wow Zappos, this is really how you treat customers?

Don’t really know about the product I ordered because the wrong item was sent. The description clearly says the product has the soft footbed. What was delivered does not have the soft footbed.

The sandal seemed too wide and too long. Us the leather was so stiff in the straps they hurt my feet.

They were supposed to be soft bed and they are not

You sent me shoes that did not have the soft footbed as ordered.

Shoe listed as 'soft footbed'. Shipped different model which wasn't soft foot bed - returned them.

Was mailed Birkenstocks with the wrong footbed twice. Appreciated the extremely fast service, but the items were incorrect.

Shoe is okay. Comfortable and pretty. The thing is it doesn’t come with original box and even without tag which really bothers me. Apparently it is not a new shoes. I had to change the size and all shoes come without box and tag. It is expensive shoes and it seems like Zappos doesn’t really care…

I buy a brand new pair, however; when I get the sandals, they aren't in a box, they are in a sealed bag and I realized they have been worn by someone, probably returned and subsequently Zappos sends them to me as a "new pair" , this is disgusting and I find it outrageous to be honest.

you managed to send the wrong size, color, AND model......plus it was a womens shoe instead of a mens......

First and last pair of Birkenstocks. Rock hard footbed, long in length and too narrow in width. Leather too thick and initial buckling took about 20 minutes. Felt like I was walking on the straps. Unwearable.

the shoes came in a box size 42 but the sandals inside the box were size 39. I ordered a men's size 9-9 1/2 so I think the box size would have worked, had they contained the correct size shoes inside. Also, I think the shoes inside the box were women's, not mens sizing.

Unfortunately the sandals arrived with what appeared to be a significant manufacture’s defect. The heel strap had chunks out of it but it had by dyed the color of the rest of the shoe. There was a definite oversight by quality control. I sent them back.

Horrible! The 45s Soft&Orig Footbed in my Arizonas fit perfectly. These however, toes were right up on the lip. When I loosened the back strap all the way, they may have worked but the function of the back strap was useless my heel was coming out making a backstrap useless. Weird!!!

they were not NEW! not sure what happened there but they came with a defect cork and sole.