Customer Reviews Timberland Classic 2-Eye Boat Shoe

This is a nice and comfortable shoe but poor quality. After 2 times of wearing the shoes, the material stretched and looked worn as if I had them for a long time

I've owned three pairs of Timberland Boat Shoes. The first pair lasted over a decade, the second pair for about five years, and the recent pair for less than a year. I'm so disappointed that I won't even consider buying Timberlands anymore. I understand that cost-cutting is necessary to compete, but I genuinely wish Timberlands had a premium product line that lives up to its longstanding traditions.

I have come to love the timberland boat shoes for over 25 years. But the last couple of years they have changed the stitching the soles and inner linings making the shoes more uncomfortable and break down a lot faster then when they had made them years ago

This product is cheap and not the quality of the Kahwa Bay that I bought for many years. Poor fit and quality. By the way I returned what I purchased two weeks ago, I have not received my refund!

I purchased my first pair of Timberland boat shoes about 35 years ago. I only wear them occasionally but the shoes still look great and are well made. About three years back, I bought my second pair of boat shoes in a different color. I wear these shoes occasionally as well. Recently I wore them and the outsole came loose and fell off the shoe. Upon inspection the outsole is only attached to the midsole with a dab of glue and double sided tape. With the uppers still in great shape off I went to a shoe repair store. Upon inspection by the cobbler, the outsole on the second shoe suffered from the same defect as the first shoe. The outsole of the second shoe came off in his hand. I was very disappointed with the quality of the shoes. I was surprised to learn that the outsole was not stitched to the midsole. I barely wore the shoes and the cost to repair the shoes was going to be $51.00. I decided to not have them repaired. I always felt that Timberland made a quality product but now I feel differently and will be looking elsewhere for a replacement and on future purchases.

Have worn Timberland shoes & boots for decades. Have always been pleased. Somehow, I think I got a dud pair. The left shoe seemed unusually 'tight' (my feet are same size). Actually measured and somehow the top of the left shoe had approximately 2mm less material width than the right shoe?!?! How does that happen? Wound up returning.

Didn't know heel depth was a thing. My original Timberland deck shoes measured 2 7/8" in the heel, these new ones measure 2 1/4". Big difference.

Very uncomfortable, especially the sole. Very little cushion in the insole.

the shoes were way too narrow. I have a pair of your shoes (11 M, model 5230R 9598) the sole width is 3/8 of an inch wider than the 11 W shoes that were gifted to me. How could an 11M shoe be wider than an 11W shoe? I was very disapointed and will be sending them back. Sorry

This purchase isn't what I was looking for. I wanted to purchase your 3 eye, lug soled shoe that you have so grossly PIMPED into a heeled and platform monstrosity. I look forward to purchasing two pair of the 3 eye in 10W when sanity returns. Good day.

I had a Timberland boat shoes before and which I had it over 10 years! This one doesn't feel the same at all! ( I purchased differy two pair shoes with this one, other two are great and same size but this one not so much)

I could not get it on my foot

I don't know because I was return it

First time if bought timberland shoes that were either incorrectly sized or cut to small, they were suppose to be wide. Doubt they would be anything past narrow!

bought 13W way too narrow! Have always bought these for over 20 yrs. Never a problem. Now terrible quality and customer service is terrible.

They are too short for the size :(

Uncomfortable fit. Returned

They run really tight

I bought these for my boyfriend's birthday. The shoes came and were too big, so I went to the website and was advised that a "generic" shipping label (it does not save anywhere and it does NOT link to your account) can be generated. Nothing needs to even be bought, I could literally generate a hundred of them right now. So I did this and sent them back. I never got confirmation of the return, so after about 3 weeks I called and used their chat and was advised they were not received and that even if they were, they weren't linked to my account so they would be in some "unmarked" pile. No where did it advise that I needed to somehow mark these. Months went by. I was accused by customer service of lying of even returning them, while they simultaneously and repeatedly advised me that their warehouse was "about two weeks" behind on returns because they had closed for some undetermined amount of time. Timberland made sure I was charged TWICE (I had ordered the correct size as I was advised that they don't do exchanges) for these shoes. The customer service was atrocious and I've never felt so accused publicly in my life. It's safe to say I'll never be shopping with this company again. They've lost a loyal customer who would never dream of doing something so low as what was insinuated. Companies with integrity who are loyal to their customers would have recognized that they were ADMITTEDLY disorganized and given the customer the courtesy credit. Also, being that I used a label from THEIR WEBSITE, it certainly couldn't have gotten delivered elsewhere. Easily the worst experience I've had with a major retailer and I'll be posting this review everywhere.

The leather in the shoes is so stiff they hurt my husbands feet. This is the first pair of timberland boat shoes he has bought, so he wet them down and wore them in the house to stretch them to his feet. That didn't work so we returned them. They were returned to us as "worn so no refund". Satisfaction obviously not guaranteed. Buyer beware.

Disappointed that the two-piece rubber material sole separated. Glue would not hold the sole together.

I had a pair of Timberlands before and they were VERY comfortable, I'm disappointed in these.

I ordered the shoe anticipating a navy shoe. Upon arrival it was more green than navy, and a size to small. I was advised by the customer service rep to go a size down. Nevertheless I returned the shoes.