Ballet Inspired
Graceful silhouettes meet modern comfort. 
Shop Now

Customer Reviews New Balance Hook and Loop 577

Write A Review

Rating Summmary:

1,613 total reviews
New Balance Hook and Loop 577

Review Breakdown:

59%5Rated 5 stars out of 5

17%4Rated 4 stars out of 5

10%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

8%1Rated 1 star out of 5

Customer Fit Survey:

83%"Felt true to size"

82%"Felt true to width"

80%"Moderate arch support"

Additional Reviews

Sort by:
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have multiple New Balance shoes but for some reason this one runs small with the same size I have always used. I had bought 2 of them because of a great price I found, but unfortunately both are going back because they're too tight in the starting from behind the toes to the tip of the toes. Off to search for the next pair of sneakers.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I returned the shoes to New Balance. Shoes in another color had fit perfectly.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Inside seam under the laces is ridged and cuts into the top of my foot, so the right shoe is unwearable.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Wish I had noticed they were velcro instead of tie shoes.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Ordered pair shoe that appears to have smaller size than indicated on box. Still waiting for correct size or refund my card.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Had to return the shoe. Fit too snug. Chose this shoe because my feet are subject to swelling and thought the hook&loop could adjust accordingly, but did not. Shoe was ordered specifically to fit foot measurements by drawing and measuring an outline on paper. Unfortunately, shoe didn't conform.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I recently ordered NB shoes and take a 10.5. I wear a 10.5 in all shoes I buy. This 10.5 was maybe a size too small
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Good quality shoes but NOT true size...SMALL... Wish I could return them. Cancelled a second order from NB.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I previously purchased several pairs that were great. This pair had no quality control. the base of the tongue on both shoes is very heavy and irritates both feet. Both tongues were sown in crooked so they immediately shift to the side after just a few steps creating discomfort. A one star rating exceeds the quality.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Within 2 weeks, one of the Velcro snaps began to come unsewed. Not a happy camper. Took it to a shoe repair shop rather than trying to send it back to you for repair.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
The shoes are squeaky. Every movement...squeak! And there are no laces, they are Velcro instead.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe seemed incredibly narrow. The straps would barely close for my husband. He normally has no trouble fitting into a medium width.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The Velcro on one shoe does not adhere therefore I am returning the shoes
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have always ordered 813's and should have not tried to order a cheaper shoe. I wanted a 4 wide and am sure the shoe was only 2 wide. I could not get the shoe on. Also the Velcro strap was short. I should have stayed with the 813's.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The left shoe fit fine, the right shoe tongue dug into my foot. It looks like it was glued in with too much overhang which allowed the tongue to dig into my foot. I returned the pair and they were replaced with another pair that had the same problem. I returned them also. I've been wearing New Balance shoes for years with out problem. Apparently, this is a manufacturing glitch with this model.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Unfortunately needed to return shoes. Shoe itself is comfortable. My husband has a high arch so the velcro straps are way too short. Most of the velcro remains exposted after attempting to close the shoe.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Sorry, NB. This shoe doesn't cut it. Bought the same size as the 928s I've been using and couldn't even get my foot into the shoe. Side by side, this shoe was an inch shorter with a smaller toe box.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
My problem with these shoes was that the tongue was too long, and also I couldn't close the top velcro strap suffiently. The length and width of the shoes was OK. So I had to return them, pity...
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at L.L. Bean
I have used this NB shoe prior, two previous pair, and never had the problem I experienced. I have inserts I need to use dew to toe amputations and need a shoe with a removable insole. The recent pair of shoes did not have enough height at point of the arch in my foot so I could close the shoe with the straps without cutting into the top of my foot. I experienced this with the 9 1/2 and 10 ee sizes I tried. I noticed a lessening of the quality of the straps. The way the tongue was shorter than in previous shoes which caused the seam to be higher on my arch than previous shoes.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
The shoes was too small and then tongue of the shoe doesn’t same to be shown right
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at L.L. Bean
I didn't even have my husband try on the plastic shoes. His feet would have sweated in them. I have returned them.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
This model of shoe runs way to small and narrow.Too much discomfort.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Bought my dad a pair of these for his birthday because of the only shoes that he can get on wear due to his back with the velcro straps we have bought 3 pair now and the velcro straps are too short why is the company not addressing this issue. He had no problems with his old pair. Very disappointing.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The hook & loop straps are way too short, and come out completely when you put your foot in the shoe. The shoes are assembled in the USA, but they feel like the components are what you would receive with a $39.00 walking shoe.
I'd also recommend:
I normally like a New Balance shoe, but this pair is crap.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Destination XL
it is not great,it's poorley made,your co. should mot sell this product
,
0 found this review helpful.

Join Our Email List

Never miss out on latest drops & sales—plus, new subscribers get 10% off.*

*One code per email address.