Customer Reviews New Balance WW577 Hook and Loop

The quality is awful. The tongue is mis-sewn and horribly lumpy. It feels like a 3 year old made these. This is absolutely NOT the quality that I remember from New Balance. I was going to use these as slippers around the house, because the velcro is an easy "on" "off," lol but these are unwearable and not even comfortable enough to wear walking from our bedroom to the kitchen. Returned.

Size was not consistent - tried it on at an outlet - fit perfectly - ordered that size - didn't fit at all.I returned them.

I gave the shoe one star because the width was adequate. I bought cheap and I got cheap. The leather is very cheap and I suspect that it is not really leather at all. I stand 8 hours a day and it is very difficult to find a black oxford or work shoe to fit women. New Balance was recommended by my foot doctor as a good product so I gave them a try. I am going to give the 928v3 a try but will send them back immediately if I don't like the look. Not a happy customer.

They look like steel toed construction boots. I'll be returning them.

This was my 5th pair of 577. The other 4 pairs were fantastically comfortable. This last pair has been a nightmare. The instep area is so tight, I had to take out the cushioned insole to make my foot lower in the shoe so I could even get it on. But then that made my shin rub uncomfortably against the side wall. The rest of the shoe fits fine, but that instep area is SO tight (and no, my foot hasn't changed; my other shoes fit just fine). I wish I could send them back, but will probably just give them away.

I will never buy from you again. I shared with a shoe store owner what happened they were appalled.

The shoes look lovely, but the Velcro (top) part of the strap closure is too short and that leaves a lot of "hooks" uncovered which shred the hem of my pant legs! The shoes also run small. That is why I had to return them. I was also disappointed with the previous 928v3 shoe because you tried to save money by using cloth instead of leather in the inside area of the ankles. This change made the shoes wear out sooner. The shoe rubs in that area and, without the leather, I soon wore holes in both shoes. I am stuck wearing those "holey" shoes until I can find a good replacement. I will try to get to a local NB store this weekend to see if anything else you offer can fit the bill.

I purchased these shoes and I am very disappointed with the tongue. I think the tongue is too long or too padded and hurt my feet at the bend (around the top of the foot). Very painful.

Bought these for work on cement floor in a woodworking shop. Good thing i wear heavy wool sock with them, the tongue is too short and the top strap is too close to the ankle. Painful. Wore them to work before I realized the problem wouldn't go away with breaking in so can't return them.

I am so disappointed in this shoe! I only wore it around the house after opening the box.. They are uncomfortable, with a ridiculously padded tongue. They scuff very easily & are impossible to clean, no matter what product you use. If this is New Balance's new quality, my business will go elsewhere. This is not the quality of materials or workmanship I have received for the last 15 years.

These shoes are good for walking in temperatures below 10 degrees. Not so stylish though

Have been wearing NB for years, the 928vw usually because there r very few EE shoes for women. The last pair was so heavy to wear and they sure don't look like what they cost and they don't fit the same. Tried the WW577VB and it looks even cheaper and the fit is lousy. I don't know why they change something that works, and cut back on quality, I am done with NB

I found these shoes to be extremely uncomfortable. Possibly I received a defective pair, given the other comments here. The shoes actually hurt immediately upon putting one on because the inside part of the tongue in the front was so large and protruding that it put pressure on my foot. I am very surprised to have NB with such poor quality as I have had many before. Will return.