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Customer Reviews New Balance Hook and Loop 577

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Rating Summmary:

1,613 total reviews
New Balance Hook and Loop 577

Review Breakdown:

59%5Rated 5 stars out of 5

17%4Rated 4 stars out of 5

10%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

8%1Rated 1 star out of 5

Customer Fit Survey:

83%"Felt true to size"

82%"Felt true to width"

80%"Moderate arch support"

Additional Reviews

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Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
very little velcro on straps - barely enough to hold - returning them for that reason
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have always been able to wear the size I ordered, but this pair is comparatively tight. The Velcro straps are not long enough to latch... they need to be at least a full inch longer.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at L.L. Bean
I bought these shoes only for use on my treadmill and exercise bike. They never leave the house - never. I started to experience some lower leg pain after about two weeks use and decided to replace the insoles with a "gel" type product. What a disappointment when I removed the factory insoles. They are thin and offer very little cushioning - no wonder my lower legs hurt. The construction and fit of the shoes is great, so hopefully my new insoles will be better for my lower legs.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Bought these for my husband after he had shoulder surgery and could not tie his shoes for 6 weeks. I purchased the same size as his other New Balance shoes but this pair did not fit. It was shorter and narrower than a similar pair he had that tied. We sent them back for a 1/2 size longer and a wide width instead of medium. The exchange went smoothly and we appreciated the fact that we did not have to wait for the shoes to be received by Zappo's before they sent the replacement. I did the entire transaction online and it was really convenient. The second pair fit much better and were comfortable but squeak slightly when he walks. We will keep them for the convenience of the velcro for his recovery from surgery but I would not recommend or buy another pair.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
My Black 577's are too tight of fit than my White 577's that I received previously. Takes too long to break them in, and then they get loose.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This purchase was the third attempt to find a velcro style shoe for my husband who is in a nursing home. Didn't know his size would be so hard to find. So glad for free shipping and returns!
I'd also recommend:
Avia
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
shoelaces to long for someone with a b width. shoes to deep. and to high. not pleased with these shoes. would like to return them. i have worn them once.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at L.L. Bean
I rated this shoe a three, for a walking shoe they should be more comfortable than they are. After about 2 hours on my feet, my feet ache more than I feel they should. I had more comfort in a pair of $19 Dickies from Costco then these.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Believe it or not they squeak when I walk. Do you have any suggestions?
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I have a high mid-foot, and I thought this SL-2 last would fit having a taller mid-foot height. But the straps were too short. I presume they used "average straps and not long ones. Zappos is great. New Balance is a well made and well designed shoe with lots of sizes.
I'd also recommend:
Stay with New Balance
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
My husband has worn this particular shoe for at least a couple of years. I ordered a replacement pair exactly like the first ones, but they were defective: I both called customer service with this info and submitted a review. I asked for a replacement, which I am now returning because this pair has exactly the same defect as the other pair we have to return. When we can be assured of receiving a pair that is not defective, we will order again. Thanks much. . .we love Zappos. . .just wish you stocked 7 S shoes for me!
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at L.L. Bean
These shoes fit good and are comfortable. However, after wearing for awhile they tend to come apart at the toe seams. I wish they were more rugged but I haven't found anything else that fits as well. Since they are guaranteed and you do replace them if they come apart, I continue to order them.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
This is the first time in years of use that the top loop (hook) is crooked, It does not go over the shoe straight. It can still be used and the shoes fir fine but is distracting in appearance in the loop area. .
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Comfortable and convenient; but the velcro straps are too short. That's been a complaint for years. Why can't it be addressed??
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
The shoe was comfortable but it looked like an orthopec shoe at the toe box. I am 65 but still prefer something a little more stylish. I returned it for a comfortable shoe in the "work shoe" category that was just as comfortable but much better looking.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I had the Hook-and-Loop New Balance shoe in size 13 white and that was a perfect fit. These shoes were too short and not as comfortable.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
It appears that all of the straps on the new New Balance Hook-and-Loop shoes do not cross totally from one side to the other. The velcro snags pants and catches on furniture. My husband of medium to small build, could not wear them.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are really nice shoes, but the Velcro strap on my left foot didn't really reach the other side, thus not attractive. The shoe has no padding, so I'd have to get support from Dr. Scholls. Great idea, but didn't work for me.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I recently ordered a pair of the MW557 11.5 4E Hook & Loop in black. I own a pair of these shoes in white in a laced version and found them to be a very comfortable walking shoe. I walk about 5 miles per day. I was very disappointed in the length of the straps on the MW557 I ordered and returned them immediately. I have a wide foot thus the 4E width, but I do not have a high instep and yet the hook & loop straps were not of adequate length. The folks at Zappo's handled this situation wonderfully and had a pair of replacement New Balance Dunham Winslow shoes at my house in 3 days.
I'd also recommend:
New Balance Dunham Winslow
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at L.L. Bean
The shoes fit very well and are comfortable. The velcro straps hold tight but I can see where the velcro is separating from the leather. This is after two weeks of wear. I will probably have to glue it.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
I purchased this shoe for my 87 year old father, the top strap is too short to be attached completely or easily. I had to take the shoes to a shoe maker and have an extension made. The shoes fit perfectly.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at L.L. Bean
Only gave three stars 'cause not sure how they'll hold up yet. Bought these for my husband who has issues tying his shoes. He wanted to try the velcro sneakers to see if it was any easier than bending over to tie the shoes. These sneakers, or 'walking shoes' I guess they're called, look good and fit well. He got them in wide and the wide seemed to fit fine. At first I was concerned that the tabs that fasten on the velcro didn't pull far enough over on the velcro, if you know what I mean. Lots of velcro still exposed. But then he pulled the closure tighter and they fastened better, and he said it didn't hurt, so we'll see. My husband is very, very hard on his shoes so I want to see how well the velcro holds up for him; if it keeps the shoe closed and doesn't wear out too fast.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at L.L. Bean
I have bought five pairs of these shoes simply because they are one of the few walking shoes available in 13 EEEE. The shoes are comfortable. However, the two oldest pairs have had separation of the front side of both feet indicating that they are poorly stiched at these points. The major difficulty besides the aesthetics is that water soaks the toe regions if you walk in the rain. Even the newest pair that I bought in the last couple of months seems to have the same stitching.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
The price was right, and the delivery was amazing! The shoes fit once they were on, but they were very difficult to put on, and the upper hook-and-loop straps wouldn't close. This was very strange, since my normal width is E, and these were EE.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at L.L. Bean
The straps for hooking and looping to fasten the shoes were too short. Each strap was about an inch shorter than the ones that my husband just stopped wearing.
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0 found this review helpful.

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