Customer Reviews KEEN Emerald City Sandal

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Rating Summmary:

180 total reviews

Review Breakdown:

68%5Rated 5 stars out of 5

17%4Rated 4 stars out of 5

10%3Rated 3 stars out of 5

4%2Rated 2 stars out of 5

1%1Rated 1 star out of 5

Customer Fit Survey:

91%"Felt true to size"

89%"Felt true to width"

68%"Moderate arch support"

Additional Reviews

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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
This is my first pair of Keen sandals although I have many pairs of other Keens. These are very comfortable and soft to wear. Did not have to break these in, just wear them. Was not disappointed in any way with these sandals. Wish I would have bought them last year!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
These are very nice sandals. Just one problem: the sandals are a much darker red than the picture shows. I returned them.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Just as other posters said, they were comfortable right out of the box. I walked all day at Disney world and not a single blister or raw skin. Color is deep brown. Highly recommend.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Too narrow, even though Keen seems to run a bit wide. I usually wear a 6.5 or 7 W (not easy to find before I discovered Zappos). I have a pair of Keen boots in a 7 M, so decided to try these sandals in the same size. However, they turned out to be too narrow, especially for the foot where I have a bunion - the straps go right across the part of the foot where the bunion is. In terms of style, they are on the casual side, even more so than the Emerald City 3 point.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The color Slate Black is a neutral brown that goes with anything. This the most comfortable sandal ever made. Soft flexible leather that takes no breaking in and is so smooth inside it never rubs, in yet doesn't stretch out and stays looking good. Quality insole with what seems like a firm gel filling, good support. Flattering to feet.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I love these sandals so much that I now own three colors. They are comfortable, wide enough in heat, but not sloppy. The look is great with skirts, shorts, even dresses. I have a high arch and these sandals have just enough support for me!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
What a great experience! The site's easy to navigate/use. The order process was smooth. Delivery was quick and I got exactly what I ordered. I'll definitely shop there again.
I'd also recommend:
Ecco
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These are great shoes. I ordered them in two colors. They make your feet look good too even if you have a bunion and have wide feet too.
I'd also recommend:
Merrel
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Wow, what a great shoe. Feels like I am walking on pillows. I have a bunion that is nicely camouflaged and a high arch that prefers a higher heel. Thank you Keen!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Out of the box, onto my feet and instantly favorites! These are the shoes I would take for stomping around old cities in Europe.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
This is a very comfortable sandal. I also love the style, I can wear it with a dressy outfit in the summer but also for everyday bumming around. I have narrow feet and the fit was great for me.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Love these sandals. I wear them with skirts, dresses, and shorts or pants. Very comfortable. I actually bought them in black also I like them so much!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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I bought these for my mom. They fit her and were comfortable. Unwanted to keep then for myself! Le quedaron perfectos a mi querida madre. Fué una buena compra.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I am a mom of 3 young children and was looking for a cute, but very comfortable sandal that I could wear all day, but that could still be dressed up if needed. I got the slate black, which is a nice neutral darker brown, and it goes with everything. My narrow and flat, but wide at the toes, feet feel secure in these sandals and I can easily wear them all day without my feet or back hurting. I normally wear running shoes all the time because I need the comfort and support and these sandals are the same as wearing tennies for me. They go great with jeans or a nice skirt and do not look like grandma shoes. I love them. I ordered and pair number 1 kept having the ankle strap slide around so the buckle was digging into the back of one foot. The other was fine. Zappos quickly swapped them out. Then, a couple months later, on pair number 2, two of the straps on the inside of the foot that are sewn into the footbed started coming out, as if they weren't sewn in well enough. Zappos refunded my money promptly and I didn't even have to return the faulty shoes. Since Zappos didn't have my size in these, unfortunately, the lady on the phone told me a few other sites that did and I had to order from there. Zappos definitely has my future business based on how awesome their customer service is. I would be willing to spend a little more if I know that they are there with any problems. Love these sandals and expect them to last a long time. Zappos is the best to order from!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I love Keens, I have 8 pairs and think they are the most comfortable shoes around. I have always had foot issues and am on my feet most of the day so comfort is a huge priority for me. I wanted a pair of sandals that was a little dressier, not quite as sporty as my other Keens sandals, but still with the great Keens comfort and support. These sandals really delivered! First of all, they are so attractive (although, the slate black color is really a very pretty brown), my husband even remarked on it and he never notices shoes. Second, they are so comfortable. The first day I got them, I put them on and wore them all day, no blisters, no sore feet or legs. The leather is so soft and the sole, is very supportive without being clumpy. They fit a little loose on your foot, but I like that in the hot weather. This shoe is a win-win!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
This sandal has turned out to be one of the best in my closet! I liked the comfort of the black ones I'd purchased so much, I bought a brown pair as well. From day 1 they were comfortable - soft leather and comfy foot bed. On my summer Italy trip we walked every day, all day (in incredible heat), and they were perfect! I've had bunion surgery on both feet, and never once experienced a problem with these sandals. They provided adequate support. They work for skirts, dresses, shorts and pants. Sometimes Keens can get a bit stinky due to the material of the foot bed (which washes out in the machine), but that never happened with these. They have stretched out a bit, which I actually like. I do so love my Keen sandals!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Love this shoe - for once, I didn't have to break in a sandal at the expense of the skin on my feet. Love the style and color. As always - great service from Zappos!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Oh my goodness! These will be my shoes for life! I bought 10 pairs of tennis shoes and returned them all because they hurt my feet after a mile on the treadmill! I wore these every day traveling through Israel and Italy for 2 weeks. No problem! Normally, my feet are killing me and I spend my vacation visiting every shoe store in town trying to find something to solve my foot problems! They understand that not everyone has an arch! Flat footed people need shoes that don't feel like you are walking on a lemon or pencils on the sides of your feet. No arches here! I like the suede bottoms which keep your feet from sweating, these are also very cute!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
These sandals are really comfortable, even with the first wear. I had to walk several miles the first time I wore them and there was no rubbing or pain. They look really cute too!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I loved these shoes right out of the box! I will take them to disney world this fall. My feet are a tad bit on the wide side, and these fit great!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love these shoes. Comfort but still city class. More importantly I lobe zappo. They make shopping easy. An item I returned was promptly refunded and they osid return shipping. What a deal.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
I absolutely loved the look of these shoes! Very stylish! Fit perfectly on my right foot and felt really good. Unfortunately my left foot is slightly larger and has a bunion. I couldn't even get my foot all the way in, so have to return. Very disappointed.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
These sandals fit well and were extremely comfortable right out of the box, but on the first wearing the padded footbed cover material on one sandal inexplicably "folded" to create a small ridge under my toes. It's not uncomfortable enough to affect wearability, but it is a mildly annoying defect.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
These fit well, were comfortable and looked great on my feet. The deal breaker for me was the buckle: There was no way to slip into these shoes without having to fasten the buckle each time, which I found awkward and thus an annoying time-waster. Construction quality is moderate. The stitching and piece alignment are less than perfect. For the price, they might be acceptable.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these shoes for a 3-month trip to South America and I was very happy with them. I got a little bit of rubbing at first, but nothing major and it went away. I like the style, they feel a bit dressier than your standard walking sandals but still have good cushioning.
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0 found this review helpful.

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