The Celebration Shop
Special occasion pairs for every yes on your calendar.
Shop Now

Customer Reviews New Balance MW928

Write A Review

Rating Summmary:

247 total reviews

Review Breakdown:

67%5Rated 5 stars out of 5

13%4Rated 4 stars out of 5

4%3Rated 3 stars out of 5

7%2Rated 2 stars out of 5

10%1Rated 1 star out of 5

Customer Fit Survey:

89%"Felt true to size"

86%"Felt true to width"

46%"Moderate arch support"

Additional Reviews

Sort by:
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I was impressed by the quality of the shoes--better than others I have had in the past. And they fit! They were comfortable from the beginning so I am quite happy with this choice.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Just what I needed - a walking shoe that I can wear anywhere and still look good. Also, it was available in a narrow width, which I require. Very comfortable shoe, well made and at a reasonable price.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Been having a very hard time finding shoes wide enough for my feet. These fit the bill. They are a bit heavy compared to running shoes, and are a bit slippery in the wet, but with that said, I walk 3-4 miles a day, every day of the week, outdoors on concrete, and after a month, they show no signs of wear. I don't love that they are such a bright white, but they do the job.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is the shoe company to use. They went out of there way to make sure I had what I wanted, needed and were wery helpful. No need to go anywhere else.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Iam just returning this pair because of the (my mistake) ordered the wrong size. I have since reordered the correct size and the shoe fits great! New Balance cannot be beat for sure fit from the box and are comfortable as heck to wear all day. New Balance is my work shoe of choice. thanks
I'd also recommend:
none NB is for ME
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is my 4th pair of this shoe with the first being a 926, then 2 pair of 927's and now this 928. I've spent a small fortune on shoes looking for something that my flat arches could tolerate while being on my feet 10-12 hours a day on concrete. Bar none these New Balances are the best I have come across so far. A motion control shoe that provides plenty of lateral stability and arch support. Combine this with a Superfeet or Sole insole and you have just the ticket for anyone who has flat arches or over pronates. I also am unlucky enough to have a bunion and need a wide toe box for comfort. This shoe fixes that problem as well. I haven't worn all the shoes out there, but I'd be hard pressed to find a better fitting more comfortable shoe than the 928 or any of its predecessors. Worth every penny, in my opinion.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Great shoe. Great fit. I am a diabetic and have a few problems with my feet. This shoe is built the right way to give support and comfort. Zappos filled and shipped the order quickly.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I purchased these for my husband who has severe arthritis and these are the only shoes that are always comfortable. He has no complaints at all.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I purchased these for my Dad. He has ankle problems and even has to wear a brace on one of them. He loves these. They are super comfortable and provide great stability.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have plantar fasciitis and these shoes helped a lot. Very comfortable. Only negative is that they are not waterproof. Toes get wet in the rain. For this price they should be waterproof.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered these because they offered a narrow width which is very difficult to find in an athletic shoe. Actually I could not find availability in A New Balance store or at New Balance's website. Zappos had it!
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love them. Comfortable and excellent walking/training shoes. Have both brown and black.
I'd also recommend:
Can't comment on other brands-only buy NB
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I like New Balance shoes already, but I love the two velcro straps for ease of putting on and taking off...the sole is comfortable, like walking on air, and overall this shoe is sensational. I don't run or play sports in these, so I'm not sure about the support for those kind of activities but as far walking, traveling and wearing around the house...5 stars!
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Zappos is a company that goes above and beyond to help their customers. I am very satisfied with their service. I have tried others and you can't beat Zappos.
I'd also recommend:
I only wear new balance because of my AFO's
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Poor SupportGreat Support
I was surprized how light these shoes are. My biggest concern was the amount of room I'll have for my toes to be free and comfortable, and they were. Great Walking Shoes.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Great shoes with great support and no break-in needed. Stand on a hard surface all day and the support makes these a great choice.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Comfortable shoe would suggest this to anyone with wide feet. I have arthritis with some bumps on my feet. This shoe allows for secure closer yet stable walking platform and all day comfort. Concerning arch there isn't much of one making this shoe ideal for a flat footed man like me. I found them easy to break in within the first day without blisters or fatigue to my feet. I enjoyed the ease of clean up. The first day I had them I stepped in red clay. I took a damp wash cloth and wiped away all of the muddy clay without much effort. I am going to purchase a second pair as backup in another color. I would recommend this shoe to anyone with a wide foot. Thank you Zappos for making me comfortable again. I had never had such a wonderful experience shopping for shoes.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have had several (4) pairs of these NB shoes. These shoes are the most comfortable I've found, I spend very long hours in the kitchen and highly recommend these shoes.
I'd also recommend:
None
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
My husband has plantar fasciitis and other problems with his feet and he says these shoes are really comfortable.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is my second pair of this shoe. It is well constructed, comfortable, and durable. It is helpful that New Balance makes narrow widths.
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These newer New Balance shoes seem to have a very different width sizing. The 4E width was slightly more narrow than the 2E width of the earlier shoes and not much wider than an Addidas E width. The shoes are very comfortable and the mesh seems to breath OK, but the sizing issue is annoying and these may be the last New Balance shoes that I buy. It seems like a different brand now.
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Shoes fit just great, are comfortable as expected. Fair price. Just wish the gray could have been in stock, after waiting several weeks I choose white.
I'd also recommend:
Have not tried other brands
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoes were comfortable within a few minutes of wear. I had hoped for a little more ventilation, but they are not uncomfortable.
I'd also recommend:
none
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Way too small for a 6E wide. I have old pairs of New Balance 4E wide shoes that fit better. Yes the 4Es were well broken in but the soles are the exact same width. They felt about like a 3E. That's about 3 sizes too small.
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought the MW928 for two reasons. They were big and wide, and attractive enough to wear on the streets of Italy without looking too touristy. I wear a 14 6E. My only other choice is the New Balance 847, a white, partial mesh style which also comes in my size.. I prefer the 847 for comfort and cushioning. I wear orthotics, so both models accommodate me but the 928, which is all leather, has a harder, less giving bottom. On the other hand, I can wear them to a funeral without standing out so much. Having put about 30 miles on them, I have adjusted to them and they serve a purpose.
I'd also recommend:
Propet
,
0 found this review helpful.

Join Our Email List

Never miss out on latest drops & sales—plus, new subscribers get 10% off.*

*One code per email address.