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Customer Reviews UGG Alena

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Rating Summmary:

1,219 total reviews

Review Breakdown:

69%5Rated 5 stars out of 5

14%4Rated 4 stars out of 5

7%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

44%"Felt true to size"

74%"Felt true to width"

57%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The toe box is extremely small/narrow. I know it will stretch, so I could maybe live with it until that happens. But it was large in the back so my heel slipped with every step. Too annoying to try to deal with, especially at that price. I thought the picture was super cute but was a little disappointed when I saw the product in hand. I'm returning.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The top part of the toe box was very tight across the top of my foot, and at the same time the entire back of my foot came out of the shoe with every step. Not worth the price for the fit.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Way too small. I ordered a 10 for my Grandmother, they did not fit her (normally a 9.5). I tried them on and they fit me perfectly and I usually wear an 8.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered a size up and still could barely squeeze my foot into this slipper. Order 2 sizes up! They are also really narrow and tight in the toes.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
Unfortunately they pinched my toes so much there was no way. Sad to have to return because they were cute and warm.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
I bought these because loved the fur around thesides and I thought that's how they would look! Unfortunately they need to be folded to look this way and it's hard to keep them folded so when they are unfolded they just look weird. Disappointed.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
I would love to give these slippers 5 stars. They are very warm and comfy. I have no problem with the sides staying up. That is one of the reasons I bought these to keep my ankles warm. However, the disappointment is that my right slipper the top seam keeps coming undone. I have to get out a needle and sew it tight again. Might last a few weeks and then have to repeat the process again. Slippers for this amount of money I shouldn't have to spend so much time in repair and maintenance. Disappointed.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
Can't find anything nice to say. Ties don't tighten or stay tied. Sides don't stay rolled up.......l own 9 pairs of Uggs and all of them are great!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
Very narrow in the toe, even after sizing up 1 size. Also felt foot over the side edges of narrow sole.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG US
I HAVE HAD UGG SLIPPERS BEFORE AND THEY WERE ALL THE SAME SIZE, FOUR PAIR..BUT THESE NEW ONES WERE TOO SMALL. SAME SIZE AS BEFORBUT TOO SMALL.I AM AWAITING THE EXCHANGE FOR THE NEXT SIZE UP...
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
I HAVE HAD UGG SLIPPERS BEFORE AND THEY WERE ALL THE SAME SIZE, FOUR PAIR..BUT THESE NEW ONES WERE TOO SMALL. SAME SIZE AS BEFOR...BUT TOO SMALL.I AM AWAITING THE EXCHANGE FOR THE NEXT SIZE UP...
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
Shoes are very nice!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
They look cute, but they are not lamb skin lined but wool pulled through fabric like fake fure. Lining is allready comming unglued ftom the outer leather. Cheaply made. Not built like the old uggs. I have a older pair of these that are real lamb skin and well made. The insert is just as bad. Feet swet right through the material. Size feels 1/2 size to small.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
The stitching came undone before I owned them even for a year. They were comfortable but not worth the purchase
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
Shoe fits tight... I have several pairs of UGGS but these just didn't fit well :(
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
I am usually a fan of Bean footwear, but not these slippers. I usually wear 7 1/2, but read reviews and ordered a size 7, I was excited to receive, but once I put them on and walked a few steps, had to take off - the toe area was extremely tight and hurt my feet and the heel kept slipping off. Sadly I won't be ordering from bean too much longer since they have chosen to have items made in China and the quality is extremely poor. I don't mind paying a higher price if the quality was there.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
They broke but customer service has been responsible and responsive. So bad review for the shoe. Good review for service
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
Had to return and got slippers instead
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
If I could have tied it I might have been able to make it work for my narrow foot but it was also just so ugly I am Glad I found a nicer slipper!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
I've wanted these shoes for at least a year or two. My feet just didn't fit :( I'm a size 7.5 with high arches and moderately wide feet. Going up a size didn't work either. They are just waaaay TOO narrow.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have ordered this slippers for several year. I reordered this year and after a week of very minimal wear, the stitching unraveled. Sent them back received another pair of the same slipper. Same thing happened after two weeks. I will no longer buy slippers with stitching around the toe. Not worth it. I wear them mostly inside, not so concerned about looks as comfort and durability.
I'd also recommend:
Acorn
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Ridiculously narrow. All the reviews on this topic are right.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
I don like how is looking
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
THE PRODUCT WAS RETURNED IMMEDIATELY. THE SIZING WAS WAAAAY OFF.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
These House shoes were a Christmas gift. I got the size from my daughter UGG boots. They were a size 6.So that is the size I ordered for the house shoes.Now she is going to have return them and go up to a size 7. Now I am not sure if the size 7 will fit .This is just a guess on her part.I hope that the replacement shoes will be the right size. I was very disappointed when I gave her the shoes and they didn't fit. I was sure that using the size from the boots would be the correct size to order.
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0 found this review helpful.

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