Customer Reviews Frye Melissa Button

Too narrow. Sorry but had to return. Tried on same model in a store but she didn't like the color. Fit fine. Sent for the same model. Same size. Different color. Didn't fit. Go figure.

Immediately after I bought these boots, they started developing a waxy residue that has to be buffed off every time I wear them. I took them to a cobbler, and they couldn't do anything. I contacted Frye customer support, and they refused to do anything. It's a cheap product, and terrible service.

If you buy these boots, be prepared to have them re-soled at the Frye repair shop --- and only then hope to wear them for a few months before that's needed again. Now, mine are not under warranty and I'm out of luck. The soles get holes in them very easily and completely detach from the boot itself. It's a shame, because they are beautiful and comfortable. I wear mine regularly, but do not wear them when it is wet out. I clean and condition them and try to keep them looking nice, but the soles are only okay if you wear them inside, on carpet I guess! Good luck.

I bought a pair of these less than one month ago and similar to one of the reviews, the soles are of horrible quality. I've had other boots for over 10 years where I've only had to have the heel replaced while the rest of the soles are intact. But, for these Frye boots, there is already a couple of small divots out of the sole. The sole looks like it is wearing thin towards the stitch already.

I am horrified that this boot has such amazing reviews. I never review because I have a difficult time with shoes due to my low volume but long feet and I am used to shoes not fitting well. I was hoping buying better quality would help and the fact that these had so many good reviews was encouraging. However, I have normal to narrow width feet and these are the narrowest boots I have found compared to the size (being a 9). I don't think going up in size would help because it would take too many sizes up to be comfortable enough to walk in them. Same thing with taking them to a cobbler - it's so drastically narrow I don't think they could do enough and I can't afford to throw this much money down the drain. Sigh - another return. Thank goodness for Zappos shipping policy or otherwise I might just give up on a new pair of boots after this very disappointing experience. Again - I have long, skinny feet and a person would have to have extremely freakishly long narrow feet to fit these. I just don't get how so many people love these unless their feet are so short they only go halfway down the shoe. Too bad - they are gorgeous shoes.