Customer Reviews New Balance WW577 Hook and Loop

I returned this shoe because the fit wasn't comfortable on my feet. It was too stiff and both the tongue and heel came up too high and rubbed.

This is a walking shoe, however, it is the first pair of shoes in 15 years that I have ever been dissatisfied with from New Balance! Very uncomfortable! I

I could not wear these shoes. Had to return them. They don't fit and seem not to be made well.

Not cute at all. Super weird and wide. Returning these ASAP.

I returned the walking shoe. The tongue rubbed against my foot. I would of course not buy it again.

Returned one pair only to get the 2nd pair with the same defect. On the right shoe the tongue is sewn as to leaving over a 1/2 inch going down into the toe area making the shoe unwearable.

I used these shoes for neighborhood walks. 4 times a week. 3 miles. The soles lasted a few months before the heels wore off.

I have a pair of New Balance walking shoes that I purchased in the summer that fit well. The shoes I ordered were the same size, but hurt my feet because they were too narrow. I am VERY disappointed and returned them.

My foot doctor did recommend this shoe. I told him I have trouble with a shoe with a tongue. I was told to try the Velcro closing instead of the ties. I decided to try them and immediately my foot hurt with the tongue. I need a tongueless shoe. I wish you offered one

I found the tongue to be too wide and the straps to be too short... was very disappointed. I had high hopes for these shoes

The quality is awful. The tongue is mis-sewn and horribly lumpy. It feels like a 3 year old made these. This is absolutely NOT the quality that I remember from New Balance. I was going to use these as slippers around the house, because the velcro is an easy "on" "off," lol but these are unwearable and not even comfortable enough to wear walking from our bedroom to the kitchen. Returned.

Size was not consistent - tried it on at an outlet - fit perfectly - ordered that size - didn't fit at all.I returned them.

I gave the shoe one star because the width was adequate. I bought cheap and I got cheap. The leather is very cheap and I suspect that it is not really leather at all. I stand 8 hours a day and it is very difficult to find a black oxford or work shoe to fit women. New Balance was recommended by my foot doctor as a good product so I gave them a try. I am going to give the 928v3 a try but will send them back immediately if I don't like the look. Not a happy customer.

They look like steel toed construction boots. I'll be returning them.

This was my 5th pair of 577. The other 4 pairs were fantastically comfortable. This last pair has been a nightmare. The instep area is so tight, I had to take out the cushioned insole to make my foot lower in the shoe so I could even get it on. But then that made my shin rub uncomfortably against the side wall. The rest of the shoe fits fine, but that instep area is SO tight (and no, my foot hasn't changed; my other shoes fit just fine). I wish I could send them back, but will probably just give them away.

I will never buy from you again. I shared with a shoe store owner what happened they were appalled.

The shoes look lovely, but the Velcro (top) part of the strap closure is too short and that leaves a lot of "hooks" uncovered which shred the hem of my pant legs! The shoes also run small. That is why I had to return them. I was also disappointed with the previous 928v3 shoe because you tried to save money by using cloth instead of leather in the inside area of the ankles. This change made the shoes wear out sooner. The shoe rubs in that area and, without the leather, I soon wore holes in both shoes. I am stuck wearing those "holey" shoes until I can find a good replacement. I will try to get to a local NB store this weekend to see if anything else you offer can fit the bill.