Customer Reviews New Balance WW928
Write A ReviewRating Summmary:
289
289 total reviewsReview Breakdown:
69%5Rated 5 stars out of 5
11%4Rated 4 stars out of 5
8%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
8%1Rated 1 star out of 5
Customer Fit Survey:
87%"Felt true to size"
84%"Felt true to width"
53%"Excellent arch support"
Additional Reviews
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I've been wearing New Balance shoes for many years because they have so many styles in a narrow width. Surprisingly, this pair of shoes was too narrow. I returned them and got another pair in a medium width and they are very comfortable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Very comfortable shoes! I wear them all day almost every day, and my feet feel great. I've had trouble lately finding decent walking shoes that aren't crazy colors and that look ok for wearing to work. These are perfect. I would definitely buy them again.
I'd also recommend:
Nike (but not all models)
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Best shoes ever. This is the third pair of NB I have ordered, they last a long time, I still have one old pair for hacking around, and my new pair when I want to look better. Wide box (where your toes go) allowed me to wear them 12 hours a day walking around the hospital. Good shoes.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I always order this shoe since I wear a brace. It offers good cushioning and strong ankle and arch support - just what I need.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
As a travel nurse, and a wide footed girl...Zappos provided a way to get the perfect fitting shoes with a lot of convenient features to order. Thanks Zappos, you rock!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I got the sneakers a few months ago and wear them every day of work they are so comfortable you hardly know you have then on, before these I was wearing a Sketchers same with but not the comfort and your feet need to be comfortable your your just not I recommend these to any one who is on their feet all day, great for long walks too I will never get any other sneaker these are really good.
I'd also recommend:
I wear New Balance most of the time
Ann M, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
As a nurse working 12 hour shifts I found these shoes very comfortable. I used to roll my ankles all the time, but with these shoes my foot is more stable. I also have minimal foot and leg fatigue at the end of shift.
Lindsey O, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
My order arrived quickly and in perfect condition. I have had the opportunity to speak with Zappo's customer service, WOW!!!, not only do they know their product but you are treated with such great respect!! Wish other companies followed their example. One of the best places I have every dealth with and will continue to order.
Dawn, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The shoe has some good points but one not so good. The tongue on the right shoe keeps moving to the inside, and I have to either let it be or pull it back to the middle. If I let it be, the tongue sometimes causes pain to the leg bone as I walk. And too, it simply may be that this is not the best shoe for my feet. I wear my orthopedic inserts with these shoes, so I cannot judge arch support. I had to return one pair and reorder in my normal shoe size. It has ample toe room. The best feature on this shoe is that the heel is squared off; it is wide at the back and that gives great support in the heel when walking. Overall, it is a pretty good shoe. I have knee problems and occasional plantar fasciitis so needed a good walking shoe. However, I probably would not buy these shoes again if I had known about the tongue problem. I do not believe that they have the quality of my former pairs of New Balance; I have owned three previous pairs. But does anything have its former quality!!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Love these shoes! I first discovered them at a local New Balance store and now just pick out the number of the shoe and my size, order them from Zappos and I'm done! They arrive the next day and no muss, no fuss.
I'd also recommend:
Naturalizer, Propet
Linda M, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
These shoes did not disappoint. They are well made and very comfortable with all the padding they provide. The toe box is spacious enough to accommodate my extra wide feet and long toes. They are a delight to wear.
I'd also recommend:
Easy Spirit
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I have knee problems and this shoe works well for me. It does take me about a week to break in but is comfortable after that. It is very durable. This is my second pair.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I am 70 years old, 5' 5", weigh 175 lbs. and am not in bad condition as I swim laps 4 or 5 times a week. I wear orthotics and have arthritis in both hips and knees. I have a lot of pain in my left knee and shin. I have lower back bone loss. I used to wear the New Balance 812 with my orthotics and they were very good. However, the 928 is unbelievable, supporting my problems better than any shoe I have ever purchased. I have them in tan (which is suede) and also black leather. Because they seem to align my most troublesome leg from hip to foot, I find that I get more pain relief from this model than any of the others I have tried over the last 10 years. They were comfortable from day 1 and have very simple design lines. I wear a 10AA.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The first time I put these shoes on, I walked 2 miles. They felt great right off the bat. Lots of toe room, and they felt really good. I ordered 2 more pairs. Love them!
I'd also recommend:
MBT
Marilyn B, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I have been using the 927s for years but recently found out that I am a supinator, not a pronator as the 927s are designed for, so I am going to try the 928s for the first time since they are designed for supination, unlike the 927s. The 928s are not upgrades, they are for a different type of gait.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I love these sneakers! The only issue I have is with my inserts my feet push forward and my toes become crowded, I would love a wider toebox. Zappos and New Balance have always worked well for me.
Victoria S, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Wonderful shoe! My feet are so hard to fit and I wear orthotics. Zappos is so patient, I order a lot of shoes as I continually search for good shoes. This pair fits the bill! Great toe room/ great support/wish it was prettier but I am happy to find a great pair anyway. It is easy on my old feet/arches and I walked better in them so my sore knees held up a little better. Give them to me in brown suede and I will dance a jig.
I'd also recommend:
Saucony / more New Balance
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very comfortable. Helped a lot with over pronation and plantar fascitis. Can be in them all day with little to no pain.
I'd also recommend:
Asics addiction
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
These shoes finally help my feet, True to form fit and very comfortable. I've tried 9 pair of shoes in similar styles and this one won my choice.
I'd also recommend:
I could not find any that fit like these and were comfortable all day long. They would have to try like I did.
Jan P, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love these shoes. I can walk on my treadmill and in the world without much trouble from my plantar fascia. These work better than the ones I got from the local orthotic shoe store and cost less.
I'd also recommend:
birkenstock
Susan, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
With the help of Zappos' excellent staff I found this model in the proper size and width for my feet and am able to take long walks in comfort. I purchased 2 pairs.
Ann J, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love these shoes...they are the only shoes I wear now. I bought these shoes because I had a part time job that required me to walk for 9 hours 20-25 miles. I was only after a week of working at this job, I realized I need wide shoes and a good pair. I researched a lot on the internet and finally settled on these New Balance wide pair. I love them. I have never spent so much on a pair of shoes, but these are worth every penny. Although I do use an arch support and a gel sole for extra comfort, because I have flat feet.
I'd also recommend:
Nike Air walkers
Jjac, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these shoes for the stiff sole. I have arthritis in my feet and have found these shoes to be the best for walking. I use an orthotic in the shoe.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes were comfortable right out of the box! I have plantar fasciitis in both feet and these shoes really help. I would definitely recommend them.
I'd also recommend:
Asics and Brooks
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have plantar fasciitis and the doctor recommended these shoes. I went to a speciality shoe store first to be fitted and then bought them at Zappos. I saved quite a bit of money. They are very clunky looking, but when you work in retail and are on your feet for eight or more hours, they are a lifesaver. Staff at Zappos were great in helping me with my order when I had questions. I love the staff!
Anonymous, Zappos Customer,
0 found this review helpful.
